EMEA Account Sourcing Manager

JLL empowers you to shape a brighter way. Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world-class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

This position is crucial for overseeing strategic sourcing and procurement activities across our client accounts, with a strong focus on Integrated Facilities Management (IFM) services. The ideal candidate will have a deep understanding of the IFM landscape, including its complexities, trends, and best practices.

What this job involves:

• Support with the execution of the sourcing strategy set by the Client Account Sourcing Manager.
• Supporting with the development and implementation of initiatives relating to compliance, savings, consolidation, sustainability and innovation.
• Ensure all JLL sourcing and contracting standards are maintained.
• Support with managing, maintaining and growing both supplier and internal stakeholder relationships.
• Undertaking RfX’s and associated process and evaluation.
• Undertake e-auction/electronic RFP through Bravo (Jaggaer) system.
• Identify and take steps to reduce business risk through the execution of effective sourcing strategies.
• Support JLL regional sourcing programs, as requested by the Client Account Sourcing Management.
• Give input, feedback and assist with the execution on the account.
• Responsible for the administration of the Strategic Sourcing Audit program to ensure compliance with JLL contracting best practices and standards.
• Provide KPI monitoring through JLL systems regionally (supplier performance).
• Savings delivery for assigned projects and respective reporting (Hard savings/cost avoidance/value adds).
• Flow to work (additional purchasing projects) depending on the business need.

Responsibilities:

• Responsible for management and performance of all strategic sourcing and procurement related activities for specific client requirements across all Integrated Facilities Management (IFM) service lines as required.
• Represent JLL S&P in client/account meetings and forums, and ensure adherence to all relevant inputs, materials and communication.
• Lead negotiations and delivery of savings targets relative to account deliverables.
• Responsible for appropriate reporting and tracking of Country/regional savings delivery via relevant (Jaggaer) platform(s).
• Accountable for implementation of S&P Strategic procurement planning, RFP management, bid analysis and recommendations, liaison with client governance teams for Contract management and approvals, risk management, compliance, and reporting.
• To manage account resources to ensure the required scope of services to be procured through discussions with Account Director, Regional/Site Facilities Managers, Operations Team(s) and client contacts are managed appropriately.
• To ensure that all supplier details and files are complete and immediately updated with notified changes and actively monitor and document any changes required to the supplier contracts.
• To manage framework relationships with JLL preferred suppliers with the support of the Category Management Team where required.
• Review performance as outlined in the framework agreements.
• To provide reporting as necessary (performance against KPIs, strategic sourcing activity, supplier performance management, contract management on a monthly/quarterly basis (as agreed with the client account) together with monthly inputs to JLL S&P organisation using the procurement platform (Jaggaer) where appropriate.
• Transformation activities are supported including audits, reports, and actions.
• Developing the supply chain to meet the business and client needs, strengthening capabilities and delivery, as well as identifying opportunities for further partnership growth and B2B.
• Engage with and support training guidance and requirements reference JLL S&P Strategic Sourcing activities.
• Ensure understanding of the tools, systems, regulations, country/regional practices are available.
• Ensure S&P Policies and Procedures on the account relate to the appropriate country operations and practices and that they are reviewed annually and are current.
• Ensure S&P Strategic Sourcing managers develop and implement Sourcing plans for their Country/region.
• Ensure suppliers are qualified and onboarded in line with JLL process (satisfying the compliance and risk management key requirements and appropriate systems are utilised).
• Provision of S&P transition support, including site visits, supplier onboarding suppliers and other activities in the completion of account transitions as required.
• Maintain and manage sustainability and D&I strategy for the account supported by our JLL S&P Sustainability lead.
• Produce S&P QBR reporting and delivery of supplier review meetings, including status, highlights, analytics, savings, project plans, achievements, risks and issues.
• Support any required “Voice of the stakeholder/client/account surveys”, reporting results and actions.

Desired Experience and Technical Skills:

• Solid experience in a senior procurement or sourcing role, preferably within Integrated Facilities Management, Manufacturing, Infrastructure, or Estate Management.
• Deep understanding of Integrated Facilities Management services and supplier environment.
• Strong leadership skills, including strategic thinking, people management, and project management.
• Excellent communication and interpersonal skills, with proven ability in negotiation, influencing, and team collaboration.
• Advanced analytical, financial, and commercial acumen, with strong problem-solving abilities.
• Proficiency in sourcing procedures and protocols, particularly for services contracts, including experience with e-auctions.
• Demonstrated experience in developing and managing strategic relationships with multi-national suppliers across the EMEA region.
• Fluency in English (both written and verbal), with additional Western European language skills preferred.
• Excellent organizational and administrative skills, with a strong commitment to task completion and customer service.
• Proficient in Microsoft Office tools, especially Outlook, Word, and Excel.
• Business management or related degree; MCIPS or country equivalent certification preferred.
• Experience in managing finances and resources within a procurement context.
• Proven track record in delivering cost savings and value-added solutions.
• Familiarity with procurement platforms and e-sourcing tools.
• Demonstrated ability to drive innovation and sustainability initiatives in sourcing strategies.

What do we offer:

• Competitive base salary.
• Private Medical Insurance.
• Flexible work arrangements (hybrid work option).
• Enhanced pension scheme.
• Ranked #13 in the UK Best Employers index by the Financial Times.
• Electric Car Scheme.
• Great opportunities for long-term career progression.

Location: On-site – London, GBR.

If this job description resonates with you, we encourage you to apply, even if you don’t meet all the requirements. We’re interested in getting to know you and what you bring to the table!