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- Tasks: Handle inbound calls and qualify inquiries for multiple departments.
- Company: Leading real estate company in Birmingham with a focus on client service.
- Benefits: Full-time hours, Monday to Friday, in a dynamic office environment.
- Why this job: Join a team dedicated to enhancing client journeys and delivering exceptional service.
- Qualifications: Positive attitude, excellent communication skills, and call centre experience.
- Other info: Opportunity to grow in a supportive and engaging workplace.
The predicted salary is between 24000 - 36000 £ per year.
A leading real estate company in Birmingham is seeking a Switchboard Operator to handle inbound calls. This full-time position involves answering calls for multiple departments and qualifying inquiries efficiently. Ideal candidates should have a positive attitude, excellent communication skills, and experience in call centers. Join a dynamic team focused on enhancing client journeys and delivering exceptional service. The role is office-based, working 40 hours per week, Monday to Friday.
Switchboard & CRM Operator (Birmingham) employer: Jones Lang LaSalle Incorporated
Contact Detail:
Jones Lang LaSalle Incorporated Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Switchboard & CRM Operator (Birmingham)
✨Tip Number 1
Make sure to research the company before your interview. Knowing their values and recent projects can help you tailor your responses and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your communication skills! Since this role is all about handling calls, try role-playing with a friend or family member to get comfortable with answering questions and qualifying inquiries on the spot.
✨Tip Number 3
Dress the part for your interview. First impressions matter, so make sure you look professional and approachable. A positive attitude goes a long way in showing you're ready to enhance client journeys!
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Switchboard & CRM Operator (Birmingham)
Some tips for your application 🫡
Show Off Your Communication Skills: Since the role is all about handling calls and inquiries, make sure your written application reflects your excellent communication skills. Use clear and concise language to demonstrate how you can effectively convey information.
Highlight Relevant Experience: If you've worked in a call centre or similar environment before, don’t hold back! Share specific examples of your experience in your application. We want to see how you’ve successfully managed calls and qualified inquiries in the past.
Keep It Positive: A positive attitude is key for this role. Make sure your application radiates enthusiasm and a can-do spirit. We’re looking for candidates who are excited about enhancing client journeys and delivering exceptional service!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our dynamic team!
How to prepare for a job interview at Jones Lang LaSalle Incorporated
✨Know the Company Inside Out
Before your interview, take some time to research the real estate company. Understand their values, mission, and the services they offer. This will not only help you answer questions more effectively but also show your genuine interest in being part of their team.
✨Practice Your Communication Skills
As a Switchboard Operator, excellent communication is key. Practice answering common interview questions out loud, focusing on clarity and positivity. You might even want to role-play with a friend to simulate the interview environment and get comfortable with articulating your thoughts.
✨Showcase Your Call Centre Experience
Be ready to discuss your previous experience in call centres. Prepare specific examples of how you've handled challenging calls or qualified inquiries efficiently. Highlighting your problem-solving skills and ability to multitask will demonstrate that you're the right fit for the role.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, training opportunities, or how success is measured in the role. This shows that you’re not just interested in the job, but also in how you can contribute to the company’s success.
