Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Coordinate with teams and vendors to ensure smooth scheduling and compliance tasks.
- Company: Join JLL, a leading global real estate company shaping a better world.
- Benefits: Enjoy competitive salary, benefits, and opportunities for professional growth.
- Why this job: Make a direct impact on client satisfaction in a dynamic team environment.
- Qualifications: Customer service experience and strong communication skills are essential.
- Other info: Flexible role with excellent career development opportunities.
The predicted salary is between 30000 - 42000 £ per year.
JLL empowers you to shape a brighter way. Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world-class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.
Contract Support Administration
What this job involves:
We are a leading Facilities Management Company, renowned for delivering exceptional service through effectively scheduling a mobile workforce and managing a diverse vendor network. We are currently seeking a dynamic and passionate Contract Support Administrator to join our team. This role is pivotal in ensuring we continue to provide unparalleled service to our clients, ensuring their facilities are compliant and managed efficiently and effectively.
Role & Responsibilities:
- Liaise & coordinate with internal departments the CEC, and external vendor partners, to ensure seamless scheduling and execution of essential compliance tasks.
- Proactively identify client needs and preferences, ensuring these are reflected in the planning and execution of services, attendance for completion of works.
- Facilitate the creation of quotations and purchase orders for work and upload onto client/internal systems.
- Monitor and record the completion of planned work. Update JLL (Corrigo) & Client CAFM system with relevant and timely updates to line manager on Work Order/task completion.
- Attend regular meetings with Vendors and internal meetings on work order status.
- Prepare PPM injection templates each month and ensure these are uploaded in a timely manner, raising new work orders on JLL’s CAFM Corrigo system.
- Interrogation of JLL Corrigo/Client CAFM system to identify status of work orders and answer any finance team related questions.
Required Skills and Experience:
- Proven experience in a customer service role, experience within the facilities management sector is advantageous.
- Strong communication skills, both verbal and written, with the ability to interact positively with clients and team members.
- Excellent organisational skills, with the ability to manage multiple tasks and priorities effectively.
- A proactive problem-solver with a strong focus on achieving client satisfaction.
- Experience with scheduling software and tools is highly advantageous.
- Flexibility in approach to adapt to the dynamic needs of a mobile workforce and vendor management.
- A team player who can collaborate effectively across different departments and levels of management.
Be part of a reputable and growing company that values excellence in service. Opportunity to work in a role that has a direct impact on client satisfaction and the company’s success. Join a supportive team environment that fosters professional growth and development. Competitive salary and benefits package.
Contract Support Administrator in Birmingham employer: Jones Lang LaSalle Incorporated
Contact Detail:
Jones Lang LaSalle Incorporated Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Contract Support Administrator in Birmingham
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect with current JLL employees on LinkedIn. You never know who might give you a heads-up about an opportunity or refer you directly.
✨Tip Number 2
Prepare for interviews by researching JLL’s values and recent projects. Show us that you’re not just another candidate; demonstrate your passion for facilities management and how you can contribute to our mission of shaping a brighter way.
✨Tip Number 3
Practice your communication skills! As a Contract Support Administrator, you'll need to liaise with various teams and clients. Role-play common scenarios with a friend to boost your confidence and refine your responses.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows us you’re genuinely interested in joining the JLL team.
We think you need these skills to ace Contract Support Administrator in Birmingham
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter to highlight your relevant experience in customer service and facilities management. We want to see how your skills align with the role of Contract Support Administrator!
Show Off Your Communication Skills: Since strong communication is key for this role, use clear and concise language in your application. We love seeing candidates who can express themselves well, both in writing and verbally!
Highlight Your Organisational Skills: This job involves juggling multiple tasks, so be sure to mention any experience you have with managing priorities or using scheduling tools. We’re looking for proactive problem-solvers who can keep things running smoothly!
Apply Through Our Website: We encourage you to submit your application through our website. It’s the best way for us to receive your details and get to know you better. Don’t hesitate – we can’t wait to hear from you!
How to prepare for a job interview at Jones Lang LaSalle Incorporated
✨Know the Company Inside Out
Before your interview, take some time to research JLL and its values. Understand their commitment to client satisfaction and how they empower their employees. This will not only help you answer questions more effectively but also show your genuine interest in being part of their team.
✨Showcase Your Customer Service Skills
As a Contract Support Administrator, your ability to liaise with clients and vendors is crucial. Prepare examples from your past experiences where you successfully resolved issues or improved client satisfaction. This will demonstrate your proactive problem-solving skills and your focus on achieving client satisfaction.
✨Be Organised and Ready to Multi-task
Given the dynamic nature of the role, it's important to highlight your organisational skills. Bring a list of your past projects or tasks that required juggling multiple priorities. This will illustrate your ability to manage time effectively and keep everything on track, which is key for this position.
✨Prepare Questions for Your Interviewers
Interviews are a two-way street! Prepare thoughtful questions about the team dynamics, the tools they use for scheduling, or how they measure success in this role. This shows that you're not just interested in the job, but also in how you can contribute to the team's success.
