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- Tasks: Provide top-notch admin support and coordinate with teams across time zones.
- Company: Join JLL, a global leader in real estate and investment management.
- Benefits: Enjoy competitive pay, career growth, and a supportive work culture.
- Why this job: Be part of a dynamic team shaping the future of real estate.
- Qualifications: 2-3 years admin experience and strong Microsoft Office skills required.
- Other info: Embrace AI tools and thrive in a diverse, international environment.
The predicted salary is between 36000 - 60000 £ per year.
Provide comprehensive administrative support to designated PDS teams in the UK & Ireland region.
Serve as primary offshore contact for routine and ad-hoc administrative tasks, ensuring seamless handover between time zones.
Maintain regular communication with onshore Business Support, Business Support Leads and the Operations team through established protocols.
Coordinate with onshore teams to ensure continuous coverage and efficient task distribution.
Adhere to JLL Quality Assurance protocols and PDS best practice standards to ensure accurate, consistent, and timely deliverables.
Schedule meetings across multiple time zones, considering participant availability and preferences.
Book meeting rooms and coordinate technical requirements for both physical and virtual meetings.
Arrange catering and refreshments for meetings as required.
Prepare meeting materials, agendas, and presentation packages according to JLL branding standards.
Distribute meeting minutes and action item summaries using JLL AI tools.
Manage recurring meetings and maintain accurate calendar systems.
Embrace JLL AI tools including ChatGPT to enhance productivity and streamline processes.
Maintain compliance with Quality Assurance protocols and best practice standards.
Participate in continuous improvement initiatives and process optimization.
Provide feedback on system enhancements and workflow improvements.
Support monthly business health metric collation and tracking of KPIs.
All tasks are to be undertaken within the timelines outlined by PDS Operations to ensure a coordinated approach to data accuracy across the national business.
- Administration Experience: Minimum 2-3 years of administrative support experience, preferably in a professional services environment.
- Microsoft Office Proficiency: Advanced knowledge of SharePoint, Teams, Word, Excel, PowerPoint, and Outlook.
- Communication Skills: Excellent written and verbal English communication skills.
- Attention to Detail: Exceptional accuracy and attention to detail with ability to manage multiple tasks simultaneously.
- Time Zone Awareness: Experience working across multiple time zones with an understanding of international business practices.
- Software Proficiency: Working knowledge of PDF editing tools (Nitro/Adobe), CRM systems (preferably Salesforce and Certinia).
- AI Tool Adoption: Willingness to learn and utilize JLL AI tools and other emerging technologies.
- System Adaptability: Comfortable learning new systems and serving as an early adopter of new technologies.
- Data Management: Experience with data entry, validation, and reporting processes.
- Experience with travel booking platforms and expense management systems.
- Familiarity with professional services business models and client service environments.
- Knowledge of financial processes including purchase orders and expense reconciliation.
- Understanding of document management protocols and version control systems.
- Proactive Approach: Self-motivated with ability to anticipate needs and resolve challenges independently.
- Adaptable: Ability to handle changing priorities, urgencies, and last-minute requests while maintaining composure and professionalism.
- Customer Focus: Strong commitment to internal and external client service excellence.
- Cultural Sensitivity: Ability to work effectively with diverse, international teams.
- Flexibility: Adaptable to changing priorities and business requirements.
- Reliability: Consistent performance with ability to work with minimal supervision.
- Team Collaboration: Strong interpersonal skills with ability to build effective working relationships across geographic boundaries.
At JLL, we give you the opportunity, knowledge and tools to own your success, because we value what makes each of us unique. We help our people thrive, grow meaningful careers and find a place where they belong. Together, we strive to be exceptional and shape a better world.
For over 200 years, JLL (NYSE: JLL), a leading global commercial real estate and investment management company, has helped clients buy, build, occupy, manage and invest in a variety of commercial, industrial, hotel, residential and retail properties. A Fortune 500 company with operations in over 80 countries around the world, our employees bring the power of a global platform combined with local expertise. Driven by our purpose to shape the future of real estate for a better world, we help our clients, people and communities SEE A BRIGHTER WAYSM.
Senior Analyst - Business Support employer: Jones Lang LaSalle Incorporated
Contact Detail:
Jones Lang LaSalle Incorporated Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Analyst - Business Support
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, attend events, and engage on platforms like LinkedIn. We all know that sometimes it’s not just what you know, but who you know that can help you land that dream job.
✨Tip Number 2
Prepare for interviews by researching the company and role thoroughly. We recommend practising common interview questions and even role-playing with a friend. The more prepared you are, the more confident you'll feel when it’s time to shine!
✨Tip Number 3
Showcase your skills during interviews! Bring examples of your past work or projects that highlight your administrative prowess and attention to detail. We want to see how you can bring value to the team at JLL.
✨Tip Number 4
Don’t forget to follow up after your interviews! A simple thank-you email can go a long way in leaving a positive impression. Plus, it shows your enthusiasm for the role. And remember, apply through our website for the best chance!
We think you need these skills to ace Senior Analyst - Business Support
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter to highlight your relevant experience in administrative support. We want to see how your skills align with the specific needs of the Senior Analyst role.
Showcase Your Tech Savvy: Since this role involves using various tools like Microsoft Office and JLL AI tools, let us know about your proficiency with these technologies. Mention any experience you have with software like SharePoint or CRM systems.
Highlight Your Communication Skills: Excellent written and verbal communication is key for this position. Use your application to demonstrate your ability to communicate clearly and effectively, especially in a multi-time zone environment.
Apply Through Our Website: We encourage you to submit your application through our website. It’s the best way for us to receive your details and ensure you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Jones Lang LaSalle Incorporated
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the Senior Analyst - Business Support role. Familiarise yourself with the key responsibilities like providing administrative support and coordinating across time zones. This will help you articulate how your experience aligns with their needs.
✨Showcase Your Tech Savvy
Since the role involves using various tools like Microsoft Office and JLL AI tools, be prepared to discuss your proficiency with these technologies. Share specific examples of how you've used them in past roles to enhance productivity or streamline processes.
✨Demonstrate Your Communication Skills
Excellent communication is crucial for this position. Practice articulating your thoughts clearly and concisely. You might even want to prepare a few examples of how you've effectively communicated with teams across different time zones in previous jobs.
✨Emphasise Your Proactive Approach
The job requires a self-motivated individual who can anticipate needs and resolve challenges independently. Be ready to share instances where you've taken initiative in your previous roles, especially in fast-paced environments or when managing multiple tasks.
