Sales & Solutions Director - IFM Hard Services UK/I
Sales & Solutions Director - IFM Hard Services UK/I

Sales & Solutions Director - IFM Hard Services UK/I

Full-Time 72000 - 108000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead sales solutions for innovative facilities management in a dynamic environment.
  • Company: Join JLL, a global leader in real estate and investment management.
  • Benefits: Competitive salary, career growth, and a supportive workplace culture.
  • Why this job: Shape the future of real estate while making impactful connections.
  • Qualifications: 10-15 years in M&E and IFM solution selling with proven success.
  • Other info: Embrace a collaborative culture that values diversity and innovation.

The predicted salary is between 72000 - 108000 £ per year.

JLL empowers you to shape a brighter way. Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

Workplace Management Services (WPM) is the specialist FM, engineering and soft services division of JLL. The position requires someone to lead the entire sales solution process from prospecting through implementation, with key responsibilities being:

  • Building custom solutions and staffing models for engineering and integrated IFM opportunities in the UK/I.
  • Coordinating cross-functional teams to develop winning proposals.
  • Managing the RFP process and client negotiations.
  • Maintaining competitive intelligence and market knowledge.
  • Achieving specific win rate targets (>40% for new business, >80% for expansions, >95% for renewals).

The role demands 10-15 years of M&E and IFM solution selling experience with a proven track record of exceeding £1M CI annual sales targets.

Core Accountabilities

  • Strategic Sales Leadership: Ultimate accountability for prospecting, generating, and solutioning M&E (Mechanical & Electrical) and IFM (Integrated Facilities Management) opportunities from inception to implementation. Partner with senior leadership (Head of Sector, Growth and Value Director) to drive business growth.
  • Solution Development & Coordination: Build custom teams to develop staffing models, savings projections, and technology offerings. Create compelling M&E value propositions for client presentations. Coordinate integrated solutions across multiple service lines.
  • Client Engagement & Relationship Management: Lead client-facing activities including site tours and "yellow pad" sessions. Understand and diagnose client requirements to customize solutions. Engage internal subject matter experts throughout the client journey.
  • Financial & Commercial Management: Own pro forma development during RFP negotiations. Manage portfolio cost modeling and financial pricing models. Handle operational costing including resources, IT, mobilization, and fleet. Partner with legal/commercial teams on final agreements.
  • Business Intelligence & Market Knowledge: Maintain current understanding of competitive landscape and market conditions. Stay updated on organizational capabilities, systems, and processes. Leverage data from previous pursuits to develop market intelligence. Identify additional growth opportunities during RFP processes.
  • Process & Performance Management: Utilize CRM systems (Salesforce) for pipeline management. Follow established sales protocols while supporting process improvements. Participate in monthly pipeline calls and share best practices. Coordinate with Solutions Teams, BDMs, and Pricing Managers.

Key Performance Measures:

  • Drive profitable YOY sales growth in technical M&E solutions.
  • Collaborate effectively to achieve team and firm objectives.
  • Coordinate solution resources across geographies for quality proposals.
  • Lead solution processes with subject matter experts to create competitive offerings.
  • Ensure financial viability and operational readiness for client requirements.
  • Facilitate smooth operational handoffs with transition and account teams.
  • Support account mobilization and maintain positive client relationships.
  • Design enterprise-level M&E solutions including organizational structure and transition planning.
  • Identify and mitigate risks in pricing, mobilization, and delivery.
  • Develop go-to-market strategies with clients for M&E service delivery.

Location: On-site – London, GBR

If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements. We’re interested in getting to know you and what you bring to the table!

Sales & Solutions Director - IFM Hard Services UK/I employer: Jones Lang LaSalle Incorporated

At JLL, we empower our employees to shape a brighter future in real estate through a collaborative and inclusive work culture. With a strong commitment to professional development, we offer meaningful career growth opportunities and the chance to work on innovative projects in the heart of London. Join us to be part of a dynamic team that values your unique contributions and supports your journey towards success.
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Contact Detail:

Jones Lang LaSalle Incorporated Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Sales & Solutions Director - IFM Hard Services UK/I

✨Tip Number 1

Network like a pro! Get out there and connect with industry folks on LinkedIn or at events. The more people you know, the better your chances of landing that Sales & Solutions Director role.

✨Tip Number 2

Show off your expertise! Prepare to discuss your past successes in M&E and IFM solution selling. Bring real examples to the table that demonstrate how you've exceeded sales targets and built custom solutions.

✨Tip Number 3

Practice makes perfect! Get a friend to do a mock interview with you. Focus on articulating your strategic sales leadership skills and how you can drive business growth for JLL.

✨Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search.

We think you need these skills to ace Sales & Solutions Director - IFM Hard Services UK/I

Sales Solution Development
Client Engagement
Cross-Functional Team Coordination
RFP Management
Market Intelligence
Financial Modelling
Operational Costing
CRM Systems (Salesforce)
M&E Solutions Expertise
Integrated Facilities Management (IFM)
Negotiation Skills
Strategic Sales Leadership
Problem-Solving Skills
Relationship Management

Some tips for your application 🫡

Tailor Your CV: Make sure your CV is tailored to the Sales & Solutions Director role. Highlight your experience in M&E and IFM solution selling, and don’t forget to showcase any impressive sales targets you've smashed!

Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you’re the perfect fit for JLL. Share specific examples of how you've led successful sales processes and built custom solutions.

Showcase Your Teamwork Skills: We love collaboration at JLL! In your application, mention times when you’ve coordinated with cross-functional teams to develop winning proposals or solutions. It’s all about teamwork!

Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to get your application and ensure it’s reviewed properly. Plus, it shows you’re keen on joining our team!

How to prepare for a job interview at Jones Lang LaSalle Incorporated

✨Know Your Stuff

Make sure you have a solid understanding of M&E and IFM solutions. Brush up on the latest trends in the industry, as well as JLL's specific offerings. This will help you speak confidently about how your experience aligns with their needs.

✨Showcase Your Leadership Skills

As a Sales & Solutions Director, you'll need to demonstrate your ability to lead cross-functional teams. Prepare examples from your past where you've successfully coordinated teams to develop winning proposals or managed client negotiations.

✨Understand Client Needs

Be ready to discuss how you diagnose client requirements and customise solutions. Think of specific instances where you've tailored your approach to meet a client's unique needs, and be prepared to share these stories during the interview.

✨Bring Data to the Table

Since achieving win rate targets is crucial, come equipped with data that showcases your past successes. Highlight your experience in exceeding sales targets and how you've used market intelligence to drive business growth.

Sales & Solutions Director - IFM Hard Services UK/I
Jones Lang LaSalle Incorporated
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