At a Glance
- Tasks: Lead and manage hard FM services, ensuring top-notch delivery and client satisfaction.
- Company: Dynamic FM business focused on growth and excellence.
- Benefits: Competitive salary, company vehicle, career progression, and professional development.
- Other info: Opportunity for continuous improvement and leadership development.
- Why this job: Join a supportive team and manage high-profile contracts with real impact.
- Qualifications: Experience in contract management and strong technical knowledge in M&E services.
The predicted salary is between 36000 - 60000 £ per year.
We are seeking an experienced Mobile Contract Manager to take full responsibility for the delivery, performance, and commercial management of hard FM services across one of our national portfolios. This role will be based in Dartford, with weekly travel to the Midlands and occasional travel to other UK sites as required. You will lead teams, manage subcontractors, ensure statutory compliance, and act as the key point of contact for clients, driving service excellence, continuous improvement, and contract profitability.
Key Responsibilities
- Contract & Client Management
- Take full ownership of hard services delivery in line with contractual SLAs and KPIs
- Build and maintain strong, professional client relationships
- Lead client meetings, performance reviews, and reporting
- Identify opportunities for service improvement and added value
- Hard Services Delivery
- Manage planned and reactive maintenance across M&E systems including HVAC, electrical, mechanical, plumbing, and building services
- Ensure full compliance with statutory requirements (H&S, SFG20, HTMs where applicable, L8, LOLER, PUWER, etc.)
- Oversee asset lifecycle planning and maintenance strategies
- People Management
- Lead, motivate, and develop engineering teams across multiple sites
- Manage performance, training, and competency of staff
- Ensure appropriate resourcing levels and call-out cover
- Commercial & Financial Control
- Manage contract budgets, cost control, and P&L performance
- Approve quotations, variations, and additional works
- Monitor subcontractor performance and costs
- Health, Safety & Compliance
- Promote a strong safety culture across all activities
- Ensure RAMS, permits, and risk assessments are in place and adhered to
- Support audits and ensure corrective actions are completed
About You
Essential
- Proven experience as a Contract Manager (or Senior Site Manager) within Hard FM
- Strong technical background in M&E / building services
- Sound knowledge of statutory compliance and FM best practice
- Experience managing engineers and subcontractors
- Strong client-facing and communication skills
- Commercial awareness and budget management experience
- Full UK driving licence
Desirable
- IOSH / NEBOSH qualification
- Experience within multi-site or complex contracts
- CAFM system experience
What We Offer
- Competitive salary
- Company vehicle or travel allowance
- Career progression within a growing FM business
- Supportive leadership and professional development
- Opportunity to manage high-profile and technically challenging contracts
Mobile Contract Manager in Maidstone employer: Jones FM
Join a dynamic and supportive team in West London, where your role as a Contract Support professional will be pivotal in managing a busy engineering operation across multiple buildings. We pride ourselves on fostering a collaborative work culture that values employee growth, offering competitive salaries and generous annual leave to ensure a healthy work-life balance. With a focus on strong client relationships and efficient operations, this is an excellent opportunity for those seeking meaningful and rewarding employment in a thriving environment.
StudySmarter Expert Advice🤫
We think this is how you could land Mobile Contract Manager in Maidstone
✨Tip Number 1
Network like a pro! Reach out to your connections in the FM industry and let them know you're on the lookout for a Mobile Contract Manager role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its projects. Familiarise yourself with their hard FM services and think about how your experience aligns with their needs. This will help you stand out as a candidate who truly understands their business.
✨Tip Number 3
Showcase your leadership skills! Be ready to discuss how you've motivated teams and managed subcontractors in past roles. Highlight specific examples where you drove service excellence and improved contract profitability.
✨Tip Number 4
Don't forget to apply through our website! We make it easy for you to submit your application and get noticed. Plus, it shows you're serious about joining our team and contributing to our success in delivering top-notch FM services.
We think you need these skills to ace Mobile Contract Manager in Maidstone
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your experience in hard FM services and contract management. We want to see how your skills align with the key responsibilities mentioned in the job description, so don’t hold back on showcasing your achievements!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the Mobile Contract Manager role. Mention specific examples of how you've driven service excellence and managed teams in the past – we love a good story!
Showcase Your Technical Skills:Since this role requires a strong technical background in M&E and building services, make sure to highlight any relevant qualifications or experiences. We’re keen to see how you’ve tackled compliance and maintenance strategies in your previous roles.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Plus, it shows us you’re serious about joining the StudySmarter team!
How to prepare for a job interview at Jones FM
✨Know Your Hard FM Inside Out
Make sure you brush up on your knowledge of hard facilities management, especially M&E systems. Be ready to discuss specific examples of how you've managed maintenance and compliance in previous roles. This will show that you’re not just familiar with the theory but have practical experience too.
✨Showcase Your Client Management Skills
Prepare to talk about your experience in building and maintaining client relationships. Think of specific instances where you’ve led client meetings or performance reviews, and be ready to highlight how you identified opportunities for service improvement. This will demonstrate your ability to drive service excellence.
✨Demonstrate Leadership and Team Management
Be prepared to discuss your approach to leading and motivating teams. Share examples of how you've developed engineering teams and managed performance across multiple sites. Highlight any training initiatives you've implemented to ensure staff competency, as this is crucial for the role.
✨Understand Financial Management
Familiarise yourself with contract budgets and P&L performance. Be ready to discuss how you've managed costs and approved variations in past roles. Showing that you have a solid grasp of commercial awareness will set you apart as a candidate who can handle the financial aspects of the position.