L&D Lead, UK in City of Westminster

As a key member of the L&D team, you will lead the local implementation, facilitation, and embedment of Learning and Development activities and programs across the UK. You will work closely with the L&D Partner, Country HR Partners, and other L&D Managers/Leads of J10 countries. The ideal candidate will have a track record of working with senior stakeholders, confidently assessing needs, and influencing decision-making in alignment with the global Learning & Development Center of Expertise (CoE) strategy. You will have proven experience facilitating in-person and virtual training sessions and workshops at all levels, including senior leadership.

Key Accountabilities

• Conduct learning needs analyses with stakeholders to inform local priorities in the country roadmap.
• Lead the delivery and adoption of learning products within the UK, confidently facilitating in-person and virtual workshops for all employee levels, including senior leadership.
• Influence and align stakeholders to leverage global L&D products and business line L&D programs within the country.
• Manage programs and projects within the UK to completion, including impact assessment.
• Manage the UK apprenticeship levy for existing employees, launching program cohorts on a yearly basis.
• Lead the deployment of local regulatory training campaigns on a yearly basis.
• Actively participate in local audit processes as needed.
• Work with the business to engage, excite, and motivate learners to embed new skills into their work.
• Draw on data-based insights and convey effective stories about the impact of L&D in the UK, including preparing quarterly business reviews and other presentations.
• Use digital learning systems to track, monitor, and drive usage—including regulatory or compilatory metrics needed within the UK.
• Serve as an L&D expert, sharing best practices and utilizing available content, resources, and technology to support business needs.
• Actively engage with L&D leads in other countries, L&D business line partners, and L&D product leads to deliver key solutions in a timely manner and identify scaling opportunities.

Required Skills and Experience

• 7+ years of consulting with stakeholders on learning and development needs and facilitating leadership and personal development programs, using contemporary content and approaches.
• Expertise in stakeholder management and relationship building in a matrix environment.
• Outstanding emotionally intelligent communicator who can engage and inspire audiences.
• Proven program management skills with the ability to handle multiple projects, prioritize effectively, and meet deadlines.
• Self‑directed professional who thrives both independently and in team settings.
• Resourceful problem solver with a solution‑oriented approach.
• Best‑in‑class facilitation skills and the ability to navigate difficult conversations in a classroom; equally strong virtual facilitation skills with experience using Teams, Webex, or other technology.
• Strong understanding of manager effectiveness, leadership development, change leadership, adult learning theory, and team effectiveness.
• Knowledge and experience leveraging the UK Apprenticeship Levy.

Preferred

• Experience using and applying assessments in a learning environment, particularly 360 feedback, Gallup Strengths, and Herrmann Brain Dominance (HBDI).
• Knowledge of basic talent management practices and the talent life cycle.

Location: On‑site – London, GB

Equal Opportunity Employer: Jones Lang LaSalle (JLL) is an Equal Opportunity Employer and is committed to providing reasonable accommodations for individuals with disabilities.