Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead and manage hard FM services, ensuring top-notch delivery and client satisfaction.
- Company: Join Jones FM, a leader in facilities management with a focus on excellence.
- Benefits: Enjoy a competitive salary, travel perks, and career growth opportunities.
- Why this job: Make a real impact by managing high-profile contracts and leading dynamic teams.
- Qualifications: Proven experience in contract management and strong technical knowledge in M&E services.
- Other info: Be part of a supportive team that values professional development and safety.
The predicted salary is between 36000 - 60000 £ per year.
Jones FM is a leading facilities management provider delivering high-quality, integrated hard and soft services across a diverse portfolio of clients. We pride ourselves on technical excellence, compliance, and building strong client relationships through proactive service delivery.
We are seeking an experienced Contract Manager to take full responsibility for the delivery, performance, and commercial management of hard FM services across one of our national portfolios. You will lead teams, manage subcontractors, ensure statutory compliance, and act as the key point of contact for clients, driving service excellence, continuous improvement, and contract profitability.
Key Responsibilities- Contract & Client Management
- Take full ownership of hard services delivery in line with contractual SLAs and KPIs
- Build and maintain strong, professional client relationships
- Lead client meetings, performance reviews, and reporting
- Identify opportunities for service improvement and added value
- Manage planned and reactive maintenance across M&E systems including HVAC, electrical, mechanical, plumbing, and building services
- Ensure full compliance with statutory requirements (H&S, SFG20, HTMs where applicable, L8, LOLER, PUWER, etc.)
- Oversee asset lifecycle planning and maintenance strategies
- Lead, motivate, and develop the engineering teams
- Manage performance, training, and competency of staff
- Ensure appropriate resourcing levels and call-out cover
- Manage contract budgets, cost control, and P&L performance
- Approve quotations, variations, and additional works
- Monitor subcontractor performance and costs
- Promote a strong safety culture across all activities
- Ensure RAMS, permits, and risk assessments are in place and adhered to
- Support audits and ensure corrective actions are completed
- Essential
- Proven experience as a Contract Manager (or Senior Site Manager) within Hard FM
- Strong technical background in M&E / building services
- Sound knowledge of statutory compliance and FM best practice
- Experience managing engineers and subcontractors
- Strong client-facing and communication skills
- Commercial awareness and budget management experience
- IOSH / NEBOSH qualification
- HNC/HND or equivalent in Building Services or Engineering
- Experience within multi-site or complex contracts
- CAFM system experience
What We Offer
- Competitive salary
- Travel provided
- Career progression within a growing FM business
- Supportive leadership and professional development
- Opportunity to manage high-profile and technically challenging contracts
Contract Manager in Birmingham employer: Jones FM
Contact Detail:
Jones FM Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Contract Manager in Birmingham
✨Tip Number 1
Network like a pro! Reach out to your connections in the facilities management sector, especially those who know Jones FM. A friendly chat can sometimes lead to job opportunities that aren't even advertised.
✨Tip Number 2
Prepare for interviews by researching common questions for Contract Managers. Think about how your experience aligns with their needs, especially around client management and compliance. We want you to shine!
✨Tip Number 3
Showcase your achievements! When you get the chance to speak with potential employers, highlight specific examples of how you've improved service delivery or managed budgets effectively. Numbers and results speak volumes.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Contract Manager in Birmingham
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Contract Manager role. Highlight your experience in hard FM services, client management, and any relevant technical skills. We want to see how your background aligns with what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role at Jones FM. Share specific examples of your achievements in contract management and how you’ve built strong client relationships.
Showcase Your Technical Knowledge: Since this role requires a strong technical background in M&E and building services, don’t shy away from showcasing your expertise. Mention any relevant qualifications or experiences that demonstrate your knowledge of statutory compliance and FM best practices.
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It helps us keep track of your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Jones FM
✨Know Your Stuff
Make sure you brush up on your technical knowledge related to M&E systems and hard FM services. Be ready to discuss specific examples of how you've managed compliance and performance in previous roles, as this will show your expertise and confidence.
✨Build Rapport
Since strong client relationships are key for this role, practice how you'll connect with the interviewers. Think about how you can demonstrate your communication skills and ability to lead client meetings effectively. A friendly, professional approach goes a long way!
✨Showcase Your Leadership Skills
Prepare to talk about your experience in managing teams and subcontractors. Have examples ready that highlight how you've motivated staff, handled performance issues, or implemented training programmes. This will illustrate your capability to lead and develop engineering teams.
✨Be Financially Savvy
Since commercial awareness is crucial, be prepared to discuss your experience with budget management and cost control. Bring examples of how you've successfully managed P&L performance in past contracts, as this will demonstrate your understanding of the financial aspects of contract management.