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For Companies At a Glance
- Tasks: Lead a team to achieve sales targets and provide excellent customer service.
- Company: Join Pavers, a family-run footwear retailer with over 50 years of success.
- Benefits: Enjoy generous discounts, holiday entitlement, and access to career development programmes.
- Why this job: Be part of a supportive culture that values sustainability and employee engagement.
- Qualifications: Experience in retail management and a passion for customer service are essential.
- Other info: This is a full-time role at Buchanan Galleries Glasgow with no two days the same!
The predicted salary is between 19800 - 24900 £ per year.
Are you an experienced Assistant Store Manager or Supervisor with a friendly customer centric style, looking for your next challenge?
Do you pride yourself in hitting your sales targets while motivating and developing a team that’s more like family?
Do you want to work for a growing profitable business with family values & green credentials, where you can make a difference?
We are looking for a driven individual with a passion for excellent customer service, who is ready for a new challenge, keen to learn and develop and can support a fun and welcoming environment to work and shop in!
We are third generation family owned and even though we continue to grow, the values and culture ring true, even stronger than ever. In our busy stores, no two days will be the same and the days will fly by quickly with no opportunities to get bored with plenty of opportunity to have fun at work!
We are looking for a new Assistant Manager to join our team at Buchanan Galleries Glasgow. This position is offered as a permanent full time 37.5 hours over 5 days per week contract.
Pay & Benefits for our Assistant Manager
£12.75 per hour/ £24,862.50 per annum
Day to Day responsibilities as our Assistant Manager
About Us
Pavers has proudly been established for over 50 years, flourishing as a successful and highly profitable family-run footwear retail business, with a robust presence across the UK and Ireland. We operate over 190 stores, including the renowned Jones Bootmaker and Herring Shoes brands and are continually expanding our store network. In 2021, we were honoured to be recognised as one of the Top Retailers to work for in the UK by Best Companies, holding a top 5 place since 2023 and have maintained a prestigious 3* world class employee engagement in 2023 and 2024. We remain committed to doing the right thing by our people and the planet.
As the first major retailer to achieve Carbon Neutral status in 2021, we continue to uphold this status annually, showcasing our unwavering dedication to sustainability. Through the Pavers Foundation, we have contributed over £2.2 million since 2018, supporting vital causes in health, education, and community sectors.
Our supportive family environment fosters exceptional job satisfaction, ensuring our colleagues are well-cared for. We firmly believe that by investing in our people, we provide the best service to our customers.
If this sounds like the kind of business you’d like to join, we’d love to hear from you – please apply today for the role of Assistant Manager!
Assistant Manager employer: Jones Bootmaker
Contact Detail:
Jones Bootmaker Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Manager
✨Tip Number 1
Familiarise yourself with Pavers' values and culture. Since they pride themselves on family values and a customer-centric approach, demonstrating your alignment with these principles during any interactions can set you apart.
✨Tip Number 2
Showcase your leadership skills by preparing examples of how you've motivated and developed teams in the past. Highlighting specific instances where you've achieved sales targets through team collaboration will resonate well with the hiring managers.
✨Tip Number 3
Research the latest trends in retail and customer service, especially in the footwear industry. Being knowledgeable about current market dynamics can help you engage in meaningful conversations during interviews.
✨Tip Number 4
Prepare to discuss how you would create a fun and welcoming environment in the store. Think of creative ideas or initiatives that could enhance the customer experience and foster a positive team atmosphere.
We think you need these skills to ace Assistant Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience as an Assistant Store Manager or Supervisor. Emphasise your customer service skills, sales achievements, and any leadership roles you've held.
Craft a Compelling Cover Letter: Write a cover letter that reflects your passion for customer service and team development. Mention specific examples of how you've motivated teams and achieved sales targets in previous roles.
Showcase Your Values: Align your application with the company's family values and commitment to sustainability. Share your own values and how they resonate with the culture at Pavers.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application shows attention to detail and professionalism.
How to prepare for a job interview at Jones Bootmaker
✨Show Your Customer-Centric Approach
Since the role emphasises a friendly customer-centric style, be prepared to share specific examples of how you've provided excellent customer service in the past. Highlight situations where you went above and beyond to meet customer needs.
✨Demonstrate Team Leadership Skills
As an Assistant Manager, you'll need to motivate and develop your team. Discuss your experience in leading teams, how you foster a positive work environment, and any strategies you've used to achieve sales targets together.
✨Align with Company Values
Research the company's family values and commitment to sustainability. During the interview, express how your personal values align with theirs and provide examples of how you've contributed to a positive workplace culture in previous roles.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving abilities and decision-making skills. Prepare for scenarios related to managing store activities, handling customer complaints, or motivating your team, and think through how you would respond effectively.
