At a Glance
- Tasks: Lead employee relations projects and provide expert support in a dynamic team environment.
- Company: Join JLL, a global leader in real estate shaping a better world.
- Benefits: Competitive salary, career growth opportunities, and a supportive workplace culture.
- Other info: Work in a fast-paced environment with opportunities for professional development.
- Why this job: Make a real impact in employee relations while developing your skills in a thriving organisation.
- Qualifications: Degree in HR or related field with experience in managing complex ER cases.
The predicted salary is between 36000 - 44000 £ per year.
JLL empowers you to shape a brighter way.
Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients.
We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong.
Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.
9-month Fixed Term Contract
What this job involves
Join our team as an Employee Relations Manager in a large matrixed organisation.
In this role, you will be part of a small and dynamic team of expert Employee Relations specialists, working closely with HR partners, legal, compliance, and management, covering the full range of Employee Relations responsibilities.
You’ll provide expert support and guidance, as well as managing your own investigation caseload and leading large-scale employee relations projects across all business lines, leveraging ER best practice to navigate complex and high‑risk cases.
With a focus on upskilling and providing best practice guidance, this role presents a unique opportunity to make a significant impact in a thriving organisation.
What your day‑to‑day will look like
- Provide expert support and advice to HR and business clients on ER matters, employment practices and casework including disciplinary, grievance, performance management, ill‑health, workplace adjustments, dispute resolution, investigations etc, reducing reliance on third‑party legal advisors.
- Provide support on employment legal issues including input on Tribunal litigation and other casework.
- Investigate and respond to workplace complaints including complex, high‑risk, sensitive and ER cases.
- Work closely with broader HR to expertly guide, support, and implement change initiatives by supporting colleagues and managers with transfers, reorganisations / restructures (including meeting information / consultation requirements), plus undertake broader project work as required.
- Identify and support interventions required for the transformation of the wider function in the UK and at times across EMEA including helping establish networks within and across the region.
- Partner closely with business‑line aligned HR colleagues and compliance and have significant direct interactions with business clients and colleagues in legal (internal / external) and reward including in‑country ER, US ER, and global colleagues.
- Track and report on ER MI to identify ER trends, propose and implement improvements.
- Define, design, and deliver ER solutions on topics including HR policies, procedures, and best practice materials to maintain compliance with country‑specific statutes, circumstances, and regulations.
- Provide subject matter expertise, conduct research and partner with compliance and legal to proactively monitor and embed relevant statutory and regulatory changes.
- Build organisational capability in managing ER matters by educating managers and HR colleagues in ER process, practices, and legislation.
- Partner with HR and Co Es to design and facilitate the implementation of talent initiatives including engagement, diversity, and inclusion and EMEA wellbeing initiatives.
- Actively participate in projects developing new ER processes and other process improvements.
Required Skills and Experience
- A degree or qualification in HR, employment legal, industrial / labour relations, or related field and have good knowledge of UK employment law and regulation.
- Knowledge of ER in other countries within EMEA will be beneficial.
- Proven and demonstratable experience managing complex ER cases including investigations, ill‑health, dismissals, appeals, and report writing.
- Training in investigations, mediation and some experience with unions and works councils.
- Strong written and verbal communication skills with attention to detail and accuracy.
- Problem‑solving capabilities and are responsive to employee concerns and conflicting needs.
- An ability to handle difficult conversations, navigate complexities and disagreements and maintain neutrality in conflictual situations.
- Good judgment and able to articulate sound reasoning for recommendations to persuade stakeholders.
- An ability to recommend actions based on policy and practice and maintain relations with remote colleagues.
Desired or preferred experience and technical skills
- Experience of a fast‑paced matrixed organisation is helpful.
- Proficiency in using AI tools for complex ER projects and case management.
Location
On‑site –London, GBR
JLL Privacy Notice Jones Lang La Salle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services.
We take our responsibility to protect the personal information provided to us seriously.
Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process.
We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons.
We will then delete it safely and securely.
For more information about how JLL processes your personal data, please view our Candidate Privacy Statement.
For additional details please see our career site pages for each country.
Jones Lang La Salle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities.
If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may email us at
This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page.
At JLL, we give you the opportunity, knowledge and tools to own your success, because we value what makes each of us unique.
We help our people thrive, grow meaningful careers and find a place where they belong.
