Step into a role where technical expertise meets commercial impact. This Application Specialist position is an exciting opportunity to support sales journeys, deliver customer-ready solutions, and help turn qualified opportunities into successful outcomes in the metal cutting and materials technology industry. If you enjoy working in a fast-paced, relationship-driven environment, the Application Specialist role offers variety, visibility with customers, and real momentum through structured delivery and training.
What You Will Do:
- Support account teams by delivering technical product and application expertise to customers and distributors, ensuring solutions meet real needs.
- Coordinate technical and commercial stakeholders to build integrated solutions and progress projects from start to finish alongside Account Managers.
- Visit current and potential accounts to strengthen relationships, answer complex technical questions, and help secure profitable business outcomes in line with agreed priorities.
- Provide product and solution training for internal teams, external partners, and customers, ensuring successful adoption after implementation.
- Troubleshoot and resolve technical issues during and after implementation, maintaining high-quality deployment and customer satisfaction.
- Keep sales activity information accurate within the CRM system, supporting consistent reporting and enabling smooth deal progression.
What You Will Bring:
- Strong technical background in metal cutting tools and practical application knowledge, including CAD/CAM exposure where relevant.
- Experience supporting projects and delivering results, with an organised, structured approach to working across a complex matrix environment.
- Confident communication skills, including the ability to make clear technical presentations and write in professional English.
- Knowledge of digital technologies in metalworking and an interest in continuous improvement, including productivity and LEAN ways of working.
- A recognised apprenticeship within the industry and at least an HNC level qualification, plus a valid driving licence and a willingness to travel.
As an Application Specialist, our solutions-focused delivery strengthens customer outcomes and helps this company offer the right tools, training, and support for maximum performance. By aligning technical implementation with sales strategy, the role helps expand share of wallet, secure first-class deployments, and drive profitable business through thorough qualification, documentation, and post-sales follow-up. A customer-first mindset, teamwork, and high standards in information quality directly support sales effectiveness and delivery excellence.
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Application Specialist in Halesowen employer: Jonathan Lee
Join a forward-thinking company in Solihull that prioritises safety, quality, and performance in delivering critical infrastructure projects. With a strong focus on employee growth and a collaborative work culture, you will have the opportunity to lead impactful projects while building valuable stakeholder relationships. Enjoy competitive pay and the chance to contribute to world-class facilities in a supportive environment that values continuous improvement.
