At a Glance
- Tasks: Coordinate engineer resources, manage calls, and support administration tasks.
- Company: Join JLL, a leader in real estate services and technology.
- Benefits: Full-time role with opportunities for growth and a supportive team.
- Other info: Embrace a culture of innovation and sustainability at JLL.
- Why this job: Make a real impact in a dynamic environment while developing your career.
- Qualifications: Proficient in Microsoft Office and experience in administration.
The predicted salary is between 30000 - 40000 £ per year.
JLL empowers you to shape a brighter way. Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.
Main Duties and Responsibilities:
- To answer and log incoming calls and requests from internal and external customers
- Coordination of engineer resources and labour in conjunction with other team members and Service Manager
- To order parts and raise purchase orders for subcontractor labour where required
- To initiate first stage internal and customer escalation processes
- Take on projects as and when required and see them through to successful completion
- To prioritise customer contracts / outstanding calls and despatch engineers
- To identify cost saving initiatives
- Where possible - to assist others with tasks that may be outside of the scope of your role
- Ensure that all relevant company and legislative policies and best practices are adhered to and maintained at all times
- Effective and efficient WIP management of all call types from creation through to invoice completion and job closure
- To comply with Integral’s environmental policies and putting forward new ideas for improving environmental efficiencies
- Adhere to H&S procedures with due regard for business constraints and efficiency
- Generating quotes for customers
- Updating, uploading and checking of the clients’ online systems & KPI reports
- Provide holiday cover for other administration roles
- To record and control cylinder rentals
- To provide day to day support to the Administration Supervisor in call management, call handling, and general administration of the service contracts in line with customer and Integral KPI’s
Experience and Qualifications:
- Proficient use of Microsoft Office
- Electronic ERP system usage
- Delivering service to team of mobile engineers
- Raising Purchase Orders & Client Invoices
- Administration operational experience in mobile engineering discipline
- Client liaison for booking in works and requesting order coverage
Location: On-site – Glasgow, GBR
If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements. We’re interested in getting to know you and what you bring to the table!
Account Coordinator in Glasgow employer: Jones Lang LaSalle Incorporated
At JLL, we pride ourselves on fostering a dynamic and inclusive work environment where every employee is empowered to thrive. As an Account Coordinator in Glasgow, you will benefit from comprehensive training and development opportunities, ensuring your career growth while contributing to meaningful projects that shape the future of real estate. Our commitment to sustainability and innovation, combined with a supportive team culture, makes JLL an exceptional employer for those seeking a rewarding career path.
Contact Details:
Jones Lang LaSalle Incorporated Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Account Coordinator in Glasgow
✨Get Involved in Local Property Events
Dive into local property expos and networking events! Real estate thrives on connections, so attending these events helps us meet potential employers and industry leaders, plus it's a chance to show off your enthusiasm for the field.
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Follow and engage with local real estate agents and firms on platforms like Instagram and LinkedIn. Sharing their posts and commenting with your insights can put you on their radar and might even lead to job opportunities at companies like Jones Lang LaSalle Incorporated.
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Got your eye on a specific company like Jones Lang LaSalle Incorporated? Don't hesitate to send a direct message or an email expressing your interest. Personalise your approach, maybe mentioning a recent listing or project of theirs, and it could set you apart from other candidates.
✨Utilise Property Management Platforms
Check out property management platforms and job boards tailored for the real estate sector. They often have exclusive listings, especially for full-time roles. Don't forget to visit Jones Lang LaSalle Incorporated's careers page directly; we love seeing passionate candidates applying through our website!
We think you need these skills to ace Account Coordinator in Glasgow
Some tips for your application 🫡
Show Your Real-Estate Savvy:When crafting your CV and cover letter, make sure to highlight any relevant experience in the real estate sector. If you've done internships, assistant roles, or even relevant coursework, lay it out clearly. We want to see your familiarity with market trends, property management, or any sales experience you've got under your belt!
Quantify Your Achievements:In real estate, numbers speak volumes! When detailing your past roles, use concrete figures to demonstrate your achievements. For example, mention how many properties you sold, the percentage increase in client satisfaction, or any successful negotiations. These metrics can give your application that extra punch it needs!
Tailor Your Documents for the Job:Every application should feel personal. When applying for the Account Coordinator role at Jones Lang LaSalle Incorporated, tweak your CV to focus on aspects that are important to them. If they value client relationships, emphasise your interpersonal skills. We want to see you aligning your experiences with what they're looking for!
Keep It Professional Yet Approachable:While we want you to show off your expertise, don't forget to let your personality shine through in your cover letter. A touch of friendliness can set you apart, especially in real estate where client interaction is key. Show that you're ready not just to work with the property but also with people!
How to prepare for a job interview at Jones Lang LaSalle Incorporated
✨Know Your Market Trends
In real estate, it’s all about staying ahead of the curve. Make sure we brush up on the latest market trends in the area where Jones Lang LaSalle Incorporated operates. Being able to discuss local property values, demand, and upcoming developments will show that we’re not just interested in the job, but genuinely invested in the industry.
✨Prepare for Scenario Questions
Expect some scenario-based questions during the interview. We might get asked how we’d handle different client situations or property evaluations. Preparing our responses for common real estate scenarios not only demonstrates our problem-solving skills but also shows that we can think on our feet in a client-facing role.
✨Showcase Your Connections
In full-time real estate, networking is key! Let’s think about our connections in the industry and what we can bring to Jones Lang LaSalle Incorporated. Whether it’s insights on prospective clients or relationships with local contractors, talking about these experiences can set us apart from other candidates.
✨Demonstrate Technical Savvy
Familiarity with different real estate software tools is a big plus. We should be ready to discuss any platforms we've used, whether it's for property management, CRM, or data analysis. Being comfortable with technology not only makes us more efficient, but also shows that we’re adaptable to the tools used at Jones Lang LaSalle Incorporated.
