Jonathan Lee in Telford is seeking an experienced Customer Service Team Leader to coach, develop and drive high performance in a busy contact centre. You will lead from the front, set targets, monitor KPIs and mentor two team members to deliver outstanding service and business growth.
The role is office-based, Monday to Friday, 37.5 hours, with a £28,000 salary and a performance bonus. Probationary period applies and progression opportunities exist within the leadership team.
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