Engineering Manager in Birmingham

JLL empowers you to shape a brighter way. Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong.

Join JLL's dynamic team serving one of the world's largest banking and financial services organisations with a network spanning more than 50 countries and territories. We're seeking talented professionals who thrive in fast-paced environments and are eager to drive meaningful change. This is an outstanding opportunity to work alongside industry experts that help shape the future of workplace strategy for a globally recognised institution.

What this job involves:

The Engineering Manager will provide leadership, governance and effectively deliver outstanding engineering service at a critical, global headquarters within a multi-skilled engineering team in accordance with best practice and JLL standards.

What your day-to-day will look like:

• Governance of engineers and subcontractors, including regular one to ones, annual reviews and objective setting/tracking to promote the development of the team.
• Manage all planned maintenance tasks within contract, manage reactive calls and break downs, report monthly SLAs to support FM team with reports and weekly SLA calls.
• Manage your team of technicians to support agreed SLA & KPI.
• Drive forward improvements with data logging on the CAFM system.
• Timely review and submission of quotes to the client portal.
• Manage the control of contractors on site, review RAMS and support issue of permits to work; ensure site inductions for engineering staff and 3rd party vendors.
• Manage and implement JLL health and safety policies, updating risk assessments and method statements ensuring up to date records kept of reviews and the communication to team.
• Maintain JLL H+S logbooks ensure all records kept up to date.
• Carry out regular toolbox talks record and monitor adherence of team.
• Ensure team complete all mandatory and additional training.
• Carry out monthly review of JLL water log book, record and escalate any parameters out of tolerance. Ensure accurate records are kept.
• Supervision of all water treatment and testing procedures.
• Provide security and engineers with monthly on call rota, manage engineers overtime and call out requests – ensuring all is pre-approved.
• Assist Facility Manager with monthly billing tracker, control budget cost for M+E invoicing.
• Maintain Statutory Compliance logbooks on site and records with support to Facility Manager ensuring statutory compliance reports are received in a timely manner.
• Support with Energy saving objectives.
• Hold regular meetings with all site staff (FM's Techs etc.) to develop strategies and drive forward new initiatives.
• Ensure 6 monthly and annual review of team performance via JLL IPMP process.
• Support refurbishment/upgrade projects to ensure all information supplied as requested and limited impact on site operations.
• Manage the client’s IT Change Management process acting as the single point of contact for site.
• Complete Electrical AP duties in accordance with the buildings planned and reactive schedules.

Qualifications and Experience:

• Minimum of 5 years relevant experience in critical environments, ideally in corporate banking/data centres or similar.
• HV Authorised Person - Current HV/AP with a minimum 5 years’ experience.
• Engineering HNC/HND/NVQ.
• 18th Edition IEE: Wiring and Installation.
• IOSH Working Safely (Or NEBOSH equivalent).
• IPAF (Combined).
• L8 Awareness Training.
• Excellent written and spoken communication skills and the ability to deal with varying levels of stakeholders across the business.
• Ability to lead, motivate and direct a small team of engineers.
• Enthusiastic and proactive in achieving the highest standard of operation.
• Demonstrable experience and understanding of working in the M&E, FM and TFM environments.
• Permit to Work, Risk Assessment and Method Statement training or experience.
• Proficient in the use of Microsoft Office packages (Outlook, Word, Excel, PowerPoint, Visio etc).
• Auditing Training or previous experience.
• Familiarity with relevant regulatory, legislative requirements and British Standards as applicable.
• An autonomous self-starter, self-motivated and well disciplined.
• Adaptable and flexible approach to work requirements.
• Excellent interpersonal skills to manage diverse range of service providers, client representatives and stakeholders.
• Able to make effective decisions quickly.
• Demonstrates ability to manage multiple deliverables daily.
• Demonstrates ability to prioritise work within tight deadlines.
• Maintains composure when navigating conflict, working toward appropriate resolutions.

Location: On-site – Birmingham, GBR