At a Glance
- Tasks: Deliver expert business rates advice to clients and manage client relationships.
- Company: Join JLL, a leader in real estate services with a collaborative culture.
- Benefits: Work in a premium London office with excellent facilities and career growth opportunities.
- Other info: Dynamic team environment with opportunities for mentorship and professional development.
- Why this job: Shape the future of real estate while making a real impact on high-profile projects.
- Qualifications: RICS qualified Chartered Surveyor with experience in business rates advisory.
The predicted salary is between 50000 - 65000 £ per year.
JLL empowers you to shape a brighter way. Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.
About the Role:
JLL Rating is seeking an experienced Rating professional to join our 55-strong team of dedicated business rates specialists operating across our UK office network. This role focuses on delivering specialist Investor/Developer business rates advice to clients across London and the South East. Our Rating team advises on and manages business rates liabilities for leading property investors and developers, delivering industry-leading technical advice while maintaining strong, trusted client relationships. Depending on your level of experience, this role combines expert technical delivery with varying degrees of responsibility for client leadership, team mentorship, and business development.
Key Responsibilities:
- Client Service & Relationship Management
- Deliver exceptional business rates advisory services to Investor and Developer clients
- Schedule and conduct regular client update meetings, providing clear strategic guidance
- Prepare accurate, timely client reports detailing portfolio performance and opportunities
- Build and maintain strong relationships with clients and across the wider JLL team
- Identify opportunities for additional services and cross-selling within client relationships
- At senior levels: Lead key client relationships and strategic account development
- Technical Delivery
- Inspect properties and accurately measure buildings for business rates valuation purposes
- Review client business rate demands and refunds with precision
- Identify and action rate-saving opportunities across client portfolios
- Prepare high-quality submissions to the Valuation Office Agency (VOA) to challenge and reduce liabilities where appropriate
- Manage Check, Challenge and Appeal processes through to Valuation Tribunal, including case presentation
- Develop and implement strategies to optimize vacancy-related business rates positions
- At senior levels: Provide technical leadership and quality assurance across complex mandates
- Business Development & Team Contribution
- Actively contribute to growing our Investor/Developer client base
- Support team members and collaborate effectively to deliver comprehensive client solutions
- Contribute to achieving client satisfaction and JLL Rating financial targets
- Manage workload, diary, inspections, and expenses efficiently and independently
- Liaise with other JLL teams and external professionals to provide integrated client service
- At Associate/Director level: Lead business development initiatives, mentor junior team members, and contribute to strategic team direction
Essential Requirements:
- Qualifications & Experience
- RICS qualified Chartered Surveyor with commercial practice surveying background (corporate, public sector, or private practice)
- Post-qualification experience working within a Rating team, with depth of experience appropriate to the level you're applying for
- Current, demonstrable technical competence in business rates advisory work
- Up-to-date knowledge of business rates legislation and ability to apply it to develop client recommendations
- At Surveyor/Senior Surveyor level: Experience working in a Rating team focusing on delivery of client work and ability to undertake business development, either directly or supporting the team
- At Associate/Director level: Proven track record in client leadership, business development, and technical excellence; established market profile, strategic thinking capability, and demonstrated leadership or mentoring experience
- Technical Skills
- Proficiency with core business applications (Word, Excel, Outlook, MS Teams)
- Experience with rating-specific systems (e.g., Riverlake, Analyse, Rates Data, Experian Goad, CalcuRate)
- Professional Competencies
- Strong relationship-building skills with clients and internal stakeholders
- Excellent written and verbal communication, with particular strength in report writing
- Effective presentation skills for client meetings and Valuation Tribunal proceedings
- Professional, articulate telephone manner
- Collaborative team player who recognizes and supports colleagues' contributions
- Commercial awareness with ability to identify business development opportunities
- At senior levels: Demonstrated leadership, mentoring ability, and strategic thinking
What We Offer
This role offers the opportunity to work within one of the UK's leading business rates advisory teams, handling high-profile Investor/Developer mandates while contributing to the continued growth of our specialized practice. You'll benefit from the resources and collaboration opportunities available across JLL's integrated property services platform, all from our flagship London office that provides a premium working environment and puts you at the heart of the City's commercial property market. We welcome applications from professionals at various career stages and will match the role scope and seniority to your experience and expertise.
Location: On-site – London, GBR
If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements. We’re interested in getting to know you and what you bring to the table!
Rating – Investor / Developer Specialist in London employer: Jones Lang LaSalle Incorporated
At Jones Lang LaSalle Incorporated, we pride ourselves on fostering a dynamic work culture that prioritises health and safety while empowering our employees to grow professionally. As an HSSEQ Client Lead in London, you will benefit from comprehensive training opportunities, a supportive team environment, and the chance to make a meaningful impact on client operations. Join us to be part of a forward-thinking company that values your contributions and promotes a customer-centric approach.
Contact Details:
Jones Lang LaSalle Incorporated Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Rating – Investor / Developer Specialist in London
✨Get Involved in Local Property Events
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We think you need these skills to ace Rating – Investor / Developer Specialist in London
Some tips for your application 🫡
Show Your Real-Estate Savvy:When crafting your CV and cover letter, make sure to highlight any relevant experience in the real estate sector. If you've done internships, assistant roles, or even relevant coursework, lay it out clearly. We want to see your familiarity with market trends, property management, or any sales experience you've got under your belt!
Quantify Your Achievements:In real estate, numbers speak volumes! When detailing your past roles, use concrete figures to demonstrate your achievements. For example, mention how many properties you sold, the percentage increase in client satisfaction, or any successful negotiations. These metrics can give your application that extra punch it needs!
Tailor Your Documents for the Job:Every application should feel personal. When applying for the Rating – Investor / Developer Specialist role at Jones Lang LaSalle Incorporated, tweak your CV to focus on aspects that are important to them. If they value client relationships, emphasise your interpersonal skills. We want to see you aligning your experiences with what they're looking for!
Keep It Professional Yet Approachable:While we want you to show off your expertise, don't forget to let your personality shine through in your cover letter. A touch of friendliness can set you apart, especially in real estate where client interaction is key. Show that you're ready not just to work with the property but also with people!
How to prepare for a job interview at Jones Lang LaSalle Incorporated
✨Know Your Market Trends
In real estate, it’s all about staying ahead of the curve. Make sure we brush up on the latest market trends in the area where Jones Lang LaSalle Incorporated operates. Being able to discuss local property values, demand, and upcoming developments will show that we’re not just interested in the job, but genuinely invested in the industry.
✨Prepare for Scenario Questions
Expect some scenario-based questions during the interview. We might get asked how we’d handle different client situations or property evaluations. Preparing our responses for common real estate scenarios not only demonstrates our problem-solving skills but also shows that we can think on our feet in a client-facing role.
✨Showcase Your Connections
In full-time real estate, networking is key! Let’s think about our connections in the industry and what we can bring to Jones Lang LaSalle Incorporated. Whether it’s insights on prospective clients or relationships with local contractors, talking about these experiences can set us apart from other candidates.
✨Demonstrate Technical Savvy
Familiarity with different real estate software tools is a big plus. We should be ready to discuss any platforms we've used, whether it's for property management, CRM, or data analysis. Being comfortable with technology not only makes us more efficient, but also shows that we’re adaptable to the tools used at Jones Lang LaSalle Incorporated.
