Fire & Security Administrator in Birmingham

JLL supports the Whole You, personally and professionally.Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology to our clients. We are committed to hiring the best, most talented people in our industry; and we support them through professional growth, flexibility, and personalized benefits to manage life in and outside of work. Whether you’ve got deep experience in commercial real estate, skilled trades, and technology, or you’re looking to apply your relevant experience to a new industry, we empower you to shape a brighter way forward so you can thrive professionally and personally.About the RoleWe are seeking a highly organised and proactive Administrator to join our Birmingham team. This role provides essential administrative support to ensure smooth daily operations and efficient delivery of services to our clients. The successful candidate will be the first point of contact for visitors and callers, maintaining professional standards while managing multiple administrative tasks.Key Responsibilitiesmanage general office administration including correspondence, filing systems, and document preparation.You will manage incoming calls and emails efficiently.The role includes diary management and meeting coordination, scheduling appointments and preparing meeting rooms with necessary materials.You will maintain accurate records and databases, ensuring all information is current and accessible.Additional responsibilities include processing invoices and expenses, ordering office supplies as required, and supporting various departments with ad-hoc administrative projects as required.What we will need from youPrevious experience in a similar administrative role, particularly within the fire and security, property sector, FM or Engineering sector (essential).Excellent written and verbal communication abilities are essential.You must communicate clearly and professionally with colleagues, clients, and external stakeholders across all channels including phone, email, and face-to-face interactions (essential).Effective interpersonal skills enable you to build positive working relationships and represent Hall and Kay professionally (essential).Competent user of Microsoft Office Suite is required, particularly Word for document creation, Excel for data management and basic reporting, Outlook for email and calendar management, and PowerPoint for presentation support (essential).You should be comfortable learning new software systems and adapting to digital tools quickly (essential).Exceptional organisational abilities with excellent attention to detail are crucial.You must manage competing priorities effectively, meet deadlines consistently, and maintain accurate records (essential).The ability to work independently while knowing when to seek guidance demonstrates sound judgment (essential).A proactive approach to identifying issues and finding practical solutions keeps operations running smoothly. Initiative in anticipating needs and addressing challenges before they escalate adds significant value to the team (essential).Experience with database management systems or CRM platforms enhances your ability to maintain client records efficiently (desirable).Familiarity with SharePoint or similar document management systems supports effective information sharing across teams (desirable).Knowledge of Adobe Acrobat for PDF editing and document management is advantageous.Understanding of basic bookkeeping or finance administration assists with invoice processing and budget tracking (desirable).Additional qualifications in Business Administration or Office Management are beneficial but not essential.What you can expect in returnSalary Range competitive & negotiable depending on experience25 days holiday plus bank holidays and option to buy 5 daysContributory company pension schemeLife AssurancePrivate medical schemeHours: 36.5 hours per week (Monday to Thursday 8.45 – 16.40, Friday 8.45 – 16:00)If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements below. We’re interested in getting to know you and what you bring to the table!Personalized benefits that support personal well-being and growth:JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health.About JLL –We’re JLL—a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 102,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That’s why we’re committed to our purpose to shape the future of real estate for a better world. We’re using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people, and our communities.Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we’re honored to be recognized with awards for our success by organizations both globally and locally.Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we’re headed in the future. And we know that unique backgrounds, experiences and perspectives help us think bigger, spark innovation and succeed together. #J-18808-Ljbffr