At a Glance
- Tasks: Lead a team to deliver top-notch customer service and manage facilities for a government client.
- Company: Join Jones Lang LaSalle, a leader in facilities management with a vibrant work culture.
- Benefits: Competitive salary, dynamic work environment, and opportunities for professional growth.
- Other info: Exciting opportunity to shape service delivery in a supportive team.
- Why this job: Make a real difference in service delivery while developing your leadership skills.
- Qualifications: Strong customer service focus, Microsoft Word and Excel proficiency, and facilities management knowledge.
The predicted salary is between 30000 - 40000 € per year.
Jones Lang LaSalle Incorporated is seeking a Customer Service Manager in Cheshire, GBR. You will provide and manage services to a government client, ensuring excellent customer service and effective issue resolution.
Your responsibilities include:
- Monitoring service levels
- Managing a small team
- Producing performance reports
- Liaising with stakeholders
Required skills include:
- A focus on customer service
- Proficiency in Microsoft Word and Excel
- Familiarity with facilities management
This role offers an opportunity to shape service delivery in a vibrant work environment.
On-site Facilities & Customer Service Lead — Cheshire in London employer: Jones Lang LaSalle Incorporated
Jones Lang LaSalle Incorporated is an excellent employer, offering a vibrant work environment in Cheshire where you can make a meaningful impact on service delivery for a government client. With a strong focus on customer service and employee development, the company fosters a collaborative culture that encourages growth and innovation, ensuring that every team member has the opportunity to excel and contribute to the success of the organisation.
Contact Detail:
Jones Lang LaSalle Incorporated Recruiting Team
StudySmarter Expert Advice🤫
We think this is how you could land On-site Facilities & Customer Service Lead — Cheshire in London
✨Tip Number 1
Network like a pro! Reach out to people in the facilities management and customer service sectors. Attend local events or join online forums to connect with potential employers and get insider info on job openings.
✨Tip Number 2
Showcase your skills! When you land an interview, be ready to discuss how your experience aligns with the role. Use specific examples of how you've managed teams or resolved customer issues effectively.
✨Tip Number 3
Research the company! Before any interview, dive into Jones Lang LaSalle's values and recent projects. This will help you tailor your answers and show that you're genuinely interested in shaping their service delivery.
✨Tip Number 4
Apply through our website! We make it easy for you to find and apply for roles like the Customer Service Manager position. Plus, it shows you're proactive and serious about joining our team.
We think you need these skills to ace On-site Facilities & Customer Service Lead — Cheshire in London
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experiences that match the job description. Highlight your customer service experience and any relevant facilities management roles to show us you’re the right fit!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to tell us why you’re passionate about customer service and how you can contribute to our team. Be specific about your achievements and how they relate to the role.
Showcase Your Skills:Don’t forget to mention your proficiency in Microsoft Word and Excel. We want to see how you’ve used these tools in previous roles, especially in managing reports or service levels.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Jones Lang LaSalle Incorporated
✨Know Your Customer Service Inside Out
Make sure you brush up on your customer service skills and experiences. Be ready to share specific examples of how you've handled challenging situations or improved service delivery in the past. This will show that you understand the importance of excellent customer service, which is key for this role.
✨Familiarise Yourself with Facilities Management
Since the job involves facilities management, do some research on best practices and current trends in the industry. Being able to discuss relevant topics will demonstrate your knowledge and enthusiasm for the role, making you a more attractive candidate.
✨Get Comfortable with Microsoft Tools
As proficiency in Microsoft Word and Excel is required, make sure you're familiar with these tools. Practice creating reports or managing data in Excel, as you might be asked about your experience during the interview. Showing that you're tech-savvy can give you an edge.
✨Prepare Questions for Stakeholders
Think about what questions you might have for the stakeholders you'll be liaising with. This shows that you're proactive and interested in understanding their needs. It also gives you a chance to demonstrate your communication skills, which are crucial for this position.
