Performance Services Coach

Performance Services Coach

Full-Time 40000 - 50000 £ / year (est.) Home office (partial)
Jones Lang LaSalle Incorporated

At a Glance

  • Tasks: Enhance employee experiences and streamline performance management processes.
  • Company: Join JLL, a global leader in real estate and investment management.
  • Benefits: Competitive salary, remote work options, and opportunities for career growth.
  • Other info: Collaborative culture with a focus on diversity and inclusion.
  • Why this job: Make a meaningful impact on employee experiences in a dynamic environment.
  • Qualifications: Experience in HR or performance management and strong communication skills.

The predicted salary is between 40000 - 50000 £ per year.

Join our HR Operations team as a Performance Services Coach, where you'll play a pivotal role in delivering exceptional employee experiences across the performance management lifecycle. You'll collaborate closely with Employees, Managers, HR Business Partners and Centres of Excellence to ensure consistent, compliant, and compassionate handling of critical employee matters.

Key Responsibilities
  • Identify opportunities to enhance employee experience through streamlined processes
  • Excellent communication and interpersonal skills for sensitive conversations
  • Experience in performance management, people operations, or HR functions
  • Detail-oriented approach with strong organisational and case management abilities
  • Collaborative mindset with ability to work effectively across HR teams
  • Strong understanding of employment processes and HR compliance requirements
Skills & Competencies
  • Ability to adjust styles of communicating to varying situations to ensure an inclusive environment
  • A passion to work with people across a variety of backgrounds teaching and learning from people across the organisation
  • Excellent organisational skills with a starter finisher mentality with acute attention to detail
Interpersonal Skills
  • Ability to adjust styles of communication to varying situations to effectively communicate with a diverse array of stakeholders
  • Ability to cultivate robust and meaningful relationships to serve as a trusted HR expert to employees and managers
  • An appetite for exceeding expectations within the business
Qualifications / Experience / Education
  • Experience working in a remote, matrixed, and geographically distributed organisation
  • Skilled team player who is able to communicate their thoughts clearly and effectively
  • London based, office 3 times per week
  • Bachelor's degree or equivalent experience (e.g., CIPD Accreditation, BS in human resources, business administration or vocational apprenticeship in a related discipline)
Scope of Role

This role offers the opportunity to make a meaningful impact on employee experience while developing expertise in critical HR operations within JLL's dynamic environment.

Performance Services Coach employer: Jones Lang LaSalle Incorporated

At JLL, we pride ourselves on being an exceptional employer that fosters a collaborative and inclusive work culture. As a Performance Services Coach in London, you'll have the opportunity to enhance employee experiences while benefiting from our commitment to professional growth and development. With a focus on meaningful careers and a supportive environment, we empower our employees to thrive and make a positive impact in the world of real estate.
Jones Lang LaSalle Incorporated

Contact Detail:

Jones Lang LaSalle Incorporated Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Performance Services Coach

✨Tip Number 1

Network like a pro! Reach out to current employees at JLL or in similar roles on LinkedIn. A friendly chat can give you insider info and might even lead to a referral!

✨Tip Number 2

Prepare for the interview by practising common HR scenarios. Think about how you'd handle sensitive conversations or improve employee experiences. We want to see your problem-solving skills in action!

✨Tip Number 3

Show off your collaborative spirit! During interviews, share examples of how you've worked with diverse teams. Highlight your ability to adjust communication styles to fit different situations.

✨Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining our team at JLL!

We think you need these skills to ace Performance Services Coach

Performance Management
HR Operations
Communication Skills
Interpersonal Skills
Organisational Skills
Case Management
Collaboration
Attention to Detail
Stakeholder Engagement
Adaptability
Remote Work Experience
CIPD Accreditation
Team Player
Problem-Solving Skills

Some tips for your application 🫡

Tailor Your Application: Make sure to customise your CV and cover letter to highlight your experience in performance management and HR functions. We want to see how your skills align with the role of Performance Services Coach, so don’t hold back!

Showcase Your Communication Skills: Since this role involves sensitive conversations, it’s crucial to demonstrate your excellent communication and interpersonal skills. Use examples from your past experiences to illustrate how you’ve effectively communicated with diverse stakeholders.

Be Detail-Oriented: Pay attention to the details in your application. A strong organisational approach is key for this role, so make sure your application is well-structured and free of errors. We love a starter finisher mentality!

Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!

How to prepare for a job interview at Jones Lang LaSalle Incorporated

✨Know Your HR Stuff

Make sure you brush up on your knowledge of performance management and HR compliance. Familiarise yourself with the key responsibilities mentioned in the job description, as this will help you demonstrate your understanding of the role and how you can enhance employee experiences.

✨Show Off Your Communication Skills

Since this role involves sensitive conversations, practice articulating your thoughts clearly and empathetically. Think of examples from your past experiences where you've successfully navigated difficult discussions or built strong relationships with diverse stakeholders.

✨Be Detail-Oriented

Prepare to showcase your organisational skills by discussing specific instances where your attention to detail made a difference. Whether it was streamlining processes or managing cases effectively, having concrete examples ready will highlight your fit for the role.

✨Emphasise Collaboration

This position requires a collaborative mindset, so be ready to talk about how you've worked effectively across teams in the past. Share stories that illustrate your ability to adapt your communication style to different situations and how you’ve contributed to a positive team environment.

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