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- Tasks: Schedule and coordinate service work for machinery, ensuring efficient operations.
- Company: Join a friendly engineering team in Telford with a focus on innovation.
- Benefits: Competitive salary, healthcare, pension scheme, and regular company events.
- Why this job: Make a real impact by optimising service operations and enhancing customer satisfaction.
- Qualifications: Experience in scheduling systems and facilities maintenance is essential.
- Other info: Enjoy a supportive onboarding process and excellent career growth opportunities.
The predicted salary is between 32000 - 35000 £ per year.
This role focuses on scheduling, coordinating, and monitoring service work of machinery and material handling equipment to ensure efficient operations that meet both customer and business needs. You will be working for a Telford based company that operates a workshop and service engineering team concerned with the installation and maintenance of automated material handling equipment across the UK and Europe. The role involves direct liaison with customers, allocation of field service engineers, and accurate system updates.
On offer is a great overall package, including competitive salary, private health provision, salary sacrifice pension, and structured onboarding process. Hours are 8 – 5 Mon – Fri with am and pm paid 15 min breaks.
Responsibilities:- Plan and schedule jobs, service calls, and projects for field service engineers; manage tight deadlines and maximise productivity.
- Allocate resources based on engineer's skills and availability; make recommendations to optimise efficiency.
- Serve as main contact for customers and engineers, handle job requests, provide updates, and maintain professional relationships.
- Keep scheduling systems up-to-date with accurate task, resource, and timing data.
- Track and report KPIs; collaborate with field engineers and support on-site activities.
- Identify and act on opportunities to streamline processes, improve first-time fix rates, and boost operational performance.
- Skilled in scheduling systems and business software.
- Background in facilities maintenance, maintenance planning to include experience coordinating and planning engineers and scheduling diaries, reviewing reports and creating remedial schedules.
- Machine building and after sales support, material handling equipment or machine tools.
- Experience in facilities maintenance, food, FMCG or maintenance planning is advantageous.
- You will have current or recent experience working as service engineer planner, service coordinator, service engineer planner, engineer planner, maintenance and stores planner, maintenance stores coordinator.
- Competitive salary of £32 – 35,000.
- Joining a friendly inclusive team offering support and excellent onboarding.
- 34 Days (with incremental increases for long service).
- Pension scheme: 3% employee / 5% employer, with salary sacrifice option.
- Healthcare, Insurance, and Life Assurance (10× salary).
- Regular company events.
If you are an experienced service engineer planner seeking a role with an established engineering company, APPLY TODAY.
Service Engineer Planner in Shrewsbury employer: Jonathan Lee Recruitment
Contact Detail:
Jonathan Lee Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Engineer Planner in Shrewsbury
✨Tip Number 1
Get to know the company inside out! Research their values, recent projects, and any news. This will help you tailor your conversations and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Network like a pro! Reach out to current or former employees on LinkedIn. Ask them about their experiences and any tips they might have for landing the job. Plus, it could give you an edge if they put in a good word for you!
✨Tip Number 3
Prepare for the interview by practising common questions related to scheduling and resource allocation. Think about specific examples from your past experience that demonstrate your skills in these areas. Confidence is key!
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can go a long way in showing your enthusiasm for the role. And remember, apply through our website for the best chance at getting noticed!
We think you need these skills to ace Service Engineer Planner in Shrewsbury
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Service Engineer Planner role. Highlight your experience in scheduling systems and any relevant background in facilities maintenance or planning. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for our team. Mention specific experiences that relate to the job description, especially your ability to manage tight deadlines and coordinate effectively.
Be Clear and Concise: When filling out your application, keep it clear and concise. Avoid jargon and make sure your points are easy to understand. We appreciate straightforward communication, just like we do with our customers!
Apply Through Our Website: Don't forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it makes the whole process smoother for everyone involved.
How to prepare for a job interview at Jonathan Lee Recruitment
✨Know Your Scheduling Systems
Make sure you brush up on your knowledge of scheduling systems and business software. Be ready to discuss how you've used these tools in previous roles, especially in planning and coordinating service work.
✨Demonstrate Your Coordination Skills
Prepare examples that showcase your ability to manage tight deadlines and allocate resources effectively. Think about specific situations where you optimised efficiency or improved first-time fix rates.
✨Build Rapport with Customers
Since you'll be the main contact for customers, practice how you would handle job requests and provide updates. Show that you can maintain professional relationships while being approachable and responsive.
✨Highlight Your Industry Experience
If you have a background in facilities maintenance or experience with material handling equipment, make sure to highlight this during the interview. Relate your past experiences to the responsibilities of the Service Engineer Planner role.
