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- Tasks: Lead the transformation of a groundbreaking net-zero carbon office development in London.
- Company: Join JLL, a global leader in real estate and investment management.
- Benefits: Competitive salary, career growth opportunities, and a collaborative work culture.
- Why this job: Shape the future of sustainable workplaces and make a real impact in the community.
- Qualifications: Experience in commercial property management and strong financial acumen required.
- Other info: Dynamic role with excellent mentorship and team collaboration.
The predicted salary is between 43200 - 72000 £ per year.
JLL empowers you to shape a brighter way. Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.
This career-defining role positions you as the strategic leader and operational champion of 105 Victoria Street, London’s ground-breaking 500,000 sq ft net-zero carbon office development. As Head of 105 Victoria Street, you will guide this exceptional property from its final mobilisation stages through to becoming a world-class operational destination that sets new industry benchmarks.
You will serve as the primary ambassador for this sustainable landmark, orchestrating the seamless delivery of services across a complex mixed-use environment that includes cutting-edge amenities, an urban farm, publicly accessible spaces, and state-of-the-art wellness facilities. Your expertise will drive the creation of an exceptional community hub targeting BREEAM 'Outstanding' and WELL 'Platinum' certifications, while managing multi-million-pound budgets and fostering collaborative partnerships with diverse stakeholders.
What sets JLL apart is our culture of collaboration, locally and across the globe, and you will embody this as you build unified teams spanning JLL employees and third-party service partners to deliver unparalleled client and occupier experiences.
Responsibilities:- Lead strategic planning and operational excellence initiatives across all building systems, amenities, and service delivery functions
- Manage comprehensive service charge budgets, financial reporting, and year-end reconciliations while identifying commercial opportunities and cost optimisation strategies
- Build and nurture exceptional relationships with property owners, occupiers, and key stakeholders through regular engagement and proactive communication
- Oversee the mobilisation and transition of building operations from construction completion to full operational capacity
- Coordinate and manage performance of multiple third-party service contractors through KPI monitoring, regular reviews, and partnership development
- Ensure full compliance with health and safety regulations, building standards, and statutory requirements while maintaining meticulous audit-ready documentation
- Develop and execute community engagement strategies, events programming, and occupier experience initiatives that enhance satisfaction and retention
- Champion sustainability and ESG programmes aligned with the building's net-zero carbon objectives and certification targets
- Mentor and develop a high performing team of both direct reports and service partners, while fostering a collaborative 'One Team' approach.
- Proven experience as a General Manager or senior operational leader in Grade A commercial property management
- Demonstrated track record of successfully mobilising and launching new premium office developments from construction to full operation
- Strong financial management capabilities with experience overseeing multi-million-pound service charge budgets and CAPEX projects
- Comprehensive knowledge of building systems including HVAC, lifts, security, and M&E operations in complex commercial environments
- Excellent stakeholder management skills with experience building relationships with property owners, occupiers, and service partners
- In-depth understanding of health and safety regulations, building compliance, and statutory requirements for commercial properties
- Experience managing multiple third-party service contractors through procurement, performance monitoring, and contract management
- Strong commercial acumen with ability to identify cost-saving opportunities while maintaining service excellence standards
- Professional qualifications such as RICS, IWFM, or equivalent property/facilities management credentials
- Experience with sustainable building operations, BREEAM, WELL certifications, NABERS 5.5* or ESG programme implementation
- Background in mixed-use developments incorporating retail, hospitality, or community spaces alongside office environments
- Proven track record in customer experience strategy development and community building within commercial properties
- Experience with property management software systems and data analytics for performance measurement
- Strong presentation and communication skills with experience reporting to senior stakeholders and boards
- Knowledge of London commercial property market dynamics and regulatory environment
- Bachelor's degree in Property Management, Facilities Management, Business Administration, or related field
If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements. We’re interested in getting to know you and what you bring to the table!
Head of 105 Victoria Street in London employer: Jones Lang LaSalle Incorporated
Contact Detail:
Jones Lang LaSalle Incorporated Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Head of 105 Victoria Street in London
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend events, join online forums, or even reach out to folks on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their values and how they align with yours. This will help you tailor your responses and show that you're genuinely interested in being part of their team.
✨Tip Number 3
Practice makes perfect! Do mock interviews with friends or family to get comfortable with common questions. The more you practice, the more confident you'll feel when it’s time to shine in front of the real interviewers.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search. So, go ahead and hit that apply button!
We think you need these skills to ace Head of 105 Victoria Street in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Head of 105 Victoria Street role. Highlight your experience in commercial property management and any relevant achievements that align with the job description. We want to see how you can bring your unique skills to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how your background makes you the perfect fit. Don’t forget to mention your commitment to sustainability and community engagement, as these are key for us at JLL.
Showcase Your Leadership Skills: As a strategic leader, it's important to demonstrate your ability to manage teams and projects effectively. Share examples of how you've successfully led initiatives in the past, especially in complex environments. We love seeing candidates who can inspire and motivate others!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about JLL and what we stand for!
How to prepare for a job interview at Jones Lang LaSalle Incorporated
✨Know Your Stuff
Before the interview, dive deep into JLL's mission and values, especially their commitment to sustainability and community engagement. Familiarise yourself with the specifics of the 105 Victoria Street project, including its net-zero carbon goals and innovative amenities. This knowledge will show your genuine interest and help you connect your experience to their vision.
✨Showcase Your Leadership Skills
As a potential Head of 105 Victoria Street, you'll need to demonstrate strong leadership capabilities. Prepare examples from your past where you've successfully led teams or projects, particularly in commercial property management. Highlight how you’ve fostered collaboration and driven operational excellence, as these are key aspects of the role.
✨Prepare for Financial Discussions
Given the importance of managing multi-million-pound budgets, brush up on your financial management skills. Be ready to discuss your experience with service charge budgets and CAPEX projects. You might even want to bring along some insights on cost optimisation strategies you've implemented in previous roles.
✨Engage with Stakeholders
Stakeholder management is crucial for this role. Think about how you've built relationships with property owners, occupiers, and service partners in the past. Prepare to share specific examples of how you’ve engaged with diverse stakeholders and the positive outcomes that resulted from those interactions.
