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- Tasks: Be the friendly face of our corporate office, welcoming visitors and managing front-of-house operations.
- Company: Join JLL, a leader in real estate services, committed to innovation and inclusivity.
- Benefits: Flexible part-time hours, supportive team environment, and opportunities for personal growth.
- Why this job: Make a positive impact by creating great experiences for clients and staff every day.
- Qualifications: Strong customer service skills, attention to detail, and a passion for helping others.
- Other info: Dynamic workplace with a focus on teamwork and career development.
The predicted salary is between 10 - 13 £ per hour.
Remote type: On-site
Location: Derby, GBR
Time type: Part time
Posted on: Today
Job requisition id: REQ482779
Role Purpose
A highly self-motivated and passionate team player with great attention to detail. The key focus for this role will be to create a single and visual point of contact for client visitors and employees and to act as the primary interface between the internal operations of stakeholders and its clients. Providing services to the highest possible standards as well as representing the client and JLL values in appearance, presentation and manners. You will take ownership and manage the front of house experience; help orient and settle new and visiting staff and support the facilities management team in providing a great workplace experience and provide the necessary support for business-related events and community-based initiatives. In this role, you will bring your people-focused skills including strong stakeholder management and relationship building, continuous engagement and communications as well as your ability to proactively support the needs of our staff, clients and business partners. Your ability to proactively resolve queries and issues will be the cornerstone to your success in this role.
What this job involves
- Customer Service:
- Greet, assist and direct candidates/new hires/visitors and the public to the appropriate staff member
- Receive, direct and relay telephone, email and other queries
- Administration of parking spaces for visitors, employees (where applicable)
- Arrange taxis for client staff and visitors as requested
- Book onsite meeting rooms and hospitality as per client requests and according to site procedures
- Liaise with site managing agent and site security.
- Demonstrate permanent high level of security awareness, knowledge of emergency evacuation procedures, procedures for visits from local authorities as well as general Health & Safety
- Issuing of ID and access badges for new hires/vendors/visitors and maintaining record of same.
- Monitor and maintain office and badge consumables in line within agreed stock levels.
- Maintain the security sign-in book
- Carry out site induction for new starters, act as the first line of support for any concerns raised
- Understand & actively support JLL’s Quality Management program
- Conduct daily meeting room and office checks as required by Workplace Manager
- Prepare & serve hot beverages, layout & clear away catering as required
- Manage all the requests on the Facilities helpdesk and liaise with service providers
- Handle/Assist with incoming and outgoing mail enquiries according to the existing procedures
- Assist in coordinating the repair and maintenance of office equipment and in the ordering in of office supplies.
- Keep accurate and update records of seating plan
- Ensure accurate and detailed hand over is planned & passed on (for tasks for within responsibility), if absent from the business.
Person Specification
- You are passionate about people, providing them with great experiences. A natural "people person" with exceptional Customer Service skills
- Has strong relationship building skills to be able to get to know, understand and respond to the needs of our staff and customers
- High attention to detail
- Flexible and proactive
- Ability to react quickly and decisively when faced with a problem or issue
- Team player, experienced in working within a Front of House or Reception environment ideally gained within a corporate or hotel environment
- Able to work off their own initiative and with minimal direction
- Strong team player with a commitment to support their colleagues
- Exceptionally organised and skilled in multi-tasking
- Computer Literate – good understanding and working knowledge of office software.
- Communication – good level written, oral communications skills. An influential communicator, with the ability to deliver clear and concise messages and identify mutually agreeable solutions.
- Proven track record of achievement
- An ability to understand problems, its impact and provide resolutions in a timely manner
- Feel empowered to act and resolve issues quickly and thoughtfully
- Excellent time management and organisational skills
- Ability to work under pressure and to tight deadlines
At JLL, we believe the most effective teams are built when everyone is empowered to thrive. We support each other's wellbeing and champion inclusivity and belonging across teams, reflecting the diversity of the UK. If you're ready to take the more inspiring, innovative, and optimistic path on your journey toward success as a Corporate Receptionist we invite you to join our team and make a lasting impact.
Corporate Receptionist (Part Time) employer: Jones Lang LaSalle Incorporated
Contact Detail:
Jones Lang LaSalle Incorporated Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Corporate Receptionist (Part Time)
✨Tip Number 1
Get to know the company culture! Before your interview, do a bit of research on JLL and their values. This will help you connect with the team and show that you're genuinely interested in being part of their mission.
✨Tip Number 2
Practice your people skills! As a Corporate Receptionist, you'll be the face of the company. Role-play common scenarios with a friend to boost your confidence in greeting visitors and handling queries.
✨Tip Number 3
Dress to impress! First impressions matter, especially in a front-of-house role. Make sure your outfit reflects professionalism and aligns with the company's image.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Corporate Receptionist (Part Time)
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Corporate Receptionist role. Highlight your customer service skills and any relevant experience in a front-of-house environment. We want to see how you can bring your unique flair to our team!
Show Off Your People Skills: Since this role is all about creating great experiences for visitors and staff, don’t hold back on showcasing your people skills. Share examples of how you've built relationships and resolved issues in previous roles. We love a good story!
Be Clear and Concise: When writing your application, keep it clear and to the point. Use straightforward language and avoid jargon. We appreciate a well-structured application that makes it easy for us to see why you’re a great fit for the role.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just follow the prompts and let us know why you’d be a fantastic addition to our team!
How to prepare for a job interview at Jones Lang LaSalle Incorporated
✨Know the Company Inside Out
Before your interview, take some time to research JLL and their values. Understand their commitment to customer service and how they shape the future of real estate. This will help you align your answers with their mission and show that you're genuinely interested in being part of their team.
✨Showcase Your People Skills
As a Corporate Receptionist, you'll be the first point of contact for visitors. Prepare examples of how you've successfully managed relationships and provided excellent customer service in previous roles. Highlight your ability to handle queries and resolve issues promptly, as this is crucial for the role.
✨Demonstrate Attention to Detail
In this position, attention to detail is key. Be ready to discuss how you've maintained high standards in your previous jobs, whether it's managing office supplies or ensuring a smooth front-of-house experience. Bring up specific instances where your meticulous nature made a difference.
✨Prepare for Scenario Questions
Expect questions that assess your problem-solving skills and ability to work under pressure. Think of scenarios where you've had to react quickly to unexpected situations. Practising these responses will help you feel more confident and articulate during the interview.
