At a Glance
- Tasks: Coordinate facilities services and ensure a smooth workplace experience for all users.
- Company: Join JLL, a leader in real estate shaping a better world.
- Benefits: Full-time role with opportunities for growth and a supportive team environment.
- Other info: Dynamic role with regular site visits and a chance to make a real impact.
- Why this job: Be the go-to person for creating a positive workplace atmosphere.
- Qualifications: Strong communication skills and a proactive service mindset.
The predicted salary is between 30000 - 40000 £ per year.
Remote type: On-site
Locations: Bristol, GBR
Time type: Full time
Posted on: Opublikowano dzisiaj
Job requisition id: REQ509689
JLL empowers you to shape a brighter way. Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.
Job Overview
To deliver exceptional workplace experience, coordinate facilities services and ensure the smooth operation of day-to-day hard and soft FM activities. This role acts as the first point of contact for building users providing proactive, service-focused support and supporting compliance, comfort, and operational efficiency across the site. The Workplace Experience Coordinator plays a key role in maintaining high standards in workplace services, supporting audits and safety, fostering strong supplier and stakeholder relationships, and contributing to a positive, safe and well-maintained environment for all occupants.
What This Job Involves
- Support the Workplace Experience Manager (WEM) in overseeing day-to-day delivery of FM services as required for your locations, ensuring service levels are consistently met and proactively raising any issues.
- Support the WEM with gaining information required for quotes and other activities (e.g. capex planning), as required.
- Ensure Planned Preventative Maintenance (PPM) activities are carried out onsite for all locations in accordance with schedules and escalate any issues to WEM.
- Manage subcontractors onsite in all locations in accordance with the Contractor Management Procedure.
- Raise and track reactive maintenance tasks through the Helpdesk system, following up to ensure timely resolution.
- Coordinate car park and meeting room bookings, setups, hospitality, AV support.
- Complete meeting room set ups, arranging rooms as per the specification for each meeting, including operating a partition wall as needed.
- Support with on-site audits and the closure of audit actions.
- Maintain and regularly update site folders and compliance documentation.
- Ensure any risks identified related to the locations are raised to the WEM and captured on the risk register.
- Manage mail and deliveries as required.
- Manage stationary and catering orders and handle deliveries on arrival.
- Build positive relationships with service providers and local client teams.
- Act as local QSHE Champion for the locations. Ensure all accidents, incidents and hazard observations are reported and noticeboards are kept up to date with relevant information.
- Coordinate communications to building users relating to FM activities and updates.
- Be the visible and approachable “go-to” for all things workplace; embody a concierge-level service mindset.
- Conduct regular site visits to Cardiff.
- Act on customer feedback about the workplace and services.
- Conduct daily walkthroughs of the space to proactively identify issues or improvements.
- Manage visitors and support with site inductions as required.
- Conduct or support QSHE inspections as required, including Monthly Workplace Inspections.
- Act as a Fire Warden and First Aider for the location (training will be provided).
- Represent the Facilities & Workplace team in a professional, service-oriented manner.
- Maintain internal plants and coordinate with service providers to ensure healthy workplace greenery.
- Provide cover for receptions as required to ensure continuity of service.
- Attend and contribute to Tenants meetings ensuring minutes are captured and distributed in accordance with process, as required.
These duties are intended to provide an overview of the role, and you may be assigned other duties, as reasonably required.
Facilities Coordinator in Bristol employer: Jones Lang LaSalle Incorporated
At JLL, we pride ourselves on fostering a dynamic and inclusive work environment where every employee is empowered to thrive. As a Facilities Coordinator in Bristol, you will benefit from a supportive culture that prioritises professional growth, offers comprehensive training, and encourages collaboration across teams. With a focus on delivering exceptional workplace experiences, you'll play a vital role in shaping a positive and efficient environment for all, making JLL an excellent employer for those seeking meaningful and rewarding careers.
Contact Details:
Jones Lang LaSalle Incorporated Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Facilities Coordinator in Bristol
✨Tip Number 1
Get to know the company culture! Before your interview, do a bit of research on JLL and their values. This will help you tailor your responses and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. Focus on how your skills align with the role of Facilities Coordinator and be ready to share specific examples from your past experiences.
✨Tip Number 3
Dress the part! Make sure you look professional and feel confident. First impressions matter, especially in a role where you'll be the go-to person for workplace experience.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the position and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Facilities Coordinator in Bristol
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experiences that align with the Facilities Coordinator role. Highlight any relevant experience in facilities management or customer service to show us you’re the right fit!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to tell us why you’re passionate about creating exceptional workplace experiences and how your background makes you a great candidate for this position.
Showcase Your Soft Skills:As a Facilities Coordinator, communication and relationship-building are key. Make sure to highlight your interpersonal skills and any experience you have in managing relationships with stakeholders or service providers.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates regarding your application status!
How to prepare for a job interview at Jones Lang LaSalle Incorporated
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the Facilities Coordinator role. Familiarise yourself with the key responsibilities like managing subcontractors and coordinating FM services. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Showcase Your Service Mindset
Since this role is all about providing exceptional workplace experiences, be prepared to discuss examples from your past where you've gone above and beyond for customers or colleagues. Highlighting your service-oriented approach will resonate well with the interviewers.
✨Prepare Questions About Compliance and Safety
Given the importance of compliance and safety in this role, come armed with thoughtful questions about how the company handles these aspects. This shows that you’re not only aware of the responsibilities but also proactive about ensuring a safe and efficient workplace.
✨Demonstrate Your Relationship-Building Skills
The job involves building strong relationships with service providers and stakeholders. Think of specific instances where you've successfully collaborated with others to achieve a goal. Sharing these stories will illustrate your ability to foster positive working relationships.
