On-Site Facilities Lead: Customer Experience & Ops in Edinburgh
On-Site Facilities Lead: Customer Experience & Ops

On-Site Facilities Lead: Customer Experience & Ops in Edinburgh

Edinburgh Full-Time 30000 - 42000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Oversee facilities management and ensure top-notch customer satisfaction.
  • Company: Leading real estate services firm in Edinburgh with a focus on excellence.
  • Benefits: Competitive salary, dynamic work environment, and opportunities for growth.
  • Why this job: Make a significant impact while enhancing customer experiences in a vibrant setting.
  • Qualifications: Strong background in facilities maintenance and excellent communication skills.
  • Other info: Work independently in a fast-paced environment with a supportive team.

The predicted salary is between 30000 - 42000 £ per year.

A leading real estate services firm in Edinburgh is seeking a Workplace Liaison to oversee facilities management and ensure high customer satisfaction. The role involves managing service delivery for various facilities while promoting compliance and supporting the Contract Delivery Manager.

The ideal candidate will have a strong background in facilities maintenance, excellent communication skills, and the ability to work independently in a dynamic environment. This position is on-site in Edinburgh, offering an opportunity to make a significant impact.

On-Site Facilities Lead: Customer Experience & Ops in Edinburgh employer: Jones Lang LaSalle Incorporated

As a leading real estate services firm in Edinburgh, we pride ourselves on fostering a collaborative and inclusive work culture that prioritises employee growth and development. Our team enjoys competitive benefits, a supportive environment, and the chance to make a meaningful impact in facilities management, all while working in the vibrant city of Edinburgh.
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Contact Detail:

Jones Lang LaSalle Incorporated Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land On-Site Facilities Lead: Customer Experience & Ops in Edinburgh

✨Tip Number 1

Network like a pro! Reach out to people in the real estate and facilities management sectors. Attend local events or join online forums to connect with industry professionals who can give you insights or even refer you to opportunities.

✨Tip Number 2

Show off your skills! When you get the chance to meet potential employers, be ready to discuss your experience in facilities maintenance and customer satisfaction. Use specific examples to demonstrate how you've made an impact in previous roles.

✨Tip Number 3

Prepare for interviews by researching the company and its culture. Understand their values and how they align with your own. This will help you tailor your responses and show that you're genuinely interested in being part of their team.

✨Tip Number 4

Don’t forget to apply through our website! We’ve got loads of resources to help you land that job, and applying directly can sometimes give you an edge over other candidates. Plus, it shows you’re proactive and keen!

We think you need these skills to ace On-Site Facilities Lead: Customer Experience & Ops in Edinburgh

Facilities Management
Customer Satisfaction
Service Delivery Management
Compliance Promotion
Communication Skills
Independent Working
Dynamic Environment Adaptability
Problem-Solving Skills

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights your experience in facilities management and customer service. We want to see how your skills align with the role of Workplace Liaison, so don’t be shy about showcasing relevant achievements!

Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about this role and how your background makes you the perfect fit. We love seeing personality, so let your enthusiasm for the position come through.

Showcase Communication Skills: Since excellent communication is key for this role, make sure your application reflects that. Use clear, concise language and structure your documents well. We appreciate a well-organised application that’s easy to read!

Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just follow the prompts and you’ll be all set!

How to prepare for a job interview at Jones Lang LaSalle Incorporated

✨Know Your Facilities Management Basics

Brush up on your knowledge of facilities management principles. Be ready to discuss how you’ve handled service delivery in the past and any compliance issues you've navigated. This shows you’re not just familiar with the role but also passionate about it.

✨Showcase Your Communication Skills

Since this role involves liaising with various stakeholders, practice articulating your thoughts clearly. Prepare examples of how you’ve effectively communicated in previous roles, especially in challenging situations. This will demonstrate your ability to maintain high customer satisfaction.

✨Demonstrate Your Problem-Solving Abilities

Think of specific instances where you’ve had to solve problems independently. Whether it was a maintenance issue or a customer complaint, be ready to explain your thought process and the outcome. This will highlight your capability to thrive in a dynamic environment.

✨Research the Company Culture

Familiarise yourself with the company’s values and culture. During the interview, relate your personal values to theirs and express how you can contribute to their mission. This connection can set you apart from other candidates and show that you’re a great fit for the team.

On-Site Facilities Lead: Customer Experience & Ops in Edinburgh
Jones Lang LaSalle Incorporated
Location: Edinburgh

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