At a Glance
- Tasks: Support scheduling activities and manage work orders for a dynamic operations team.
- Company: Join JLL, a global leader in real estate shaping a better world.
- Benefits: Full-time role with opportunities for growth and development.
- Other info: Flexible working hours and a supportive environment for personal growth.
- Why this job: Be part of a team that values your unique contributions and empowers your career.
- Qualifications: Strong IT skills and excellent communication abilities are essential.
The predicted salary is between 30000 - 40000 £ per year.
JLL empowers you to shape a brighter way. Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you've got deep experience in commercial real estate, skilled trades or technology, or you're looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.
- Supporting in all scheduling activities for all work orders
- Supporting the onsite team raising, assigning, changing status, completing (including adding notes) WOs on Corrigo. Ensure all faults recorded are logged and assigned to the relevant teams and actioned within agreed SLAs
- Actively chasing for job completion.
- Preparing monthly KPIs report, productivity reports, outstanding work orders report and any other Corrigo related reports using Corrigo data extract tool to support all levels of business (ME, workplace, cleaning, catering, security, mailroom)
- Liaising with helpdesk and wider workplace team for work orders' escalation, providing constant feedback
- Liaise with the operational team and third parties for task allocations.
- Liaise with contractor to arrange for call out calls or maintenance visits.
- Book meeting rooms to allow maintenance works, team meetings, training sessions.
- Ordering materials and submitting PO request forms (Smartsheet)
- Train and set up IT for new starters; support existing members of the team with IT issues (e.g. password reset, connectivity issues, Corrigo App, general iPad issues, software updates)
- Assist in training new starters on Corrigo.
- Carry out toolbox talk, share e learning modules with engineering team
- Assisting in submitting expenses
- Consult and advise on ME calendar, including coordinating holiday requests
- Assisting with Holiday, Sickness and Overtime submission
- Supporting with presentation, signage, comms creation
- Carry out regular meeting with workplace team to go over their outstanding WOs list
- Support with the assessment of suppliers, ensuring regular reviews are completed and trended
- Assisting technical service manager, engineering service managers and all supervisors on BAU activities
- Prepare monthly report - technical updates.
- Assist in preparing Team meetings slide deck (weekly)
- Assist with maintenance record keeping.
- Assist maintaining site logbooks and during audits both internal and external.
- Book engineering training and update training matrix
- Admin support to track maintenance contractors/suppliers spend
Personal Competencies, Attributes & Knowledge
- A good working knowledge of IT Microsoft applications i.e. Outlook, Word, Excel, PowerPoint, iOS
- Demonstrate effective communication and presentation skills.
- Understanding the requirements to deliver the highest level of customer service with excellent attention to detail, communication and people skills and the ability to operate in a confident, polite and approachable manner
- Flexibility may be required within your working hours to accommodate the operation.
- Ability to provide services to the highest specification
- Ability to build strong working relationships.
- Ability to motivate self and others, excellent time management and organisational skills.
- A self-starter capable of taking the initiative in response to changing circumstances
Operations Planner/Scheduler (CPA) employer: Jones Lang LaSalle Incorporated
At JLL, we pride ourselves on fostering a dynamic and inclusive work culture that empowers our employees to thrive in their careers. With a strong commitment to professional development, we offer extensive training opportunities and the chance to work alongside industry leaders in a collaborative environment. Located in vibrant areas across London and the surrounding regions, our team enjoys not only competitive benefits but also the unique advantage of contributing to meaningful projects that shape the future of real estate.
Contact Details:
Jones Lang LaSalle Incorporated Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Operations Planner/Scheduler (CPA)
✨Tip Number 1
Get to know the company! Research JLL and understand their values, mission, and recent projects. This will help you tailor your conversations and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and might even lead to a referral, which is always a bonus!
✨Tip Number 3
Prepare for the interview by practising common questions related to operations planning and scheduling. Think about how your skills align with the job description and be ready to share specific examples from your experience.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way in leaving a positive impression. It shows your enthusiasm for the role and keeps you fresh in their minds.
We think you need these skills to ace Operations Planner/Scheduler (CPA)
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Operations Planner/Scheduler role. Highlight relevant experience and skills that match the job description, like scheduling activities and IT proficiency. We want to see how you can contribute to our team!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how your background aligns with our mission at JLL. Keep it engaging and personal – we love getting to know you!
Showcase Your Communication Skills:Effective communication is key in this role. In your application, demonstrate your ability to communicate clearly and professionally. Whether it's through your writing style or examples of past experiences, let us see your skills in action!
Apply Through Our Website:We encourage you to apply directly through our website for the best experience. It’s straightforward and ensures your application gets to the right place. Plus, it shows us you’re keen on joining our team at JLL!
How to prepare for a job interview at Jones Lang LaSalle Incorporated
✨Know Your Tools
Familiarise yourself with the tools mentioned in the job description, especially Corrigo and Microsoft applications. Being able to discuss how you've used these tools in past roles will show that you're ready to hit the ground running.
✨Showcase Your Communication Skills
Since effective communication is key for this role, prepare examples of how you've successfully liaised with teams or clients in the past. Think about times when your communication made a difference in resolving issues or improving processes.
✨Demonstrate Flexibility
The job mentions flexibility in working hours. Be ready to discuss how you've adapted to changing circumstances in previous roles. This could be anything from adjusting schedules to managing unexpected challenges.
✨Prepare for Scenario Questions
Expect questions that assess your problem-solving skills and ability to manage multiple tasks. Prepare scenarios where you had to prioritise work orders or handle escalations, and explain your thought process and outcomes.
