Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead and manage hard FM services, ensuring top-notch delivery and client satisfaction.
- Company: Join Jones FM, a leading facilities management provider with a focus on excellence.
- Benefits: Career progression, supportive leadership, and opportunities to manage high-profile contracts.
- Why this job: Make a real impact in a dynamic environment while developing your professional skills.
- Qualifications: Experience in contract management and strong technical knowledge in M&E/building services.
- Other info: Be part of a growing business with a commitment to safety and compliance.
The predicted salary is between 36000 - 60000 £ per year.
Location: Midlands - North East England - South West England
Contract Type: Full-time
About Jones FM
Jones FM is a leading facilities management provider delivering high-quality, integrated hard and soft services across a diverse portfolio of clients. We pride ourselves on technical excellence, compliance, and building strong client relationships through proactive service delivery.
The Role
We are seeking an experienced Contract Manager to take full responsibility for the delivery, performance, and commercial management of hard FM services across one of our national portfolios. You will lead teams, manage subcontractors, ensure statutory compliance, and act as the key point of contact for clients, driving service excellence, continuous improvement, and contract profitability.
Responsibilities
- Contract & Client Management
- Take full ownership of hard services delivery in line with contractual SLAs and KPIs
- Build and maintain strong, professional client relationships
- Lead client meetings, performance reviews, and reporting
- Identify opportunities for service improvement and added value
- Hard Services Delivery
- Manage planned and reactive maintenance across M&E systems including HVAC, electrical, mechanical, plumbing, and building services
- Ensure full compliance with statutory requirements (H&S, SFG20, HTMs where applicable, L8, LOLER, PUWER, etc.)
- Oversee asset lifecycle planning and maintenance strategies
- People Management
- Lead, motivate, and develop the engineering teams
- Manage performance, training, and competency of staff
- Ensure appropriate resourcing levels and call-out cover
- Manage contract budgets, cost control, and P&L performance
- Approve quotations, variations, and additional works
- Monitor subcontractor performance and costs
- Health, Safety & Compliance
- Promote a strong safety culture across all activities
- Ensure RAMS, permits, and risk assessments are in place and adhered to
- Support audits and ensure corrective actions are completed
About You
- Proven experience as a Contract Manager (or Senior Site Manager) within Hard FM
- Strong technical background in M&E / building services
- Sound knowledge of statutory compliance and FM best practice
- Experience managing engineers and subcontractors
- Strong client-facing and communication skills
- Commercial awareness and budget management experience
- HNC/HND or equivalent in Building Services or Engineering
- Experience within multi-site or complex contracts
- CAFM system experience
What We Offer
- Career progression within a growing FM business
- Supportive leadership and professional development
- Opportunity to manage high-profile and technically challenging contracts
Contract Manager (Mobile) in Birmingham employer: Jones FM
Contact Detail:
Jones FM Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Contract Manager (Mobile) in Birmingham
✨Tip Number 1
Network like a pro! Reach out to your connections in the facilities management sector, especially those who know Jones FM. A friendly chat can sometimes lead to job opportunities that aren't even advertised.
✨Tip Number 2
Prepare for interviews by researching common questions for Contract Managers. Think about how your experience aligns with their needs, especially around managing teams and ensuring compliance. We want you to shine!
✨Tip Number 3
Showcase your achievements! When you get the chance to speak with potential employers, highlight specific examples of how you've improved service delivery or managed budgets effectively. Numbers and results speak volumes.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets seen by the right people at Jones FM. Plus, it shows you're serious about joining their team.
We think you need these skills to ace Contract Manager (Mobile) in Birmingham
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Contract Manager role. Highlight your experience in managing hard FM services and any relevant technical skills. We want to see how your background aligns with our needs!
Showcase Your Achievements: Don’t just list your responsibilities; showcase your achievements! Use specific examples of how you’ve improved service delivery or client relationships in previous roles. This helps us see the impact you've made.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Explain why you’re passionate about the role and how your experience makes you the perfect fit for Jones FM. Keep it engaging and professional, but let your personality come through.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the details you need about the role there!
How to prepare for a job interview at Jones FM
✨Know Your Stuff
Make sure you brush up on your technical knowledge related to M&E systems and building services. Be ready to discuss specific examples of how you've managed hard FM services in the past, as this will show your expertise and confidence.
✨Client Relationship Focus
Since the role involves a lot of client interaction, think about your previous experiences managing client relationships. Prepare to share stories that highlight your ability to build rapport and handle performance reviews effectively.
✨Showcase Your Leadership Skills
As a Contract Manager, you'll be leading teams and managing subcontractors. Be prepared to discuss your leadership style and provide examples of how you've motivated and developed your team in previous roles.
✨Be Compliance Savvy
Familiarise yourself with the statutory compliance requirements mentioned in the job description. Be ready to talk about how you've ensured compliance in your past roles, as this is crucial for the position.
