Role summary: Reporting into the UK Operations Manager, the Assistant Facilities Manager supports the delivery of safe, efficient, and reliable workplace and building operations. This role helps manage day-to-day facilities activity, including maintenance coordination, vendor and service oversight, repairs, workplace support, and operational reporting. The position works across people, systems, place, process, and technology to help ensure a high-quality occupant experience and strong site performance. This is a full time role with the expectation that the successful candidate will be in office Monday to Friday.
Key responsibilities:
- Support day-to-day building operations and facilities service delivery over the two sites in Farnborough and Hammersmith
- Coordinate planned and reactive maintenance activities
- Execute comprehensive work order management using advanced Corrigo CAFM Management systems, ensuring completion rates within SLA parameters
- Help manage repairs, including emergency issues and routine requests
- Monitor service performance, repair backlog, and customer feedback
- Assist with oversight of building services such as HVAC, cleaning and general maintenance
- Support invoice tracking, reporting, and other facilities administration activities
- Help prioritize operational issues and workload using available facilities data and dashboards
- Work with internal teams, site stakeholders, and service providers to maintain service standards
- Ensure coverage of both sites on key working days and special events.
- Comply with the global HSSE standards and procedures.
- Assist in emergency response coordination and business continuity planning.
Candidate profile:
- Experience in facilities, workplace, property, or building operations
- Understanding of maintenance coordination and workplace support services
- Strong organisational and problem-solving skills
- Ability to manage multiple priorities in a fast-paced environment
- Good communication skills and a customer service mindset
- Confidence working across operational processes, systems, and service partners
- Understanding of Health and Safety legislation and ability to support execution of assessments and audits.
Qualifications:
- Relevant experience in facilities management, workplace operations, or a related field
- Familiarity with service coordination, vendor management, and building operations
- Proficiency in reporting and day-to-day operational administration
Minimum of IOSH managing Safety or equivalent
#J-18808-Ljbffr
Assistant Facilities Manager in Ham employer: Jones Lang LaSalle Incorporated
At JLL, we are dedicated to empowering our employees to shape a brighter future in real estate, particularly within our dynamic Affordable Housing team based in London. Our inclusive work culture fosters professional growth through mentorship and collaboration, while offering flexible working arrangements that support a healthy work-life balance. Join us to be part of a successful, innovative company that values your unique contributions and provides opportunities for meaningful career advancement.
Contact Details:
Jones Lang LaSalle Incorporated Recruitment Team