Together, we strive to be exceptional and shape a better world.
For over 200 years, JLL (NYSE: JLL), a leading global commercial real estate and investment management company, has helped clients buy, build, occupy, manage and invest in a variety of commercial, industrial, hotel, residential and retail properties.
A Fortune 500® company with operations in over 80 countries around the world, our employees bring the power of a global platform combined with local expertise.
Driven by our purpose to shape the future of real estate for a better world, we help our clients, people and communities SEE A BRIGHTER WAYSM.
JLL is the brand name, and a registered trademark, of Jones Lang La Salle Incorporated.
For further information, visit jll. com.
#J-18808-Ljbffr
Employee Relations Manager in London employer: Jones Lang LaSalle Incorporated
At Jones Lang LaSalle Incorporated, we pride ourselves on fostering a dynamic work culture that prioritises health and safety while empowering our employees to grow professionally. As an HSSEQ Client Lead in London, you will benefit from comprehensive training opportunities, a supportive team environment, and the chance to make a meaningful impact on client operations. Join us to be part of a forward-thinking company that values your contributions and promotes a customer-centric approach.
Contact Details:
Jones Lang LaSalle Incorporated Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Employee Relations Manager in London
✨Get Your Foot in the Door with Temp Agencies
Temporary roles in HR are often filled through agencies. Reach out to temp agencies that specialise in HR placements. They can help you find gigs quickly and give you a chance to demonstrate your skills in real-world scenarios.
✨Network at HR Events and Workshops
Dive into local HR events, workshops, and seminars. These are great opportunities to meet professionals already in the field and might lead to temporary positions. Be sure to have a chat, exchange contacts, and express your interest in on-the-spot opportunities!
✨Showcase Your Flexibility
In the temporary HR world, being adaptable is key. When you're networking or interviewing, highlight your ability to quickly learn and fill diverse roles, from recruitment to employee onboarding. Make it clear that you’re ready to dive in at any time!
✨Apply Directly Through Our Website
Don’t forget to check out the opportunities at Jones Lang LaSalle Incorporated and apply directly via our website. This way, you can express your interest in temporary roles and get ahead in the application process!
We think you need these skills to ace Employee Relations Manager in London
Some tips for your application 🫡
Show Off Your People Skills:In HR, showcasing your interpersonal skills is key. Make sure your CV highlights any experience you have dealing with talent management, resolving conflicts, or facilitating workshops. We want to see your ability to connect with others!
Tailor Your CV to HR:Use HR-specific language in your CV and cover letter. Mention any specific HR tools, software, or methodologies you’re familiar with, like ATS systems or performance management frameworks. This will show that you’re not just a good fit, but you've got the know-how to back it up!
Emphasise Your Flexibility:Since this is a temporary role, emphasising your adaptability and willingness to learn quickly is crucial. Include examples of how you've successfully jumped into new environments before or handled sudden changes in previous jobs. We love a team player who can hit the ground running!
Availability Matters:In your application, make sure to clarify your availability and commitment to the temporary position. This will help us understand when you can start and how you fit into our plans at Jones Lang LaSalle Incorporated. So, don’t be shy about laying it all out there!
How to prepare for a job interview at Jones Lang LaSalle Incorporated
✨Showcase Your Adaptability
Given that this is a temporary HR role at Jones Lang LaSalle Incorporated, it's crucial to demonstrate your flexibility and ability to adapt quickly. You might be thrown into new projects or systems, so share examples of how you've successfully navigated changes in past roles.
✨Familiarise Yourself with HR Tools
Many HR positions require familiarity with tools like HRIS or ATS systems. Before the interview, brush up on the specific software that Jones Lang LaSalle Incorporated uses—if you see any mentioned in the job posting, make sure you're ready to discuss them and your experience with similar tools.
✨Your Motivation Matters
As a temp, it's essential to convey your motivation for this role. Employers often look for candidates who are not just filling a position, but who are genuinely keen on contributing effectively in a short period. Consider sharing why you’re passionate about HR and how you see yourself adding value at Jones Lang LaSalle Incorporated.
✨Prepare for Real-World Scenarios
HR interviews often include situational questions that test your problem-solving skills. Think about common HR challenges, like dealing with conflict or managing onboarding efficiently, and prepare to discuss how you would handle these situations at Jones Lang LaSalle Incorporated.
