At a Glance
- Tasks: Lead and manage hard FM services, ensuring top-notch delivery and client satisfaction.
- Company: Dynamic FM business with a focus on growth and professional development.
- Benefits: Company vehicle or travel allowance, career progression, and supportive leadership.
- Why this job: Join a team that values excellence and offers opportunities to manage high-profile contracts.
- Qualifications: Experience in contract management and strong technical knowledge in M&E/building services.
- Other info: Exciting role with travel opportunities and a chance to make a real impact.
The predicted salary is between 36000 - 60000 £ per year.
We are seeking an experienced Mobile Contract Manager to take full responsibility for the delivery, performance, and commercial management of hard FM services across one of our national portfolios. This role will be based in Dartford, with weekly travel to the Midlands and occasional travel to other UK sites as required. You will lead teams, manage subcontractors, ensure statutory compliance, and act as the key point of contact for clients, driving service excellence, continuous improvement, and contract profitability.
Key Responsibilities
- Contract & Client Management
- Take full ownership of hard services delivery in line with contractual SLAs and KPIs
- Build and maintain strong, professional client relationships
- Lead client meetings, performance reviews, and reporting
- Identify opportunities for service improvement and added value
- Hard Services Delivery
- Manage planned and reactive maintenance across M&E systems including HVAC, electrical, mechanical, plumbing, and building services
- Ensure full compliance with statutory requirements (H&S, SFG20, HTMs where applicable, L8, LOLER, PUWER, etc.)
- Oversee asset lifecycle planning and maintenance strategies
- People Management
- Lead, motivate, and develop engineering teams across multiple sites
- Manage performance, training, and competency of staff
- Ensure appropriate resourcing levels and call-out cover
- Manage contract budgets, cost control, and P&L performance
- Approve quotations, variations, and additional works
- Monitor subcontractor performance and costs
- Health, Safety & Compliance
- Promote a strong safety culture across all activities
- Ensure RAMS, permits, and risk assessments are in place and adhered to
- Support audits and ensure corrective actions are completed
About You
- Proven experience as a Contract Manager (or Senior Site Manager) within Hard FM
- Strong technical background in M&E / building services
- Sound knowledge of statutory compliance and FM best practice
- Experience managing engineers and subcontractors
- Strong client-facing and communication skills
- Commercial awareness and budget management experience
- Full UK driving licence
- Experience within multi-site or complex contracts
- CAFM system experience
What We Offer
- Company vehicle or travel allowance
- Career progression within a growing FM business
- Supportive leadership and professional development
- Opportunity to manage high-profile and technically challenging contracts
Mobile Contract Manager in Dartford employer: Jones FM
Contact Detail:
Jones FM Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Mobile Contract Manager in Dartford
✨Tip Number 1
Network like a pro! Reach out to your connections in the FM industry and let them know you're on the lookout for a Mobile Contract Manager role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its projects. Familiarise yourself with their hard FM services and think about how your experience aligns with their needs. This will help you stand out as a candidate who truly understands their business.
✨Tip Number 3
Showcase your leadership skills! Be ready to discuss how you've successfully managed teams and subcontractors in the past. Highlight specific examples where you drove service excellence and improved contract profitability.
✨Tip Number 4
Don't forget to apply through our website! We love seeing applications directly from candidates who are passionate about joining our team. Plus, it gives us a chance to see your enthusiasm right from the start!
We think you need these skills to ace Mobile Contract Manager in Dartford
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Mobile Contract Manager role. Highlight your experience in hard FM services, client management, and any relevant technical skills. We want to see how your background aligns with our needs!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Mention specific experiences that demonstrate your ability to manage contracts and lead teams effectively.
Showcase Your Achievements: When detailing your past roles, focus on your achievements rather than just responsibilities. Use metrics where possible to show how you’ve driven service excellence and improved contract profitability. We love numbers!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at Jones FM
✨Know Your Hard FM Inside Out
Make sure you brush up on your knowledge of hard facilities management, especially M&E systems. Be ready to discuss specific examples of how you've managed maintenance and compliance in previous roles. This will show that you’re not just familiar with the theory but have practical experience too.
✨Showcase Your Client Management Skills
Prepare to talk about how you've built and maintained strong client relationships in the past. Think of specific instances where you led meetings or performance reviews, and be ready to share how you identified opportunities for service improvement. This will demonstrate your ability to drive service excellence.
✨Demonstrate Leadership and Team Management
Be prepared to discuss your experience in leading and motivating teams. Share examples of how you've managed performance and training, and how you ensure your team is resourced effectively. Highlighting your people management skills will show that you can lead engineering teams across multiple sites.
✨Understand Compliance and Safety Culture
Familiarise yourself with statutory compliance requirements and safety regulations relevant to the role. Be ready to discuss how you've promoted a strong safety culture in your previous positions and how you’ve ensured adherence to RAMS and risk assessments. This will reflect your commitment to health and safety in the workplace.