At a Glance
- Tasks: Coordinate facilities management and deliver top-notch customer service at Compton House.
- Company: Join JLL, a leader in real estate shaping a better world.
- Benefits: Competitive salary, career growth, and a supportive work environment.
- Other info: Dynamic role with opportunities for professional development in a vibrant team.
- Why this job: Make a real impact in facilities management while enhancing your skills.
- Qualifications: 3-5 years in facilities management and excellent communication skills.
The predicted salary is between 40500 - 49500 £ per year.
JLL empowers you to shape a brighter way.
Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients.
We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong.
Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.
Role Purpose
We are seeking an experienced Facilities Building Coordinator to deliver exceptional facilities management and customer service at Compton House, with operational oversight of Power Engineering Services and DRC sites.
This role combines facilities coordination with front-of-house reception support (Mondays, Fridays, and cover for absences).
Key Responsibilities
- Operational
Oversight: Oversee Helpdesk scheduling, PPM, and reactive maintenance across all sites using CAFM systems (Corrigo).
Manage mobile engineers, contractors, and service providers to ensure timely completion within SLAs.
Conduct RAMS vetting, contractor sign-off, and quality assurance.
- Service
Delivery: Coordinate hard and soft services including cleaning, housekeeping, emergency call-outs, and small projects.
Monitor vendor performance, manage purchase orders, and ensure compliance with agreed standards and schedules.
- Reception & Front-of-House: Provide professional reception coverage (Mondays, Fridays, and absence cover).
Greet visitors, manage telephone/email queries, administer badging and access control, arrange meeting rooms, coordinate taxis and parking, and maintain security sign-in records.
- Compliance & Safety: Conduct daily site inspections and weekly compliance checks (fire safety, water hygiene, emergency lighting).
Maintain documentation, ensure adherence to H&S regulations, and support emergency preparedness.
Essential Requirements
- 3-5 years’ experience in integrated facilities management within commercial environments.
- Front-of-house/reception experience, ideally in corporate settings.
- Excellent communication, customer service, and stakeholder management skills.
- Proficient in MS Office, CAFM/CMMS systems, and Building Management Systems.
- Strong organisational skills with ability to manage multiple priorities.
- Knowledge of H&S regulations, risk assessments, and safe working procedures.
- Desirable: IOSH/NEBOSH qualification, multi-site experience, understanding of M&E services.
- Location: On-site - Birmingham, GBR.
- #J-18808-Ljbffr
Building Experience Coordinator in Birmingham employer: Jones Lang LaSalle Incorporated
At Jones Lang LaSalle Incorporated, we pride ourselves on fostering a dynamic work culture that prioritises health and safety while empowering our employees to grow professionally. As an HSSEQ Client Lead in London, you will benefit from comprehensive training opportunities, a supportive team environment, and the chance to make a meaningful impact on client operations. Join us to be part of a forward-thinking company that values your contributions and promotes a customer-centric approach.
Contact Details:
Jones Lang LaSalle Incorporated Recruitment Team
