At a Glance
- Tasks: Lead the strategic implementation of ESG programmes across Hammerson's destinations.
- Company: Join JLL, a leader in real estate shaping a sustainable future.
- Benefits: Enjoy a competitive salary, remote work flexibility, and career growth opportunities.
- Other info: Dynamic hybrid role with travel across exciting Hammerson locations.
- Why this job: Make a real impact on sustainability while working with innovative teams.
- Qualifications: Experience in ESG programme delivery and strong analytical skills required.
The predicted salary is between 60000 - 80000 £ per year.
Remote type: Remote
Locations: London, GBR
Time type: Full time
Posted on: Opublikowano dzisiaj
Job requisition id: REQ514342
Position Overview
The ESG Client Lead is responsible for the strategic implementation and operational delivery of the Client's ESG programme across a portfolio of Hammerson Destinations (Bullring, Grand Central, Cabot Circus, West Quay, Brent Cross and Dundrum). This role serves as the primary point of contact for all ESG-related matters, ensuring the successful execution of the client's sustainability strategy through robust data management, performance monitoring, and stakeholder engagement. The ESG Client Lead combines strategic oversight with hands-on delivery to drive continuous improvement, meet client KPIs, and identify innovative solutions that accelerate progress toward sustainability objectives. This role will be responsible for the line management of three people: Portfolio Sustainability Manager and 2 Destination Sustainability Coordinators.
Core Responsibilities
- Strategic Programme Leadership & Stakeholder Engagement
- Serve as the main point of contact for portfolio-level sustainability programmes, offering expert advice and strategic solutions tailored to Hammerson's objectives and regulatory requirements.
- Build and maintain strong relationships with Hammerson leadership, Destination teams, occupiers, service partners, contractors, and supply chain partners to maximize engagement and programme impact.
- Collaborate with JLL service lines (Projects, FM, Procurement) and cross-functional teams to deliver integrated sustainability strategies across the portfolio.
- Champion the integration of sustainability throughout the real estate lifecycle, leveraging JLL tools, cross-functional expertise, and emerging technologies.
- Client KPI Delivery and Performance Management
- Deliver comprehensive ESG performance reporting to the client on a quarterly and annual basis, and ad hoc as required by the client.
- Track property performance against portfolio-wide targets and benchmarks, identifying trends, outliers, and areas requiring intervention.
- Develop clear, concise, and actionable reports and presentations that communicate performance, insights, and recommendations to client stakeholders.
- Monitor progress against client KPIs and sustainability commitments, providing regular updates and performance dashboards.
- Facilitate client review meetings and presentations, clearly articulating ESG performance, challenges, and opportunities.
- Stakeholder Engagement and Relationship Management
- Serve as the primary ESG point of contact for the client, building and maintaining strong, trusted relationships with client stakeholders at all levels.
- Engage with Destination Teams, property management teams, contractors, service partners, and occupiers to drive ESG performance improvements.
- Collaborate with cross-functional JLL teams (Projects, FM, Procurement) to ensure integrated delivery of sustainability solutions.
- Facilitate regular ESG steering committee meetings, working groups, and stakeholder forums to drive alignment and engagement.
- Provide expert advice, guidance, and thought leadership on ESG matters to client and internal stakeholders.
- Compliance and Risk Management
- Ensure all ESG activities comply with client requirements, industry standards, and applicable regulatory and legislative requirements.
- Monitor and manage ESG-related risks across the portfolio, implementing appropriate mitigation strategies.
- Support internal and external audit processes (e.g. ISO14001, ISO 50001 etc.), ensuring audit readiness and timely resolution of any non-conformances.
- Ensure delivery of ISO 50001 certification across the applicable properties on an annual basis.
- Maintain awareness of evolving ESG regulations and disclosure requirements, advising the client on implications and necessary actions.
- Team Leadership & Development
- Lead, manage, and develop the JLL sustainability team that is supporting Hammerson, ensuring appropriate resource allocation, clear accountability, and effective performance management.
- Line manage the following roles: Portfolio Sustainability Manager and two Destination Sustainability Coordinators.
- Support team onboarding, knowledge transfer, professional development, and career progression.
- Facilitate regular ESG meetings with site teams and coordinate cross-portfolio collaboration and best practice sharing.
- Set objectives, provide coaching, and conduct performance reviews for direct reports.
- Work collaboratively within the Property Management Sustainable Operations Team to share best practice and progress the advancement of the wider team.
- Assist with Property Management Sustainable Operations team tenders for wider client work.
Requirements / Desired Skills
- Education: Bachelor's or Master's degree in Environmental Science, Sustainability, Engineering, Business, or related discipline, or proven substantial experience in a similar senior role.
- Essential Experience: Substantial experience in ESG programme delivery, sustainability strategy implementation, and performance management within the real estate or facilities management sector.
- Proven track record of managing client relationships and delivering against contractual KPIs and service level agreements.
- Strong analytical and data management skills with advanced proficiency in data analysis tools and ESG reporting platforms (e.g. Excel, analytics platforms such as Deepki, GridEdge, MeterXpert).
- Demonstrable expertise in energy, water, waste, and carbon data collection, validation, and reporting.
- Understanding of ISO 14001 and ISO 50001 standards and environmental management systems.
- Strong project management capabilities with the ability to manage multiple workstreams simultaneously.
- Strategic thinker with strong problem-solving skills and attention to detail.
