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- Tasks: Monitor KPIs, oversee audits, and manage maintenance planning for a leading real estate firm.
- Company: Join JLL, a Fortune 500 company shaping the future of real estate globally.
- Benefits: Enjoy competitive pay, professional development, and global mobility opportunities.
- Why this job: Make a real impact in sustainability and innovation within the life sciences sector.
- Qualifications: 3-5 years in facilities management with strong analytical and communication skills.
- Other info: Collaborative culture with clear career progression and access to industry-leading resources.
The predicted salary is between 28800 - 48000 £ per year.
JLL empowers you to shape a brighter way. Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong.
At JLL, we shape the future of real estate for a better world. As a Fortune 500 company with annual revenue of $20.9 billion, operations in over 80 countries and a global workforce of more than 103,000, we create spaces, buildings, and cities where everyone can thrive. We are committed to our clients, our people, and our communities to build a better tomorrow through the power of real estate. Our values of teamwork, ethics, and excellence are at the heart of everything we do. We foster an inclusive culture where diverse backgrounds, experiences, and ideas lead to innovative solutions for our clients. At JLL, we believe in supporting our people's growth and wellbeing, because when our people thrive, so does our business and the communities we serve.
MAIN TASKS
- Monitor KPIs at regional and country levels
- Track Planned Preventative Maintenance delivery and compliance
- Oversee Annual Audits & Inspections with timely corrective action closure
- Monitor reactive service requests across all priorities
- Track energy and sustainability plan implementation
- Ensure comprehensive data population for assets and contracts
- Manage data accuracy for work orders and preventive maintenance
- Coordinate maintenance planning and execution per contract requirements
- Maintain system integrity for accurate reporting
- Oversee contract-based maintenance schedule integration
- Monitor consolidated compliance programs (FM Global, MSS, FCA, BSP, Legionella)
- Conduct quarterly risk reviews and address deficiencies
- Generate forecasts and budget planning
- Ensure high-priority compliance standards for key clients
- Monitor contractual compliance and corrective action status
- Ensure MSA requirement delivery
- Manage service request workflows and escalations
- Assist with Change Request processes
- Verify KPI and SLA achievement
- Identify performance issues with root cause analysis
- Collaborate with Regional Leadership and Country Teams
- Develop improvement programs and initiatives
- Create comprehensive trend and action reports
- Ensure timely resolution of outstanding matters
- Build relationships with regional service partners
- Collaborate with Performance Managers across regions
- Work with Regional Directors and FM teams on optimization
- Propose global system and process improvements
- Support cross-functional performance targets
EXPERIENCE
- 3-5+ years in facilities management, performance management, or operations
- Proven KPI monitoring and performance improvement track record
- Large-scale service contracts and MSA experience
- CAFM systems experience (Corrigo preferred)
- Data analysis and compliance program background
- ARC Dashboard or similar compliance tracking systems
- Advanced Microsoft Excel and data analysis tools
- FM industry standards and compliance knowledge
- Asset management and preventive maintenance planning
- Strong analytical and problem-solving abilities
- Detail-oriented data management
- Effective communication and presentation skills
- Independent work across multiple countries/time zones
- Proactive performance issue identification
- Stakeholder relationship management
- Regulatory compliance understanding (FM Global, MSS, FCA, BSP, Legionella)
- Fluent English required - Fluent in French would be a bonus
Our Commitment to Sustainability and Innovation
At JLL, we're committed to building a better tomorrow. As a Senior Facilities Manager, you'll have the opportunity to contribute to our global sustainability initiatives, helping to reduce environmental impacts across our managed properties. You'll also leverage our innovative technologies and data-driven approaches to optimize building performance and enhance occupant experiences.
Growth and Development
As part of the JLL family, you'll benefit from our global reach while working within a supportive local team. We invest in our people through comprehensive training programs, mentorship opportunities, and clear career progression pathways. Our collaborative culture encourages knowledge sharing across our global network, giving you access to best practices and expertise from around the world.
What We Offer
- Opportunity to lead a flagship account with significant strategic importance to our organization
- Platform to influence and shape best practices in Life Sciences real estate management globally
- Exposure to cutting-edge operational practices and technologies across international markets
- Collaborative, innovative work environment with access to industry-leading resources and expertise
- Comprehensive professional development program and clear advancement pathways
- Competitive compensation package including performance-based incentives
- Global mobility opportunities within a growing international organization
If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements. We’re interested in getting to know you and what you bring to the table!
Operations Coordinator - UK, IRL & FRA employer: Jones Lang LaSalle Incorporated
Contact Detail:
Jones Lang LaSalle Incorporated Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Operations Coordinator - UK, IRL & FRA
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect with current JLL employees on LinkedIn. Building relationships can open doors that applications alone can't.
✨Tip Number 2
Prepare for interviews by researching JLL's values and recent projects. Show us how your experience aligns with our mission to shape a better world in real estate. Tailor your answers to reflect our commitment to teamwork and innovation.
✨Tip Number 3
Practice your problem-solving skills! Be ready to discuss how you've tackled challenges in previous roles. We love candidates who can think on their feet and come up with creative solutions.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can leave a lasting impression. It shows us you’re genuinely interested in the role and appreciate the opportunity to connect.
We think you need these skills to ace Operations Coordinator - UK, IRL & FRA
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Operations Coordinator role. Highlight your experience in facilities management and KPI monitoring, as these are key aspects of the job. We want to see how your skills align with what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how your background makes you a great fit. Don’t forget to mention any relevant experience with compliance programs or data analysis.
Showcase Your Problem-Solving Skills: In your application, give examples of how you've tackled performance issues or improved processes in previous roles. We love seeing candidates who can think critically and come up with innovative solutions!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re proactive and keen to join our team!
How to prepare for a job interview at Jones Lang LaSalle Incorporated
✨Know Your KPIs
Familiarise yourself with key performance indicators relevant to the Operations Coordinator role. Be ready to discuss how you've monitored and improved KPIs in your previous roles, as this will show your understanding of the position's requirements.
✨Showcase Your Data Skills
Since data accuracy and analysis are crucial for this job, prepare examples of how you've used tools like Microsoft Excel or CAFM systems in past experiences. Highlight any specific projects where your data management made a significant impact.
✨Understand Compliance Standards
Brush up on the compliance standards mentioned in the job description, such as FM Global and Legionella. Being able to discuss these in detail will demonstrate your knowledge and readiness to handle the responsibilities of the role.
✨Build Relationships
Emphasise your experience in stakeholder relationship management. Prepare anecdotes that illustrate how you've successfully collaborated with teams across different regions or countries, as this is key for the role's success.
