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- Tasks: Manage facilities for a leading Life Science client, ensuring high-quality service delivery.
- Company: Join JLL, a global leader in real estate and investment management.
- Benefits: Enjoy a supportive culture, competitive pay, and opportunities for career growth.
- Why this job: Make a real impact in the Life Science industry while developing your skills.
- Qualifications: 8+ years in GMP facilities and strong communication skills required.
- Other info: Dynamic work environment with a focus on teamwork and innovation.
The predicted salary is between 36000 - 60000 ÂŁ per year.
JLL empowers you to shape a brighter way. Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.
We are looking for a Facilities Manager to support our Life Science industry.
About JLL: We’re JLL. We’re a professional services and investment management firm specializing in real estate. We help organizations around the world achieve their ambitions by owning, occupying and investing in real estate. If you’re looking to step up your career, JLL is the perfect professional home. At JLL, you’ll have a chance to innovate with the world’s leading businesses, put that expertise into action on landmark projects, and work on game-changing real estate initiatives. You’ll also make long-lasting professional connections through sharing different perspectives, and you’ll be inspired by the best. We’re focused on opportunity and want to help you make the most of yours. Achieve your ambitions – join us at JLL!
Role Purpose: This position will ensure high quality and consistent delivery of all services delivered across a Laboratory and office site. The role will involve continuous improvement, day-to-day facilities coordination and management of ad-hoc projects for the client’s facilities. As it’s a first generation outsourcing in this new model for this (group of) site(s), it’s crucial that the candidate is able to build relations with the clients, is open and flexible in his/her approach to the client, has good resilience, and has experience as a Service Provider. We are looking for an assertive candidate who can communicate effectively and cross-functionally to understand business needs, problem-solve and deliver facilities solutions that are both high-quality and cost-effective.
Responsibilities:
- Manage the Integrated Facilities Management (IFM) including GMP operations on site for our client in the pharmaceutical industry.
- Establish open and transparent relationships with client Plant Managers, Area and Site FM managers, and business partners such as EHS and Quality leads, to establish trust and credibility in the delivery of JLL’s services.
- Establish a “Safety First” culture on the site and improve safety performance by championing our level of awareness and changing all staff and partner safety behaviours.
- Maintain interface with key client stakeholders, ensuring total contract compliance, accurate and timely reporting, and resolve critical impact tenant relations issues.
- Manage quality compliance (regulatory, client and JLL) for all relevant in-scope systems and processes in JLL scope of works. Liaises with the EHS and Quality teams.
- Deliver against the set KPI’s around down time, costs, maintenance and process compliance, and secure continuous improvements in each of the KPI area’s.
- Is proactive through securing in-depth root cause corrective actions, propose continuous reliability improvements and the implementation of audits.
- Ensure compliance with portfolio wide initiatives and required local laws and regulations that pertain to the operating of facilities entrusted to the Facility Partners to manage on behalf of the client as owner.
- Supervise vendor performance. Have a strong focus ensuring our JLL staff and 3rd party vendor partners meet all EHS, GxP, SLA, KPI, Satisfaction Surveys and Scope of Work (SOP) requirements.
- Understand in detail the contract scope and manage to that delivery while also recognizing opportunities to improve customer experience, outcomes and/or operational savings.
- Prepare, submit and manage facility budgets with the clients’ goals and objectives addressed, track variances and ensure smooth recovery process.
- Responsible for overall team management, staff development and planning. Execute staff succession and growth plans.
- Recognize success of the team and the individual using appropriate recognition and rewards.
- Oversee the appropriate monthly/quarterly/annual reporting appropriate for the client.
- Implement best practice from within and outside of JLL.
Requirements Essential:
- A manufacturing mindset and experience in the manufacturing domain.
- 8+ years of relevant working experience in a GMP facility or similarly regulated industry.
- Knowledge of Quality Management processes in regulated environments.
- Experience as a service provider, in setting up constructive client relations, delivering of facilities contracts and the related P&L.
- A strategic thinker with capability and experience to work with a wide range of stakeholders.
- Hands-on if required; reputation for delivering results.
- Strong communicator, both verbally & written, in English and local language.
- Strong interpersonal skills and problem-solving ability.
Requirements Desirable:
- Experience with the specific client (as supplier or former employee) and/or JLL.
- Degree in Engineering, or a related field, inclusive of excellent working knowledge of buildings services installations.
What you can expect from us: You’ll join an entrepreneurial, inclusive culture. One where we succeed together – across the desk and around the globe. Where like-minded people work naturally together to achieve great things. Our Total Rewards program reflects our commitment to helping you achieve your ambitions in career, recognition, wellbeing, benefits and pay. Join us to develop your strengths and enjoy a fulfilling career full of varied experiences. Keep those ambitions in sights and imagine where JLL can take you...
Location: On-site – Cambridgeshire, GBR
If this job description resonates with you, we encourage you to apply, even if you don’t meet all the requirements. We’re interested in getting to know you and what you bring to the table!
Facilities Manager employer: Jones Lang LaSalle Incorporated
Contact Detail:
Jones Lang LaSalle Incorporated Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Facilities Manager
✨Network Like a Pro
Get out there and connect with people in the industry! Attend events, join online forums, or even reach out to current employees at JLL. Building relationships can open doors that a CV just can't.
✨Show Off Your Skills
When you get the chance to chat with potential employers, don’t hold back! Share specific examples of how you've tackled challenges in facilities management. We want to see your problem-solving skills in action!
✨Be Ready for the Interview
Prepare for common interview questions but also think about how you can demonstrate your understanding of JLL's values and the role. Show us you're not just a fit on paper, but a perfect match for our culture too!
✨Follow Up
After your interview, drop a quick thank-you note to express your appreciation. It’s a simple gesture that shows your enthusiasm for the role and keeps you fresh in their minds. Plus, it’s just good manners!
We think you need these skills to ace Facilities Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Facilities Manager role. Highlight your relevant experience in managing facilities, especially in regulated environments like GMP. We want to see how your skills align with what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role at JLL. Share specific examples of how you've built relationships and delivered results in previous positions.
Showcase Your Communication Skills: As a Facilities Manager, strong communication is key. Make sure your application reflects your ability to communicate effectively, both verbally and in writing. We love candidates who can articulate their thoughts clearly!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re serious about joining our team!
How to prepare for a job interview at Jones Lang LaSalle Incorporated
✨Know Your Stuff
Make sure you understand the ins and outs of facilities management, especially in a GMP environment. Brush up on relevant regulations and quality management processes, as these will likely come up during your interview.
✨Build Rapport
Since this role involves establishing relationships with various stakeholders, practice how you'll connect with different personalities. Think about examples from your past where you've successfully built trust and credibility with clients or team members.
✨Show Your Problem-Solving Skills
Prepare to discuss specific challenges you've faced in previous roles and how you tackled them. Highlight your strategic thinking and hands-on approach, as these are key traits for a Facilities Manager.
✨Emphasise Safety Culture
Given the emphasis on a 'Safety First' culture, be ready to talk about how you've championed safety initiatives in the past. Share any experiences where you improved safety performance or changed behaviours within a team.