- Self-motivated with the ability to work independently and take ownership of deliverables.
- Strong presentation and written communication skills with the ability to translate complex data into clear, actionable insights for diverse audiences.
- Excellent stakeholder engagement and communication skills, with the ability to influence and build consensus across diverse audiences.
- Desirable Experience/Skills: Experience in managing ESG programmes for commercial properties.
- Knowledge of ESG reporting frameworks and standards (e.g., GRI, TCFD, GRESB, CRREM, CDP).
- Knowledge of environmental compliance, legislation, and risk management frameworks.
- Professional certifications in sustainability, environmental management, or related fields (e.g., IEMA, CEM, LEED AP, BREEAM Assessor).
- Experience in developing business cases and investment proposals for sustainability initiatives.
- Proven ability to identify and implement innovative solutions that deliver measurable ESG improvements.
Location: Hybrid, with regular travel across multiple Hammerson Destinations
Reporting to: Sustainability Director, Sustainable Operations Property Management
Contract type: Full time contract
Location: Remote – London, GBR
Hammerson ESG Client Lead employer: Jones Lang LaSalle Incorporated
At JLL, we pride ourselves on fostering a dynamic and inclusive work environment where innovation thrives. As an employer, we offer our employees the opportunity to engage in meaningful projects that shape the future of real estate while supporting their professional growth through continuous learning and development. With a strong commitment to sustainability and a collaborative culture, our London-based team is dedicated to making a positive impact in the communities we serve.
Contact Details:
Jones Lang LaSalle Incorporated Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Hammerson ESG Client Lead
✨Dive into Environmental Networks
Get involved with sustainability-focused organisations and attend their events. Look for local meetups or conferences in environmental management where you can connect with professionals in the field. This can lead to insider info on job openings at companies like Jones Lang LaSalle Incorporated that might not be advertised widely.
✨Show Your Passion with Projects
Consider undertaking personal or community projects that highlight your dedication to sustainability. Whether it's a local clean-up or a carbon footprint assessment, document your findings and results. This not only boosts your portfolio but also shows potential employers like Jones Lang LaSalle Incorporated that you're proactive and serious about the field.
✨Seek Out Green Job Boards
Don’t just rely on general job boards. Explore specific platforms that focus on sustainability and environmental management roles. Websites like EnvironmentJobs and Sustainable Business can be goldmines for full-time positions at companies like Jones Lang LaSalle Incorporated. Keep an eye out for their aggregation of listings!
✨Let Your Online Presence Shine
Make sure your social media and professional profiles reflect your passion for sustainability. Share articles, engage in discussions, and connect with leaders in the field. Your active presence can make a lasting impression on hiring managers at companies like Jones Lang LaSalle Incorporated when they search for candidates.
We think you need these skills to ace Hammerson ESG Client Lead
Some tips for your application 🫡
Show Off Your Passion for Sustainability:In your cover letter, let your enthusiasm for sustainability shine through. Share any relevant experiences, like projects, volunteer work, or events you've participated in that align with Jones Lang LaSalle Incorporated's values. This position isn't just about meeting qualifications; it's about genuinely caring for the environment and showing us why you're the right fit for Hammerson ESG Client Lead.
Highlight Relevant Qualifications and Experience:Make sure to showcase any specific qualifications, such as degrees in environmental science or certifications in sustainability practices in your CV. We want to see how your academic background and practical experiences align with the job you're applying for, so don’t hold back on anything that demonstrates your expertise in environmental management.
Tailor Your CV to the Role:As we're looking for someone to jump into a full-time role, be specific about previous roles or projects that demonstrate your capabilities in sustainability. Use bullet points to make accomplishments clear, and don’t forget to quantify your achievements wherever possible – it’s all about showing us the impact of your work!
Research Jones Lang LaSalle Incorporated and Reflect It In Your Application:We love candidates who take the time to understand what we're about. Mention specific initiatives or projects that Jones Lang LaSalle Incorporated is known for in your cover letter. This shows us that you’ve done your homework and are genuinely excited about the chance to contribute to our mission in the role of Hammerson ESG Client Lead.
How to prepare for a job interview at Jones Lang LaSalle Incorporated
✨Brush Up on Environmental Legislation
Given that we're diving into sustainability and environmental management, it’s crucial to have a solid understanding of current environmental laws and regulations. Be prepared to discuss how these laws apply to real-world scenarios, as you might face some technical questions about compliance and best practices during your chat with Jones Lang LaSalle Incorporated.
✨Showcase Your Experience with Sustainability Projects
When you're discussing your background, highlight specific sustainability initiatives you've been involved in. Whether it’s a project at university or work experience, sharing measurable outcomes and your role will demonstrate your hands-on skills, which is super important for this full-time role at Jones Lang LaSalle Incorporated.
✨Familiarity with Tools and Software
Make sure you're familiar with any relevant tools or software commonly used in environmental management, like GIS for mapping or data analysis tools. Bring this up in your interview as it shows you’re not only passionate but also prepared to roll up your sleeves and get to work!
✨Connect Your Values with the Company's Mission
Full-time roles are all about team fit, so it’s important to align your personal values with those of Jones Lang LaSalle Incorporated. Be ready to discuss why you're passionate about sustainability and how you can contribute to their mission, as this will really resonate with the interviewers and show that you’re genuinely invested in their goals.
