At a Glance
- Tasks: Lead and improve warehouse and transport operations for a fast-growing business.
- Company: Dynamic entrepreneurial company focused on growth and innovation.
- Benefits: Competitive salary, bonus scheme, profit share, and generous holiday allowance.
- Other info: Fast-paced environment with opportunities for personal and professional growth.
- Why this job: Join a vibrant team and make a real impact in operational leadership.
- Qualifications: Experience in logistics or warehousing with strong leadership skills.
The predicted salary is between 60000 - 80000 € per year.
Location: Worcester/Pershore (On-site, Monday–Friday)
Salary: £60,000–£80,000 + Bonus + Profit Share + Pension
Reporting to: Managing Director
The Opportunity: We are looking for an ambitious and commercially minded operations leader to help drive the next phase of growth and operational improvement within a fast-moving entrepreneurial business. This role will lead warehouse and transport operations, focusing on performance, efficiency, systems, people development and continuous improvement. We are not looking for a traditional corporate operator. We want someone bright, energetic and engaging — capable of building credibility on the warehouse floor while also contributing confidently within senior leadership discussions. This is an ideal opportunity for a strong Operations Manager, General Manager or senior “number two” ready to step into a broader leadership role.
Key Responsibilities:
- Lead warehouse and transport operations across the Worcester site
- Develop and mentor operational leadership teams
- Drive continuous improvement across warehouse, fleet and logistics activity
- Improve:
- Picking accuracy
- OTIF delivery performance
- Labour productivity
- Fleet utilisation
- KPI reporting and operational visibility
- Optimise the recently implemented WMS
- Support selection and implementation of a new TMS
- Improve operational accountability, communication and process discipline
- Ensure compliance across transport, fleet, warehouse and H&S activities
- Work closely with the leadership team to support operational strategy and business growth
What We’re Looking For:
- Experience within logistics, warehousing, manufacturing or distribution operations
- Hands‑on operational leadership style
- Strong communication skills and emotional intelligence
- Commercially aware, analytical and solutions-focused
- Experience improving operational performance and KPIs
- Exposure to WMS, operational reporting and process improvement initiatives
- Comfortable in a fast‑paced, entrepreneurial environment
- Ambitious, driven and eager to develop into a broader leadership role
Personal Style:
- High energy and positive attitude
- Pragmatic and resilient
- Naturally collaborative and engaging
- Strong attention to detail
- Confident challenging ideas constructively
- Able to influence at all levels of the business
Package:
- £60,000–£80,000 salary DOE
- Bonus scheme
- Profit share scheme
- 25 days holiday + statutory entitlement
- 5% pension contribution
To apply, please send your CV to Barry Salters outlining your relevant experience and interest in the role.
Head of Operations in Worcester employer: Jonathan Lee
Join a dynamic and entrepreneurial team in Worcester/Pershore as the Head of Operations, where your leadership will directly influence growth and operational excellence. We pride ourselves on a vibrant work culture that fosters collaboration, innovation, and personal development, offering competitive salaries, bonuses, profit sharing, and a supportive environment for career advancement. With a focus on continuous improvement and employee engagement, this is an exceptional opportunity for those looking to make a meaningful impact in a fast-paced setting.
StudySmarter Expert Advice🤫
We think this is how you could land Head of Operations in Worcester
✨Tip Number 1
Network like a pro! Reach out to connections in the logistics and operations field. Attend industry events or join relevant online groups. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their operational challenges and think about how your experience can help solve them. This shows you're not just interested in any job, but specifically in helping them grow.
✨Tip Number 3
Practice your pitch! Be ready to explain how your hands-on leadership style and experience with KPIs can drive performance improvements. Keep it engaging and energetic—show them you’re the right fit for their fast-paced environment.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to connect with us directly.
We think you need these skills to ace Head of Operations in Worcester
Some tips for your application 🫡
Tailor Your CV:Make sure your CV speaks directly to the job description. Highlight your experience in logistics, warehousing, and operational leadership. We want to see how your skills align with our needs!
Show Your Personality:We’re looking for someone bright and engaging, so don’t be afraid to let your personality shine through. Use a friendly tone and share examples that showcase your high energy and positive attitude.
Be Specific About Achievements:When detailing your past roles, focus on specific achievements and improvements you’ve made. Use numbers and KPIs to demonstrate your impact—this will help us see your analytical and solutions-focused mindset.
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss any important updates from us!
How to prepare for a job interview at Jonathan Lee
✨Know Your Operations Inside Out
Before the interview, dive deep into the specifics of warehouse and transport operations. Familiarise yourself with key performance indicators (KPIs) like picking accuracy and OTIF delivery performance. This will not only show your expertise but also demonstrate your commitment to continuous improvement.
✨Showcase Your Leadership Style
Be ready to discuss your hands-on leadership approach. Prepare examples of how you've developed teams and improved operational performance in previous roles. Highlight your emotional intelligence and communication skills, as these are crucial for building credibility on the warehouse floor and engaging with senior leadership.
✨Emphasise Your Commercial Awareness
Understand the business's commercial landscape and be prepared to discuss how you can contribute to its growth. Think about how your analytical skills can help optimise processes and improve efficiency. This will resonate well with the entrepreneurial spirit they’re looking for.
✨Prepare Questions That Matter
Craft insightful questions that reflect your interest in the role and the company’s future. Ask about their current challenges in logistics or how they envision the new TMS implementation. This shows you're not just interested in the position but also in contributing to their success.
