Director, Consulting

JLL empowers you to shape a brighter way. Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

About JLL: We are in business to create and deliver real value for clients, shareholders and our own people in a complex world that is constantly changing. JLL is a financial and professional services firm specializing in real estate services and investment management. We have more than 58,000 people in more than 1,000 locations in 70 countries serving the local, regional and global real estate needs of those clients, growing our company in the process. In response to changing client expectations and market conditions, we assemble teams of experts who deliver integrated services built on market insight and foresight, sound research and relevant market knowledge. We attract, develop and reward the best, and most diverse, people in our industry, challenging them to develop enduring client relationships built on quality service, collaboration and trust.

Role Summary: To lead and deliver on consulting projects and capabilities across a range of products and sectors, but all focused on real estate consulting advice in its broadest form. In addition, to support in the UK Consulting practice management activities and initiatives across UK and EMEA (where required). This will involve at a project level, navigating between client’s long-term strategic choices and short-term marketplace dynamics and translating vision into realistic business strategies. Using data from diverse sources to solve complex problems, whilst using experience and industry know-how to make connections across the data and bring insights. You will be required to propose ideas and concepts which advance the organization, and resulting in new solutions, whilst also fostering an environment where diverse and inclusive thinking is embraced within the project team. In most projects, Senior stakeholder engagement, strategy development and report/recommendation will form part of your role to enhance the quality of advice to our client’s business. The successful candidate will be expected to provide innovative solutions to a broad range of clients and will ideally have deep expertise in one or two of the following practice areas:

• Portfolio Strategy
• Target Operating Model
• Business and location advisory
• FM Strategy
• Change Strategy
• Transformation
• Workplace and People Strategy
• AI Adoption

Our consultants work with clients to develop and execute strategies that transform owned and leased real estate into a source of value, not just a cost. Whether an organization is expanding or contracting, our advice will always focus on enhancing productivity and employee engagement in measurable ways.

Key Responsibilities and Deliverables:

• Lead and deliver consulting advice and projects.
• Manage multiple high priority projects across geographies, both European wide, and globally (where required) – managing delivery teams to ensure best practice and full compliance with client’s internal procedures.
• Work with JLL and client contacts to collect data and help make recommendations.
• Undertake analysis to generate business case reports including financial analysis – both qualitative and quantitative assessment.
• Annual revenue target of £750k-1m is achieved per annum.
• Ensuring a chargeability target of no less than 60% is achieved.

Business Development:

• Lead Business Development activities through client engagement, relationship building and proposal writing.
• Own and deliver projects in a manner that generates repeat effort or downstream opportunities.
• Leverage the spectrum of services provided by the broader JLL occupier team and business streams.

Practice/People Management:

• Excellent team building skills and people management expertise either as line manager or managing project resources.
• Able to delegate resources efficiently to get things done, accurately scope out at length and difficulty of tasks and measure performance against goals.
• Highly diplomatic with gravitas and an ability to relate well to professionals at all levels internally and externally.
• High energy to set direction and help the team pursue goals with drive and high personal impact.
• Support management and growth of the consulting practice and team members development; through career development coaching, managing threats to team members performance and ensuring working life aligns with personal priorities.
• Support management and growth of the consulting practice and commercial performance; through taking responsibility for the financial management of projects, resourcing requirements, recognizing business opportunities, putting together bids to win new business, negotiating, and agreeing contracts, strategically expanding, preserving or improving consulting team procedures, standards or practices.

Key Requirements:

• Undergraduate (or equivalent) degree.
• Extensive experience in Corporate Real Estate, Workplace or Corporate Environment perhaps with a Management Consultancy or niche practice.
• MRICS, or other specialist qualifications e.g LEEAD qualified.
• Strong abilities with Microsoft Office (Excel, Word, PPT).
• Excellent written and presentation communication skills, client facing.
• Financial analysis and modelling expertise.
• Analytical and strategic mind - able to assess options.
• Innovation - think outside the box to come up with bright ideas to help solve client’s problems.
• Business case development experience.
• Astute commercial acumen.
• Strong project management skills, able to work to deadlines and under key milestones set by client.
• Experience leading and driving fully integrated, seamless project delivery.
• Experience managing the necessary resources to meet project requirements.

Competencies:

• Demonstrates accurate comprehension in new situations with a grasp of essential details quickly.
• Reliably produces work which requires little or no modification.
• Strong organisational skills and the ability to programme manage various projects at the same time.
• Ability to take a task and run with it - knowing when to ask questions and raise issues at the appropriate time plus involve others.
• Balances conflicting priorities and sets an example of the efficient use of own and other's time.
• Knows how to handle clients and win their trust.
• Modifies and adapts responses to meet the needs of a particular client.
• Proactive, rather than reactive.
• Self-starter and resource investigator.
• Seeks out and understands the needs, perspectives and motivations of our clients.
• Creates win-win solutions.
• Possesses appropriate expertise to perform job.
• Seeks opportunities to increase knowledge and skills.
• Understands and aligns work with JLL’s values and mission.

Demonstrates inclusive leadership behaviours and/or advocacy for Diversity, Inclusion and Belonging.

Location: On-site – London, GBR

If this job description resonates with you, we encourage you to apply, even if you don’t meet all the requirements. We’re interested in getting to know you and what you bring to the table!