Jones Lang LaSalle Incorporated in the United Kingdom seeks a capable operations leader to drive the Customer Experience Centre (CEC) for the HSBC JLL account. You will oversee scheduling, escalation management, and cross-team communications across a large field service footprint, ensuring client issues are resolved promptly and in line with JLL standards.
The role requires strong organisational ability, leadership of a small team, and advanced IT/reporting skills.
CEC Operations Manager: Service Delivery & Escalations in City of London employer: Jones Lang LaSalle Incorporated
At JLL, we are dedicated to empowering our employees to shape a brighter future in real estate, particularly within our dynamic Affordable Housing team based in London. Our inclusive work culture fosters professional growth through mentorship and collaboration, while offering flexible working arrangements that support a healthy work-life balance. Join us to be part of a successful, innovative company that values your unique contributions and provides opportunities for meaningful career advancement.
Contact Details:
Jones Lang LaSalle Incorporated Recruitment Team
