At a Glance
- Tasks: Lead the front-of-house team and ensure exceptional guest experiences at Kings Place.
- Company: Join JLL, a leader in facilities management with a focus on excellence.
- Benefits: Competitive salary, career development opportunities, and a vibrant work environment.
- Other info: Dynamic role with opportunities to enhance your career in hospitality.
- Why this job: Be the face of an iconic venue and create memorable experiences for clients.
- Qualifications: Strong leadership skills and a passion for customer service.
The predicted salary is between 31500 - 38500 £ per year.
JLL is seeking a Front of House Team Leader to manage the Kings Place site in London, leading the front-of-house and cleaning teams.
You will ensure outstanding customer service for Rolls-Royce and other clients, manage visits and VIP services, and oversee meeting room bookings and events with AV support.
You will drive operational excellence, maintain safety standards, and report on performance while supporting continuous improvement across facilities services.
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Front of House Leader: Guest Experience & Events in London employer: Jones Lang LaSalle Incorporated
At Jones Lang LaSalle Incorporated, we pride ourselves on fostering a dynamic work culture that prioritises health and safety while empowering our employees to grow professionally. As an HSSEQ Client Lead in London, you will benefit from comprehensive training opportunities, a supportive team environment, and the chance to make a meaningful impact on client operations. Join us to be part of a forward-thinking company that values your contributions and promotes a customer-centric approach.
Contact Details:
Jones Lang LaSalle Incorporated Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Front of House Leader: Guest Experience & Events in London
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Jones Lang LaSalle Incorporated. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Jones Lang LaSalle Incorporated
Don't be shy about reaching out to Jones Lang LaSalle Incorporated directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Front of House Leader: Guest Experience & Events in London
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Jones Lang LaSalle Incorporated and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Jones Lang LaSalle Incorporated
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
