At a Glance
- Tasks: Provide top-notch support for facilities management and ensure client satisfaction.
- Company: Join a leading global real estate services firm with a focus on excellence.
- Benefits: Competitive salary, supportive team environment, and opportunities for professional growth.
- Other info: On-site role in East Midlands with a commitment to high service standards.
- Why this job: Be part of a dynamic team that values customer service and teamwork.
- Qualifications: 3 years' experience in facilities management and strong communication skills.
The predicted salary is between 25000 - 35000 £ per year.
Jones Lang LaSalle Incorporated is looking for a Facilities Helpdesk Administrator to provide dedicated support for the Capital One client. The role emphasizes high service standards in facilities management, requiring at least 3 years' experience in a similar position.
Applicants must possess excellent communication and customer service skills, along with proficiency in various software applications. This on-site role is based in East Midlands, and a commitment to teamwork and customer satisfaction is essential.
Facilities Helpdesk Specialist for Client Services & Admin employer: Jones Lang LaSalle Incorporated
At Jones Lang LaSalle Incorporated, we pride ourselves on fostering a collaborative and dynamic work environment that prioritises employee growth and satisfaction. As a Facilities Helpdesk Specialist in the East Midlands, you will benefit from our commitment to high service standards, receive ongoing training opportunities, and be part of a supportive team dedicated to excellence in client services. Join us to make a meaningful impact while enjoying a rewarding career in facilities management.
Contact Details:
Jones Lang LaSalle Incorporated Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Facilities Helpdesk Specialist for Client Services & Admin
✨Tip Number 1
Network like a pro! Reach out to current or former employees at Jones Lang LaSalle. They can give you the inside scoop on what it’s really like to work there and might even refer you for the role.
✨Tip Number 2
Prepare for the interview by brushing up on your customer service skills. Think of examples from your past experience where you went above and beyond to help a client, as this will show you’re a perfect fit for the Facilities Helpdesk role.
✨Tip Number 3
Show off your tech skills! Familiarise yourself with the software applications mentioned in the job description. Being able to demonstrate your proficiency during the interview can set you apart from other candidates.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace Facilities Helpdesk Specialist for Client Services & Admin
Some tips for your application 🫡
Show Off Your Experience:Make sure to highlight your 3+ years of experience in facilities management. We want to see how your background aligns with the role, so don’t hold back on those relevant skills and achievements!
Communication is Key:Since this role requires excellent communication skills, give us examples of how you've successfully interacted with clients or team members in the past. We love a good story that showcases your customer service prowess!
Tailor Your Application:Take a moment to customise your application for this specific role. Mention how your skills and experiences relate directly to the responsibilities outlined in the job description. It shows us you’re genuinely interested!
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Jones Lang LaSalle Incorporated
✨Know Your Stuff
Make sure you brush up on your facilities management knowledge. Understand the key responsibilities of a Facilities Helpdesk Specialist and be ready to discuss your previous experiences that align with the role. Highlight specific software applications you've used and how they helped improve service standards.
✨Show Off Your Communication Skills
Since this role requires excellent communication, practice articulating your thoughts clearly and confidently. Prepare examples of how you've successfully handled customer inquiries or resolved issues in the past. This will demonstrate your ability to provide top-notch support for the Capital One client.
✨Teamwork Makes the Dream Work
Emphasise your commitment to teamwork during the interview. Be ready to share instances where you collaborated with colleagues to enhance customer satisfaction or streamline processes. This will show that you understand the importance of working together in a facilities management environment.
✨Ask Insightful Questions
Prepare thoughtful questions about the company culture, team dynamics, and expectations for the role. This not only shows your interest in the position but also gives you a chance to assess if the company is the right fit for you. Plus, it demonstrates your proactive approach to understanding the job.
