JLL supports the Whole You, personally and professionally.Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology to our clients. We are committed to hiring the best, most talented people in our industry; and we support them through professional growth, flexibility, and personalized benefits to manage life in and outside of work. Whether you’ve got deep experience in commercial real estate, skilled trades, and technology, or you’re looking to apply your relevant experience to a new industry, we empower you to shape a brighter way forward so you can thrive professionally and personally.If you're looking to step up your career, JLL Workplace Management is the perfect professional home. At JLL, you'll have a chance to innovate with the world's leading businesses, put that expertise into action on landmark projects, and work on game-changing workplace and facilities management initiatives. You'll also make long-lasting professional connections through sharing different perspectives, and you'll be inspired by the best. We're focused on opportunity and want to help you make the most of yours. Achieve your ambitions – join us at JLL Workplace Management!ROLE PURPOSETo support the Divisional Director in driving operational excellence, contractual compliance, governance effectiveness and continuous improvement across the PFI portfolio. The role acts as the divisional lead for governance assurance, performance analysis, quality management and best practice implementation.PRINCIPAL ACCOUNTABILITIES1. Governance & Contract Compliance Assurance• Maintain oversight of governance and compliance arrangements.• Monitor adherence to contractual governance requirements.• Review governance outputs, compliance reports and assurance activities.• Identify governance weaknesses and compliance risks.• Develop divisional governance standards and assurance frameworks.2. Oversight of Contract Support Leads• Establish divisional governance standards.• Facilitate governance and compliance forums.• Coordinate lessons learned and best practice sharing.• Promote standardisation across all contracts.3. Contractual Reporting & Performance Assurance• Assess reports against contractual schedules.• Verify service reports contain appropriate contractual evidence.• Challenge poor-quality or non-compliant reporting.• Develop standard reporting templates and frameworks.4. Quality Management & Assurance• Develop and implement an assurance programme.• Undertake governance reviews and quality audits.• Track corrective and preventative actions.5. Continuous Improvement & Best Practice• Identify recurring operational and contractual issues.• Undertake root cause analysis.• Develop improvement initiatives.• Capture lessons learned and replicate best practice.6. Business Management Responsibilities• Support divisional governance meetings.• Support business planning, mobilisation and transformation projects.• Produce management reports and presentations.KNOWLEDGE & EXPERIENCE• Significant experience within PFI, or complex FM environments.• Strong understanding of contractual compliance and governance.• Experience undertaking audits and quality reviews.• Strong analytical and reporting skills.• Continuous improvement experience.If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements below. We’re interested in getting to know you and what you bring to the table!Personalized benefits that support personal well-being and growth:JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health.About JLL –We’re JLL—a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 102,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That’s why we’re committed to our purpose to shape the future of real estate for a better world. We’re using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people, and our communities.Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we’re honored to be recognized with awards for our success by organizations both globally and locally.Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we’re headed in the future. And we know that unique backgrounds, experiences and perspectives help us think bigger, spark innovation and succeed together.
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PFI Contract Compliance Manager in London employer: Jones Lang LaSalle Incorporated
At JLL, we are dedicated to empowering our employees to shape a brighter future in real estate, particularly within our dynamic Affordable Housing team based in London. Our inclusive work culture fosters professional growth through mentorship and collaboration, while offering flexible working arrangements that support a healthy work-life balance. Join us to be part of a successful, innovative company that values your unique contributions and provides opportunities for meaningful career advancement.
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Jones Lang LaSalle Incorporated Recruitment Team
