At a Glance
- Tasks: Coordinate breakdown teams and schedule site visits to resolve machine issues.
- Company: Join Yamazaki Mazak, a leading global manufacturing company in Worcester.
- Benefits: Competitive pay, 25 days holiday, life insurance, and a subsidised on-site restaurant.
- Other info: Flexible hours with excellent career progression opportunities.
- Why this job: Be part of a dynamic team and develop valuable machine tool knowledge.
- Qualifications: Strong organisation, communication skills, and experience in planning work.
The predicted salary is between 14.82 - 14.82 £ per hour.
Our client, Yamazaki Mazak, is a leading global manufacturing company based in Worcester. This is an excellent opportunity to join a market-leading machine tool manufacturer with a long-standing industry reputation. A position has arisen within the Service department for an office-based coordinator supporting a section of the breakdown team.
This is a key role within the Service department, supporting customers and field-based breakdown engineers across a regional area, arranging site visits to resolve machine breakdowns. This office-based role requires strong organisation, communication, and coordination skills.
Responsibilities include:
- Scheduling engineers
- Discussing faults and job expectations with engineers and customers
- Invoicing completed work
The successful candidate will develop machine tool knowledge and become a key member of the UIF Service Co-ordination team.
The Person:
The ideal candidate will have a positive, proactive attitude, strong problem-solving ability, and be able to work independently or as part of a team. Flexibility is essential to meet team targets and support engineers and colleagues when required.
- Confident communicating at manager/director level
- Knowledge of machine build processes and structure
- Computer literate (Excel, Word, PowerPoint, scheduling systems)
- Experience in planning and coordinating work
- Able to manage customer and engineer expectations
- Strong telephone and communication skills
- Able to understand technical written reports
The Reward:
The successful candidate will join a multi-national manufacturing company offering excellent career progression, 25 days holiday plus bank holidays, x2 salary life insurance and wellbeing programmes, an Aviva pension (5%), free uniform and parking, and a subsidised on-site restaurant. Working hours are Monday to Friday 08:15-16:30, with overtime paid at Time 1/3 for the first 2 hours, then Time 1/2, Saturday at Time 1/2 and Sunday at double time.
Area Breakdown Co-ordinator in Worcester employer: Jonathan Lee
Yamazaki Mazak is an exceptional employer, renowned for its commitment to employee development and a supportive work culture in Worcester. With competitive pay rates, generous holiday allowances, and comprehensive wellbeing programmes, employees are encouraged to grow within the company while enjoying a collaborative environment that values communication and teamwork.
