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- Tasks: Coordinate exciting meetings and events while leading onsite teams and ensuring seamless operations.
- Company: Join JLL, a global leader in real estate and investment management.
- Benefits: Enjoy a vibrant culture, competitive pay, and opportunities for career growth.
- Why this job: Make a real impact by delivering exceptional experiences at high-profile events.
- Qualifications: Experience in event coordination and strong communication skills are essential.
- Other info: Be part of a diverse team that values innovation and collaboration.
The predicted salary is between 28800 - 43200 £ per year.
JLL empowers you to shape a brighter way. Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.
What this job involves:
As an Assistant Program Delivery Manager - Meetings and Events at JLL Work Dynamics, you will report to the Meetings and Events Regional Program Manager while working as part of the overall Meeting and Events Team to be responsible for the coordination of Meeting and Events across the region, supporting and providing leadership of onsite meeting and events teams while supporting and coordinating event stakeholders and partner teams. This comprehensive meeting and events coordination role combines program delivery with operational oversight, requiring you to ensure Outlook and Meeting room booking systems are up to date, coordinate event set ups with meeting and events teams, and coordinate meeting and event requests ensuring requests are completed in a timely manner while coordinating employee experience activations and events. You will play a crucial role in JLL's commitment to exceptional meeting and events delivery by ensuring out of hours meeting and events are coordinated efficiently and effectively, ensuring service excellence across the region, coordinating service support including Facilities, Janitorial and Security Teams, and ensuring new processes and standards are implemented across sites in conjunction with Program Manager while providing operational oversight and acting as point of escalation for issues.
What your day-to-day will look like:
- Support and provide leadership of onsite meeting and events teams while supporting and coordinating event stakeholders and partner teams
- Ensure Outlook and Meeting room booking systems are up to date while coordinating event set ups with meeting and events teams
- Coordinate meeting and event requests with teams ensuring requests are completed in timely manner and employee experience activations
- Ensure out of hours meeting and events are coordinated efficiently and effectively while ensuring service excellence across region
- Coordinate service support including Facilities, Janitorial and Security Teams while ensuring rooms are correctly configured
- Ensure new processes and standards are implemented across sites in conjunction with Program Manager with operational oversight
- Act as point of escalation for issues while feeding back to Program Manager and ensuring compliance with EHS requirements
- Lead site visits, planning meetings and final details meetings with Amazon customer and supporting vendor partners
- Liaise with Amazon Global Events Services teams where on-site meetings and events cannot be accommodated.
Required Qualifications:
- Previous experience working within high-profile corporate environment with previous hospitality experience being desirable
- Fluency in English and local language with proficient knowledge of Microsoft Office Pack for comprehensive program coordination
- Very high attention to detail with outstanding customer service skills and ability to communicate confidently at all levels
- Ability to maintain professionalism at all times and be ambassador of the team with excellent team player mentality
- Experience with meeting and events coordination including event set ups and stakeholder management
- Understanding of Outlook and Meeting room booking systems with ability to ensure systems are up to date
- Knowledge of service support coordination including Facilities, Janitorial and Security Teams collaboration
- Ability to act as point of escalation for issues while demonstrating continuous effort to improve operations and service levels.
Preferred Qualifications:
- Background in program delivery management with experience in meetings and events coordination across multiple regions
- Understanding of employee experience activations and events coordination with knowledge of EHS requirements and standards
- Experience with out of hours meeting and events coordination and service excellence delivery
- Familiarity with operational oversight and implementation of global or regional practices and standards
- Knowledge of vendor partner coordination and site visits including planning meetings and final details coordination
- Experience with Amazon Global Events Services teams or similar large-scale corporate event coordination
- Understanding of process improvement and streamlining work processes in meeting and events environments
- Background in corporate hospitality and high-profile client service delivery.
What you can expect from us:
- You’ll join an entrepreneurial, inclusive culture where we succeed together – across the desk and around the globe
- Where like-minded people work naturally together to achieve great things
- Our Total Rewards program reflects our commitment to helping you achieve your ambitions in career, recognition, wellbeing, benefits and pay
- Join us to develop your strengths and enjoy a fulfilling career full of varied experiences. Keep those ambitions in sight and imagine where JLL can take you.
About JLL:
We’re JLL. We’re a professional services and investment management firm specializing in real estate. We help organizations around the world achieve their ambitions by owning, occupying and investing in real estate. If you’re looking to step up your career, JLL is the perfect professional home where you’ll have a chance to innovate with the world’s leading businesses and work on game-changing real estate initiatives. At JLL, we’re focused on opportunity and want to help you make the most of yours. You’ll make long-lasting professional connections through sharing different perspectives, and you’ll be inspired by the best. Achieve your ambitions – join us at JLL!
JLL is an Equal Opportunity Employer committed to diversity and inclusion.
Assistant Program Delivery Manager - Meetings and Events in London employer: Jones Lang LaSalle Incorporated
Contact Detail:
Jones Lang LaSalle Incorporated Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Program Delivery Manager - Meetings and Events in London
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect with potential colleagues on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching JLL and understanding their values and culture. Tailor your responses to show how your experience aligns with their mission of delivering exceptional meetings and events.
✨Tip Number 3
Practice your communication skills! As an Assistant Program Delivery Manager, you'll need to convey ideas clearly and confidently. Role-play common interview questions with a friend to boost your confidence.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're serious about joining the JLL team and ready to contribute to shaping a brighter way forward.
We think you need these skills to ace Assistant Program Delivery Manager - Meetings and Events in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Assistant Program Delivery Manager role. Highlight your experience in meetings and events coordination, and don’t forget to showcase your customer service skills. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you're passionate about this role and how your background aligns with our needs. Be genuine and let your personality come through – we love to see the real you!
Showcase Relevant Experience: When filling out your application, make sure to highlight any previous experience in high-profile corporate environments or hospitality. We’re looking for candidates who can demonstrate their ability to manage events and coordinate teams effectively.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just follow the prompts and you’ll be on your way!
How to prepare for a job interview at Jones Lang LaSalle Incorporated
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the responsibilities of an Assistant Program Delivery Manager. Familiarise yourself with the key tasks like coordinating meetings and events, managing stakeholder relationships, and ensuring service excellence. This will help you answer questions confidently and demonstrate your suitability for the role.
✨Showcase Your Experience
Prepare specific examples from your past experiences that highlight your skills in event coordination and customer service. Think about times when you successfully managed a high-profile event or resolved issues under pressure. This will not only show your capability but also your ability to thrive in a corporate environment.
✨Master the Tech Tools
Since the role involves using Outlook and meeting room booking systems, brush up on these tools before your interview. Be ready to discuss how you've used similar systems in the past and how you ensure they are kept up to date. This shows you're proactive and tech-savvy, which is crucial for the position.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions prepared. Inquire about the team dynamics, the challenges they face in event coordination, or how success is measured in this role. This demonstrates your genuine interest in the position and helps you assess if it's the right fit for you.
