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- Tasks: Create and deliver engaging community programmes for occupiers and local stakeholders.
- Company: Join JLL, a leader in real estate shaping a brighter future.
- Benefits: Competitive salary, career growth, and a vibrant work environment.
- Why this job: Make a real impact in the Life Sciences sector at a top UK location.
- Qualifications: Strong communication skills and experience in community engagement.
- Other info: Dynamic role with opportunities to connect and innovate in a thriving community.
The predicted salary is between 42000 - 84000 £ per year.
JLL empowers you to shape a brighter way. Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong.
We are recruiting a Community and Stakeholder Relationships Manager to join our team across a Life Science portfolio and predominantly based at two Science Parks in Cambridge. The individual will be the driving force in the creation and delivery of a new, bespoke community and customer experience & engagement programme for the occupiers, and local stakeholders.
This is an exciting and unique opportunity to work with a key player in the UK commercial property market, at the heart of the UK's science, technology and innovation cluster of Cambridge, as part of the strategically important Life Sciences sector.
Objective of Role
The purpose of the Community and Stakeholder Relationships Manager (CSRM) is to play a key role in the creation and delivery of a bespoke community and customer experience & engagement programme for the occupiers, and local stakeholders at Cambridge Research Park (CRP) and Vision Park (VP). The aim is to achieve greater occupier satisfaction and establish CRP and VP as the top Life Science, Tech and Innovation workplace within the Golden Triangle. The role will manage and promote exceptional amenity and wellness initiatives for the Park's occupiers.
Main Duties and Responsibilities
- Working with Property Manager and RLAM Asset Manager, act as the lead contact and co-ordinator for communication and events, working closely with the CX team and the onsite and external Food & Beverage teams.
- Establishing regular meetings with the main occupier representatives to develop strong working relationships and support ongoing communications on operations and events.
- Working closely with the CX team and the AM to create and oversee an engaging and vibrant community/place making strategy targeted at connecting the customers within CRP.
- Assist with implementing the use of technology to manage efficiencies and support in the delivery of the community strategy, including associated apps.
- Maintain confidentiality of all information.
Community & Stakeholder Relationships Manager employer: Jones Lang LaSalle Incorporated
Contact Detail:
Jones Lang LaSalle Incorporated Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Community & Stakeholder Relationships Manager
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend events, join online forums, and don’t be shy to reach out on LinkedIn. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Show your passion! When you get that interview, let your enthusiasm for the role and the company shine through. Talk about why you’re excited about the community and stakeholder relationships aspect, and how you can contribute to their mission.
✨Tip Number 3
Prepare for those tricky questions! Research common interview questions for community management roles and practice your answers. Think about specific examples from your past experiences that highlight your skills and achievements.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It’s a great way to keep your name fresh in their minds and show that you’re genuinely interested in the position.
We think you need these skills to ace Community & Stakeholder Relationships Manager
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for the role shine through! We want to see how excited you are about community engagement and the life sciences sector. Share your experiences that relate to the job and why you think you’d be a great fit.
Tailor Your CV: Make sure your CV is tailored specifically for this role. Highlight relevant experience in community management or stakeholder relationships. We love seeing how your unique background can contribute to our mission at JLL!
Be Clear and Concise: Keep your application clear and to the point. Use bullet points where possible to make it easy for us to read. We appreciate straightforward communication, so don’t be afraid to show us what you can do in a succinct manner.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about JLL and our values.
How to prepare for a job interview at Jones Lang LaSalle Incorporated
✨Know Your Community
Before the interview, dive deep into understanding the local community and stakeholders relevant to the role. Familiarise yourself with the key players in the Life Sciences sector in Cambridge, as well as the specific needs and interests of the occupiers at CRP and VP. This knowledge will help you demonstrate your commitment to fostering strong relationships.
✨Showcase Your Engagement Skills
Prepare examples that highlight your experience in creating and delivering community engagement programmes. Think about past initiatives you've led or contributed to, especially those that improved customer satisfaction or stakeholder relationships. Be ready to discuss how you can apply these skills to enhance the community experience at JLL.
✨Emphasise Collaboration
This role requires working closely with various teams, including the CX team and property managers. Be prepared to discuss how you’ve successfully collaborated with different departments in previous roles. Highlight your ability to build rapport and work towards common goals, which is crucial for the success of community initiatives.
✨Ask Insightful Questions
At the end of the interview, don’t shy away from asking questions that show your interest in the role and the company. Inquire about the current community engagement strategies at CRP and VP, or ask how success is measured in this position. This not only shows your enthusiasm but also helps you gauge if the role aligns with your career aspirations.
