At a Glance
- Tasks: Lead and manage hard FM services, ensuring top-notch delivery and client satisfaction.
- Company: Dynamic FM business with a focus on growth and professional development.
- Benefits: Competitive salary, company vehicle, and career progression opportunities.
- Other info: Opportunity for continuous improvement and a strong safety culture.
- Why this job: Join a supportive team and manage high-profile contracts that challenge your skills.
- Qualifications: Experience in contract management and strong technical knowledge in M&E/building services.
The predicted salary is between 36000 - 60000 £ per year.
We are seeking an experienced Mobile Contract Manager to take full responsibility for the delivery, performance, and commercial management of hard FM services across one of our national portfolios. This role will be based in Dartford, with weekly travel to the Midlands and occasional travel to other UK sites as required. You will lead teams, manage subcontractors, ensure statutory compliance, and act as the key point of contact for clients, driving service excellence, continuous improvement, and contract profitability.
Key Responsibilities
- Contract & Client Management
- Take full ownership of hard services delivery in line with contractual SLAs and KPIs
- Build and maintain strong, professional client relationships
- Lead client meetings, performance reviews, and reporting
- Identify opportunities for service improvement and added value
- Hard Services Delivery
- Manage planned and reactive maintenance across M&E systems including HVAC, electrical, mechanical, plumbing, and building services
- Ensure full compliance with statutory requirements (H&S, SFG20, HTMs where applicable, L8, LOLER, PUWER, etc.)
- Oversee asset lifecycle planning and maintenance strategies
- People Management
- Lead, motivate, and develop engineering teams across multiple sites
- Manage performance, training, and competency of staff
- Ensure appropriate resourcing levels and call-out cover
- Commercial & Financial Control
- Manage contract budgets, cost control, and P&L performance
- Approve quotations, variations, and additional works
- Monitor subcontractor performance and costs
- Health, Safety & Compliance
- Promote a strong safety culture across all activities
- Ensure RAMS, permits, and risk assessments are in place and adhered to
- Support audits and ensure corrective actions are completed
About You
Essential
- Proven experience as a Contract Manager (or Senior Site Manager) within Hard FM
- Strong technical background in M&E / building services
- Sound knowledge of statutory compliance and FM best practice
- Experience managing engineers and subcontractors
- Strong client-facing and communication skills
- Commercial awareness and budget management experience
- Full UK driving licence
Desirable
- IOSH / NEBOSH qualification
- Experience within multi-site or complex contracts
- CAFM system experience
What We Offer
- Competitive salary
- Company vehicle or travel allowance
- Career progression within a growing FM business
- Supportive leadership and professional development
- Opportunity to manage high-profile and technically challenging contracts
Locations
Mobile Contract Manager in Dartford, Kent employer: Jones FM
Join a dynamic and supportive team in West London, where your role as a Contract Support professional will be pivotal in managing a busy engineering operation across multiple buildings. We pride ourselves on fostering a collaborative work culture that values employee growth, offering competitive salaries and generous annual leave to ensure a healthy work-life balance. With a focus on strong client relationships and efficient operations, this is an excellent opportunity for those seeking meaningful and rewarding employment in a thriving environment.
StudySmarter Expert Advice🤫
We think this is how you could land Mobile Contract Manager in Dartford, Kent
✨Tip Number 1
Network like a pro! Reach out to your connections in the FM industry and let them know you're on the lookout for a Mobile Contract Manager role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its projects. Familiarise yourself with their portfolio and think about how your experience aligns with their needs. This will help you stand out as a candidate who truly understands their business.
✨Tip Number 3
Showcase your leadership skills! Be ready to discuss specific examples of how you've motivated teams and managed subcontractors in the past. Highlighting your ability to drive service excellence will make you a strong contender for the role.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive and engaged with our brand.
We think you need these skills to ace Mobile Contract Manager in Dartford, Kent
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Mobile Contract Manager role. Highlight your experience in hard FM services, client management, and any relevant technical skills. We want to see how your background aligns with what we're looking for!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Mention specific achievements that demonstrate your ability to manage contracts and lead teams effectively. We love a good story!
Showcase Your Compliance Knowledge:Since compliance is key in this role, make sure to mention your understanding of statutory requirements and FM best practices. We want to know how you’ve ensured compliance in your previous roles and how you can bring that expertise to us.
Apply Through Our Website:We encourage you to apply through our website for a smoother application process. It helps us keep track of your application and ensures you don’t miss out on any important updates. Plus, it’s super easy!
How to prepare for a job interview at Jones FM
✨Know Your Hard FM Inside Out
Make sure you brush up on your knowledge of hard facilities management, especially M&E systems. Be ready to discuss specific examples from your past experience that demonstrate your technical expertise and how you've successfully managed similar contracts.
✨Showcase Your Client Management Skills
Prepare to talk about how you've built and maintained strong client relationships in previous roles. Think of specific instances where you led client meetings or performance reviews, and be ready to share how you identified opportunities for service improvement.
✨Demonstrate Leadership and Team Management
Since this role involves leading teams, come prepared with examples of how you've motivated and developed engineering teams. Highlight your approach to managing performance and training, and be ready to discuss how you ensure appropriate resourcing levels.
✨Be Ready for Commercial Conversations
Understand the financial aspects of contract management, including budget control and P&L performance. Be prepared to discuss how you've managed contract budgets in the past and any experience you have with approving quotations and monitoring subcontractor costs.
