At a Glance
- Tasks: Lead project operations, ensuring excellence in delivery and data accuracy.
- Company: Join JLL, a leading firm in Corporate Real Estate with a commitment to innovation.
- Benefits: Enjoy a hybrid work model, competitive salary, and opportunities for professional growth.
- Other info: Dynamic role with opportunities for travel and collaboration across EMEA.
- Why this job: Make a real impact by managing complex projects and building strong client relationships.
- Qualifications: 5-7 years in project management, with experience in financial institutions preferred.
The predicted salary is between 60000 - 75000 £ per year.
The UK&I Project Operations Lead, D&C serves as the senior operational and strategic liaison for the client, ensuring excellence in project delivery, data integrity, and regional performance.
Responsibilities
- Develop comprehensive project execution plans including scope, scheduling, and risk mitigation.
- Upload all required project documentation to client systems (PMWeb) at each stage of the project.
- Monitor progress across all assigned projects and ensure data accuracy.
- Conduct regular data reviews and provide analytical insights.
- Collate and evaluate supply chain quotations.
- Ensure all deliverables meet quality, regulatory, and client standards.
- Manage scope changes through formal change control processes.
- Oversee the contract award process, ensuring correct contract forms, approvals, and documentation are in place.
- Serve as the primary point of contact for project management in the region for JLL.
- Ensure PMWeb is consistently updated to contractual obligations with the client.
- Build and maintain strong relationships with key client stakeholders.
- Collaborate with the Client and Project Managers to plan and review capital works.
- Coordinate with the D&C team on BAU and small works planning.
- Maintain a deep understanding of the client’s business drivers.
- Work with project managers to collate, validate, and upload project quotations and select the correct form of contracts.
- Identify gaps and provide insights into financial processes.
- Responsible for inputting dates for cost reporting and managing change, including forecast.
- Ensure full adherence to contractual requirements.
- Report on KPIs, service levels, and performance measures.
- Manage and escalate contract changes through formal processes.
- Identify and mitigate risks with proactive strategies.
- Maintain complete documentation including minutes, decision logs, and audit trails.
- Escalate disputes or contractual issues with supporting documentation.
- Ensure PMWeb data remains accurate and up to date.
- Share PMWeb knowledge to improve collaboration and efficiency.
- Coordinate communication across time zones and with variable Project Managers across each cluster.
- Deliver precise and clear reporting to internal teams.
- Drive process standardization and best practices.
- Support the PJM in client reporting, key issues, risk, milestone, and budget.
- Act as the PMWeb SME for the cluster.
- Lead training of Project Coordinators and ensure system adoption.
- Resolve technical issues and maintain system performance.
- Ensure all reporting meets client and JLL standards.
Ideal Experience
- 5-7 years in project/programme management or project support role in Corporate Real Estate.
- Experience managing Financial Institution clients.
- Proven ability to convert client insights into operational and process innovations that enhance delivery.
- Proven success supporting complex projects and management systems.
- Experience managing senior-level client relationships.
- Ability to manage multiple projects across the cluster.
Critical Competencies for Success
- Advanced knowledge of management methodologies, tools, and industry best practices.
- Proficiency with management platforms, scheduling tools, and financial systems.
- Strong understanding of service delivery frameworks.
- Strong knowledge in construction methodology including procurement processes.
- Knowledge of regulatory and compliance standards.
Personal Attributes
- Executive presence and strong communication skills.
- Ability to build trust and influence stakeholders.
- Adaptability and resilience in dynamic environments.
- Proactive, solutions-oriented mindset.
- High integrity, professionalism, and sound judgment.
Workplace Requirements
- Hybrid: minimum 4 days per week in-office.
- Flexibility across EMEA time zones, periodic travel across cluster locations.
- Availability for escalation management and critical issue resolution.
Location
On-site – London, GBR
Equal Opportunity Employer
Jones Lang LaSalle (JLL) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities.
UK&I Project Operations Lead, Design & Construction in London employer: Jones Lang LaSalle Incorporated
At JLL, we pride ourselves on being an exceptional employer, offering a dynamic work culture that fosters collaboration and innovation. As the UK&I Project Operations Lead in London, you will benefit from our commitment to employee growth through comprehensive training and development opportunities, while enjoying a hybrid work model that promotes work-life balance. Join us to be part of a forward-thinking team that values integrity, excellence, and strong client relationships, ensuring your contributions are recognised and impactful.
Contact Details:
Jones Lang LaSalle Incorporated Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land UK&I Project Operations Lead, Design & Construction in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, attend events, and engage on platforms like LinkedIn. Building relationships can often lead to job opportunities that aren't even advertised.
✨Tip Number 2
Prepare for interviews by researching the company and understanding their projects. Tailor your responses to highlight how your experience aligns with their needs, especially in project management and client relations.
✨Tip Number 3
Showcase your skills through real-life examples. When discussing your experience, use the STAR method (Situation, Task, Action, Result) to clearly demonstrate your impact on previous projects.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace UK&I Project Operations Lead, Design & Construction in London
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter to highlight your experience in project management and client relationships. We want to see how your skills align with the role of UK&I Project Operations Lead, so don’t hold back on showcasing your relevant achievements!
Showcase Your Analytical Skills:Since the role involves data accuracy and analytical insights, include examples of how you've successfully managed data in past projects. We love seeing candidates who can demonstrate their ability to monitor progress and provide valuable insights.
Highlight Your Communication Skills:Strong communication is key for this position. Use your application to illustrate how you've built relationships with stakeholders and managed teams. We’re looking for someone who can effectively coordinate across time zones and communicate clearly with various project managers.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensure you’re considered for the role. Plus, it shows you’re keen on joining our team at StudySmarter!
How to prepare for a job interview at Jones Lang LaSalle Incorporated
✨Know Your Projects Inside Out
Before the interview, make sure you thoroughly understand the projects you've worked on. Be ready to discuss specific examples of how you developed project execution plans, managed risks, and ensured data accuracy. This will show your potential employer that you have the hands-on experience they’re looking for.
✨Master PMWeb and Reporting
Since PMWeb is a key part of the role, brush up on your knowledge of this platform. Be prepared to explain how you've used it in past roles to manage documentation and reporting. Highlight any improvements you made to processes or efficiencies using PMWeb, as this will demonstrate your capability as a Subject Matter Expert.
✨Build Relationships with Stakeholders
Think about how you've built and maintained relationships with clients and stakeholders in previous roles. Be ready to share specific strategies you used to foster trust and collaboration. This is crucial for the role, so showing that you can effectively communicate and influence will set you apart.
✨Showcase Your Problem-Solving Skills
Prepare to discuss times when you identified gaps in processes or mitigated risks proactively. Use the STAR method (Situation, Task, Action, Result) to structure your answers. This will highlight your solutions-oriented mindset and adaptability, which are essential attributes for success in this position.
