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For Companies At a Glance
- Tasks: Drive collections and manage relationships with clients in a dynamic team.
- Company: Join JLL, a leading global real estate firm committed to sustainability and inclusivity.
- Benefits: Enjoy flexible workspaces, wellness areas, and comprehensive employee benefits.
- Why this job: Make an impact in a role that combines finance and client relations.
- Qualifications: GCSEs in Maths and English, strong Excel skills, and excellent communication.
- Other info: Opportunities for career development in a supportive and diverse environment.
The predicted salary is between 30000 - 42000 £ per year.
JLL empowers you to shape a brighter way. Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world-class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.
Join JLL Norwich's dynamic Property & Asset Management team as a Collections Analyst in our prime city centre location. Be part of an inclusive, diverse workplace that prioritises sustainability and employee wellbeing, complete with flexible workspaces, excellent transport links, and comprehensive facilities including free parking, wellness areas, and family-friendly amenities.
What You’ll Do
- Collections Management: Proactively collect outstanding charges from occupiers using professional telephone techniques and relationship-building skills.
- Stakeholder Relations: Own occupier relationships from a collections perspective and maintain strong client partnerships across designated portfolios.
- Performance Monitoring: Track payment activities, prioritise collections from challenging accounts, and implement strategic recovery plans.
- Reporting & Analysis: Generate accurate arrears reports, provide management information, and deliver insightful commentary to internal and external stakeholders.
- Cash Management: Collaborate with treasury and AR teams to achieve KPI targets while minimising unallocated cash through systematic reconciliation.
- Process Improvement: Support change initiatives and performance enhancement projects to elevate client and occupier experience.
Specialized Functions:
- Lead collection strategy meetings with clients and internal teams.
- Coordinate with enforcement agents and legal counsel when required.
- Conduct complex account reconciliations to ensure accuracy.
- Maintain ISAE audited processes and best practice compliance.
What We’re Looking For
Essential Requirements:
- GCSE level education (including Mathematics and English) or equivalent.
- Basic accounting knowledge and understanding of financial principles.
- Strong Excel proficiency (pivot tables, VLOOKUP functions preferred).
- Excellent communication and interpersonal skills.
- Ability to work independently under pressure while meeting deadlines.
- Strong organisational skills with attention to detail.
Preferred Qualifications:
- Experience with property service charges.
- Previous collections or accounts receivable experience.
- Understanding of commercial property management.
Prime Location: Modern, sustainable office space in Norwich city centre.
Inclusive Environment: Diverse workplace with religious spaces, gender-neutral facilities, and parent-friendly areas.
Career Development: Structured learning programs and professional growth opportunities.
Work-Life Balance: Flexible workspace options and comprehensive employee benefits.
Community Impact: Join a team recognised as a "Centre of Excellence" in Financial Management.
JLL is committed to creating an inclusive workplace where everyone can thrive, regardless of background, identity, or experience.
Accounts Receivable Analyst in Norwich employer: Jones Lang LaSalle Incorporated
Contact Detail:
Jones Lang LaSalle Incorporated Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Accounts Receivable Analyst in Norwich
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect with current employees at JLL. Building relationships can open doors that applications alone can't.
✨Tip Number 2
Prepare for interviews by researching JLL's values and recent projects. Show us how your skills align with our mission to shape a brighter way forward. Tailor your responses to highlight your relevant experience!
✨Tip Number 3
Practice your communication skills! As a Collections Analyst, you'll need to build strong relationships. Role-play common interview scenarios with a friend to boost your confidence and polish your delivery.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows us you’re genuinely interested in joining our team at JLL.
We think you need these skills to ace Accounts Receivable Analyst in Norwich
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Accounts Receivable Analyst role. Highlight relevant experience, especially in collections and financial principles, to show us you’re the right fit for our team.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about this role and how your skills align with what we’re looking for. Keep it concise but impactful!
Show Off Your Excel Skills: Since strong Excel proficiency is essential, don’t forget to mention any specific functions you’re comfortable with, like pivot tables or VLOOKUPs. We want to see that you can handle the data side of things!
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It’s the best way for us to get your details and for you to stay updated on your application status!
How to prepare for a job interview at Jones Lang LaSalle Incorporated
✨Know Your Numbers
As an Accounts Receivable Analyst, you'll be dealing with financial data daily. Brush up on your basic accounting principles and Excel skills, especially pivot tables and VLOOKUP functions. Being able to discuss how you've used these skills in past roles will show you're ready for the job.
✨Master the Art of Communication
Strong communication skills are key in this role, especially when managing relationships with occupiers. Prepare examples of how you've successfully navigated difficult conversations or built rapport with clients. This will demonstrate your ability to maintain strong partnerships.
✨Showcase Your Problem-Solving Skills
The role involves tracking payment activities and implementing recovery plans. Think of specific instances where you've identified issues and improved processes. Be ready to share these examples to highlight your proactive approach to collections management.
✨Research JLL's Values
JLL prides itself on inclusivity and sustainability. Familiarise yourself with their mission and values, and think about how your personal values align with theirs. This will help you articulate why you're a great fit for their team and culture during the interview.
