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- Tasks: Enhance customer experiences and manage daily operations at the shopping centre.
- Company: Global commercial real estate firm focused on exceptional service.
- Benefits: Competitive pay of CAD 18.00 – 18.85 per hour with part-time hours.
- Why this job: Engage with shoppers and support retailers while making a difference.
- Qualifications: High school diploma and a passion for customer service.
- Other info: Great opportunity to develop skills in a vibrant shopping environment.
The predicted salary is between 13 - 16 £ per hour.
A global commercial real estate firm seeks a Guest Services Representative to enhance customer experiences and manage daily operations at the shopping centre. The ideal candidate will provide exceptional service, engage with shoppers, and support retailer relationships.
Qualifications include a high school diploma and a strong desire for customer service. This role offers part-time hours with a competitive compensation range of CAD 18.00 – 18.85 per hour.
Guest Experience Specialist – On-Site Shopping Centre employer: Jones Lang LaSalle Incorporated
Contact Detail:
Jones Lang LaSalle Incorporated Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Guest Experience Specialist – On-Site Shopping Centre
✨Tip Number 1
Get to know the shopping centre before your interview! Familiarise yourself with the stores, services, and any events happening. This shows your genuine interest and helps you engage better during conversations.
✨Tip Number 2
Practice your customer service skills! Think of scenarios where you might need to handle difficult situations or enhance a shopper's experience. Role-playing with a friend can help you feel more confident when it counts.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or at the shopping centre. They can provide insider tips and might even put in a good word for you. Plus, it’s a great way to learn about the company culture!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to connect with us directly.
We think you need these skills to ace Guest Experience Specialist – On-Site Shopping Centre
Some tips for your application 🫡
Show Your Passion for Customer Service: When writing your application, let us see your enthusiasm for providing exceptional service. Share any relevant experiences where you’ve gone above and beyond to help customers, as this will resonate with our focus on enhancing guest experiences.
Tailor Your Application: Make sure to customise your application to highlight how your skills align with the role of a Guest Experience Specialist. Use keywords from the job description to demonstrate that you understand what we’re looking for and how you fit into that picture.
Keep It Clear and Concise: We appreciate straightforward applications! Keep your writing clear and to the point. Avoid fluff and focus on showcasing your qualifications and experiences that are most relevant to the position.
Apply Through Our Website: Don’t forget to submit your application through our website! This ensures it gets to the right people quickly and helps us keep track of all applicants. Plus, it’s super easy to do!
How to prepare for a job interview at Jones Lang LaSalle Incorporated
✨Know the Company Inside Out
Before your interview, take some time to research the global commercial real estate firm. Understand their values, mission, and what sets them apart in the industry. This knowledge will help you tailor your answers and show that you're genuinely interested in being a part of their team.
✨Showcase Your Customer Service Skills
As a Guest Experience Specialist, exceptional customer service is key. Prepare examples from your past experiences where you've gone above and beyond for customers. Be ready to discuss how you handle difficult situations and ensure a positive experience for shoppers.
✨Engage with Role-Playing
Consider practising role-playing scenarios related to the shopping centre environment. This could involve handling a complaint or assisting a shopper with questions. It’ll help you feel more comfortable during the interview and demonstrate your proactive approach to guest services.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask insightful questions about the role and the company culture. This shows your enthusiasm and helps you gauge if it’s the right fit for you. Questions about team dynamics or how success is measured can be particularly effective.
