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For Companies At a Glance
- Tasks: Handle inbound calls and support various departments in a fast-paced environment.
- Company: Leading real estate firm in Birmingham with a focus on customer service.
- Benefits: Full-time hours, supportive team, and opportunities for growth.
- Why this job: Join a dynamic team and make a difference in customer experiences.
- Qualifications: Strong communication skills and experience in a contact centre.
- Other info: Traditional office hours with a vibrant workplace culture.
The predicted salary is between 24000 - 36000 £ per year.
A leading real estate firm in Birmingham is seeking a Switchboard Operator to handle inbound calls and support various departments. You will join a dynamic team focused on customer service, managing approximately 150 calls per day.
Ideal candidates will possess strong communication skills, a proactive attitude, and experience in a contact centre environment. Working full-time, this is an on-site role with traditional office hours. Join us to help shape a brighter way forward.
On-Site Switchboard Operator – Birmingham employer: Jones Lang LaSalle Incorporated
Contact Detail:
Jones Lang LaSalle Incorporated Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land On-Site Switchboard Operator – Birmingham
✨Tip Number 1
Make sure to research the company before your interview. Knowing their values and recent projects can help you tailor your responses and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your communication skills! Since this role involves handling a high volume of calls, try role-playing with a friend or family member to get comfortable with different scenarios you might encounter.
✨Tip Number 3
Be proactive during the interview. Ask insightful questions about the team dynamics and how they handle busy periods. This shows you're thinking ahead and are ready to jump into the role.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed and puts you one step closer to joining the dynamic team in Birmingham.
We think you need these skills to ace On-Site Switchboard Operator – Birmingham
Some tips for your application 🫡
Show Off Your Communication Skills: Since the role is all about handling calls, make sure your written application highlights your strong communication skills. Use clear and concise language to demonstrate how you can convey information effectively.
Be Proactive in Your Approach: We love candidates who take initiative! In your application, mention any experiences where you went above and beyond in a previous role. This will show us that you have the proactive attitude we’re looking for.
Tailor Your Application: Don’t just send a generic application! Take the time to tailor your CV and cover letter to the Switchboard Operator role. Mention specific skills or experiences that relate directly to managing calls and supporting departments.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at Jones Lang LaSalle Incorporated
✨Know the Company Inside Out
Before your interview, take some time to research the real estate firm. Understand their values, mission, and recent projects. This will not only help you answer questions more effectively but also show your genuine interest in the role.
✨Practice Your Communication Skills
As a Switchboard Operator, strong communication is key. Practise answering common interview questions out loud, focusing on clarity and confidence. You might even want to simulate a call scenario with a friend to get comfortable with handling inquiries.
✨Showcase Your Proactive Attitude
During the interview, highlight instances where you've taken initiative in previous roles. Whether it’s improving a process or helping a colleague, demonstrating your proactive nature will resonate well with the interviewers.
✨Prepare for Call Volume Questions
Since you'll be managing around 150 calls a day, be ready to discuss how you handle high-pressure situations. Think of examples from your past experience where you successfully managed multiple tasks or dealt with challenging callers.
