At a Glance
- Tasks: Manage Planned Preventative Maintenance work orders and support engineering teams.
- Company: Hall & Kay, a leader in fire protection and security solutions.
- Benefits: Competitive salary, 25 days holiday, pension scheme, and life assurance.
- Other info: Dynamic work environment with opportunities for growth and development.
- Why this job: Join a respected company and make a real impact in safety and security.
- Qualifications: Experience in a similar role with strong communication and IT skills.
The predicted salary is between 30000 - 40000 £ per year.
The Hall & Kay way... it’s a people thing. At Hall & Kay, we deliver complex fire protection and security solutions to protect what matters most to our clients. As technical experts our focus is on the lifetime value of a project. Meaning we can design, supply, install, test and maintain all types of sprinkler, gas suppression, fire detection, and integrated security systems. With 140+ year trading experience and a strong project delivery culture, we are proud to have built lasting relationships with some of the UK’s most respected companies in all areas of industry and construction.
Summary of Role You will be responsible for managing the generation and issuance of Planned Preventative Maintenance (PPM) work orders, supporting delivery, and managing asset status and condition in our database. You will be working closely with our Engineering teams to improve report quality, asset data, and completion times.
Location: This role can be offered on a remote basis but with a requirement to travel to our Glasgow office for meetings when required.
What you will be doing
- Planning Service remedial works with direct labour or sub-contractor in line with customer SLA’s.
- Ordering of parts, access equipment, plant & tools.
- Booking-In and issuing of RAMS and Permits, where required.
- Updating customers portals and planners, ensuring completion within strict SLA’s including jeopardy management.
- Raising & processing supplier & subcontractor purchase orders.
- Processing all reactive paperwork from holding pots and moving completed job folders to finance team.
- Liaising efficiently with Customers, Service Engineers and the wider H&K Team.
- Processing of completion paperwork and workflow to finance.
- Producing Monthly performance reports and attending client calls/ supporting meetings.
- Processing all PPM paperwork from holding pots and moving to finance team if required and filling in site folders.
- Actioning all Customer queries and requests in a timely manner, escalating as required.
What we will need from you
- Experience in a similar role ideally within the sprinkler industry but construction/engineering/FM industry experience will also be considered.
- Strong interpersonal skills and communication skills to liaise with customers and stakeholders (essential).
- Experience of raising and processing subcontractor purchase orders (essential).
- Able to effectively manage time, organise and prioritise to meet demands (essential).
- Strong IT skills with experience of using database/portal systems (essential).
What you can expect in return
- Salary competitive and negotiable depending on experience.
- 25 days holiday plus bank holidays and option to buy 5 days.
- Contributory company pension scheme.
- Life Assurance.
- Hours: 36.5 hours per week (Monday to Thursday 8.45 – 16.40, Friday 8.45 – 16:05).
Please note: You may be required to undertake a DBS check as part of your job role at Hall & Kay.
Service Planner in Glasgow employer: Jones Lang LaSalle Incorporated
At Hall & Kay, we pride ourselves on fostering a collaborative and supportive work environment where our employees can thrive. With a strong focus on professional development, we offer numerous growth opportunities and a competitive benefits package, including generous holiday allowances and a contributory pension scheme. Located in Glasgow, our team enjoys the perfect blend of a dynamic workplace culture and the chance to contribute to meaningful projects that protect what matters most to our clients.
Contact Details:
Jones Lang LaSalle Incorporated Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Service Planner in Glasgow
✨Get Involved with Local Fire Services
Join community groups or volunteer with local fire departments to get a foot in the door. It’s a great way to showcase your commitment to fire safety and emergency services while also making valuable connections in the field.
✨Attend Firefighting Job Fairs
Keep an eye out for firefighting job fairs and emergency services recruiting events in your area. These are goldmines for meeting staff from companies like Jones Lang LaSalle Incorporated and other emergency services, giving you a chance to chat and make a lasting impression.
✨Connect with Industry Professionals Online
Utilise platforms like Facebook or LinkedIn to find fire service groups and forums. Engaging in discussions and sharing insights can elevate your profile and help us to learn from those already in the field, potentially leading to job openings.
✨Keep Your Training Up-to-Date
Make sure your qualifications are current! Pursuing additional training, like first aid or specialised firefighting courses, shows your dedication and might just set you apart from the crowd when applying for roles at Jones Lang LaSalle Incorporated.
We think you need these skills to ace Service Planner in Glasgow
Some tips for your application 🫡
Show Your Commitment to Safety:In the fire and emergency services sector, it's crucial to showcase your understanding of safety protocols and emergency response challenges. Mention any relevant training or certifications you've completed, like First Aid or Fire Safety courses, and highlight your commitment to public safety in your cover letter.
Highlight Your Teamwork Skills:This field is all about collaboration! Make sure your CV emphasises your ability to work in a team under pressure. Detail examples of teamwork from previous roles, volunteer work or community involvement. Hiring managers at Jones Lang LaSalle Incorporated will love to see how you thrive in a group dynamic.
Detail Your Relevant Experience:When listing your experience, don't just mention your job titles – dig into your responsibilities and achievements that relate specifically to fire and emergency services. Include any volunteer work, internships, or projects that display your hands-on experience in this field, especially if you're transitioning from another area.
Craft a Strong Motivation Statement:As you're applying for a full-time role, it’s key to articulate why you want to join Jones Lang LaSalle Incorporated specifically. Dive into your motivation for working in fire services, and how this aligns with your career goals. We want to see your passion for contributing to the community and the impact you wish to make!
How to prepare for a job interview at Jones Lang LaSalle Incorporated
✨Know Your Emergency Protocols
Since you're eyeing a role in fire emergency services, brush up on the latest firefighting techniques and protocols. Understanding the fundamentals of fire behaviour, rescue operations, and safety measures will show that you’re not just passionate but also knowledgeable about the field.
✨Demonstrate Problem-Solving Skills
Expect situational questions that test your ability to make quick decisions in high-pressure scenarios. Think of examples from your previous experiences or training where you had to think on your feet—this will really highlight your suitability for the role and show that you can handle real emergencies.
✨Highlight Teamwork and Community Engagement
Fire emergency services rely heavily on teamwork, so come prepared to discuss how you've worked with others in stressful situations. Additionally, showcase any community involvement or outreach you've done—it's a great way to demonstrate your commitment to public safety and your understanding of community dynamics.
✨Be Ready to Discuss Your Training
Make sure you’re ready to talk about any relevant training or certifications you have. Whether it’s emergency response training or a first aid qualification, make it clear how these experiences prepare you for a full-time position in fire emergency services with Jones Lang LaSalle Incorporated. It shows you’re proactive about your professional development!
