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For Companies At a Glance
- Tasks: Lead platform delivery, ensuring smooth onboarding and implementation for clients.
- Company: Join JLL, a global leader in real estate and investment management.
- Benefits: Competitive salary, career growth, and a supportive work environment.
- Why this job: Make a real impact by shaping the future of real estate with innovative solutions.
- Qualifications: 5+ years in project management, strong communication, and problem-solving skills.
- Other info: Dynamic team culture with opportunities to thrive and grow your career.
The predicted salary is between 36000 - 60000 £ per year.
JLL empowers you to shape a brighter way. Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.
About the Role
You will lead the end-to-end delivery of our platform to customers, serving as the primary point of contact during onboarding and implementation. This customer-facing role requires you to guide clients through their journey while coordinating internal teams—customer success, engineering, data, and design—to ensure successful, timely delivery. Reporting to the Head of Product & Delivery, you will balance customer needs with internal execution, turning complex implementations into smooth experiences.
Key Responsibilities
- Own the customer onboarding experience, serving as the external face of delivery and building strong client relationships from kickoff through go-live.
- Translate customer requirements into actionable plans for engineering and design teams.
- Develop and manage project plans that align cross-functional efforts and keep implementations on track.
- Identify risks early and drive solutions before they impact timelines or customer satisfaction.
- Proactively unblock stalled initiatives by finding creative solutions, escalating when needed, and rallying the right people to keep momentum.
- Coordinate technical delivery including customizations and data integrations.
- Establish delivery KPIs and continuously improve processes.
- Lead status meetings and report progress to senior leadership.
Requirements
- Based in Bristol, UK; flexibility for US hours when needed.
- 5+ years project management experience, preferably in SaaS.
- Strong customer-facing skills with proven ability to manage external stakeholders and communicate technical concepts clearly.
- Track record managing complex, cross-functional projects.
- Proactive problem-solver who takes ownership, doesn’t wait for issues to escalate, and finds creative ways around obstacles.
- Ability to manage multiple concurrent projects and priorities, adapting quickly to shifting resource constraints and team availability.
- Understanding of software development lifecycles and data engineering.
- Proficiency in Agile/Scrum methodologies and Jira.
- Ability to lead through influence across diverse teams.
Big Plus
- Experience in commercial real estate (CRE) or property management.
- Background in accounting or financial systems.
If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements. We’re interested in getting to know you and what you bring to the table!
Project Manager, Platform Delivery in Bristol employer: Jones Lang LaSalle Incorporated
Contact Detail:
Jones Lang LaSalle Incorporated Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Project Manager, Platform Delivery in Bristol
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, attend local meetups, or join online forums. The more people you know, the better your chances of landing that Project Manager gig.
✨Tip Number 2
Prepare for interviews by practising common questions and scenarios related to project management. Think about how you can showcase your experience with SaaS and customer-facing roles to really impress the interviewers.
✨Tip Number 3
Don’t just wait for job postings—be proactive! Research companies you admire and reach out directly. Express your interest in their projects and how you can contribute as a Project Manager.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in being part of our team at JLL.
We think you need these skills to ace Project Manager, Platform Delivery in Bristol
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Project Manager role. Highlight your experience in project management, especially in SaaS, and showcase any relevant skills that align with the job description.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Mention specific experiences that demonstrate your ability to manage complex projects and build strong client relationships.
Showcase Your Problem-Solving Skills: In your application, don’t forget to highlight your proactive problem-solving abilities. Share examples of how you've tackled challenges in past projects, as this is key for the role.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of your application and ensures you’re considered for the role. Plus, we love seeing applications come directly from our site!
How to prepare for a job interview at Jones Lang LaSalle Incorporated
✨Know Your Project Management Inside Out
Make sure you brush up on your project management skills, especially in SaaS environments. Be ready to discuss your experience with Agile/Scrum methodologies and how you've successfully managed complex projects in the past.
✨Showcase Your Customer-Facing Skills
Since this role is all about client relationships, prepare examples that highlight your ability to communicate effectively with external stakeholders. Think of times when you turned a challenging situation into a positive outcome for the client.
✨Be Ready to Discuss Problem-Solving
Expect questions about how you've tackled obstacles in previous projects. Have specific examples ready where you identified risks early and implemented creative solutions to keep things on track.
✨Understand the Technical Side
Familiarise yourself with the technical aspects of platform delivery, including data integrations and customisations. Being able to translate technical concepts into layman's terms will impress your interviewers and show your versatility.
