Jones Lang LaSalle in the United Kingdom is seeking a detail-oriented Quality Assurance and Complaints Handling Specialist. The role ensures the quality and efficiency of the Operations Centre while effectively handling customer complaints and feedback.
You will evaluate interactions across channels, develop QA protocols, monitor performance, and collaborate with Team Leaders to coach on best practices for customer service and efficient issue resolution.
#J-18808-LjbffrQuality Assurance & Complaints Specialist — Elevate Service employer: Jones Lang LaSalle Incorporated
At Jones Lang LaSalle Incorporated, we pride ourselves on fostering a dynamic work culture that prioritises health and safety while empowering our employees to grow professionally. As an HSSEQ Client Lead in London, you will benefit from comprehensive training opportunities, a supportive team environment, and the chance to make a meaningful impact on client operations. Join us to be part of a forward-thinking company that values your contributions and promotes a customer-centric approach.
Contact Details:
Jones Lang LaSalle Incorporated Recruitment Team
