At a Glance
- Tasks: Join a vibrant team as a Service Engineer, solving complex problems and ensuring customer satisfaction.
- Company: Be part of a pioneering UK-based tech company known for its Ultra-Precision Polishing Solutions.
- Benefits: Enjoy global travel opportunities and work with cutting-edge technology in various industries.
- Other info: Your CV will be processed by Jonathan Lee Recruitment, a trusted agency since 1978.
- Why this job: This role offers a chance to innovate and shape the future of technology while growing your career.
- Qualifications: Requires a Level 3 apprenticeship and 2 years of experience in machine tool service.
The predicted salary is between 28800 - 43200 € per year.
Embark on an exhilarating journey with a pioneering UK-based Technology Company, renowned for its groundbreaking Ultra-Precision Polishing Solutions. This esteemed organisation is on the hunt for a dynamic and skilled Service Engineer to join its vibrant team. If you're passionate about travelling the globe, solving complex problems, and working with cutting-edge technology in optics, medical implants, and consumer electronics, then this is the perfect opportunity for you to shine and grow your career.
What You Will Do:
- Plan and execute service visits to meet the unique needs of global customers, ensuring their utmost satisfaction.
- Represent the company with professionalism and expertise during on-site service, embodying the company's commitment to excellence.
- Perform comprehensive on-site service and maintenance on state-of-the-art multi-axis CNC systems.
- Conduct on-site calibration of machines, guaranteeing their optimal performance.
- Maintain accurate and detailed records of service activities, including time and fault logs.
- Engage in continuous improvement initiatives within the service department to enhance efficiency and customer satisfaction.
What You Will Bring:
- A minimum Level 3 apprenticeship in a relevant field, or equivalent, showcasing your ability to work on sophisticated mechanical and electrical systems.
- At least 2 years of experience in a machine tool service role, demonstrating your expertise and commitment to excellence.
- Direct customer liaison skills, ensuring effective communication and problem-solving capabilities.
- Knowledge of modern machine tool operation, maintenance, and building, equipping you to tackle challenges head-on.
- Training in the use of Renishaw Ball-Bar equipment and Renishaw laser calibration equipment, further enhancing your technical proficiency.
This role is not just a job; it's an opportunity to be at the forefront of technological innovation, contributing to the company's mission of delivering Ultra-Precision Polishing Solutions that revolutionise industries worldwide. With over 52 globally protected Intellectual Property patents, you'll be part of a team that's shaping the future.
Location: The position is based in Coalville, Leicestershire, but it also offers the unique perk of travel to customer sites around the world.
Interested? If you're ready to take your career to new heights and be part of a company that values innovation, precision, and global success, we want to hear from you. Apply now to become the next Service Engineer and embark on a journey filled with exciting challenges and opportunities.
StudySmarter Expert Advice🤫
We think this is how you could land Service Engineer in Coalville
✨Tip Number 1
Familiarise yourself with the latest advancements in ultra-precision polishing technology. Being knowledgeable about the tools and techniques used in this field will not only impress during interviews but also demonstrate your genuine interest in the role.
✨Tip Number 2
Network with professionals in the machine tool service industry. Attend relevant trade shows or online webinars to connect with potential colleagues and learn more about the company culture, which can give you an edge in your application.
✨Tip Number 3
Prepare to discuss specific examples of how you've solved complex problems in previous roles. Highlighting your direct customer liaison skills and technical expertise will showcase your suitability for the Service Engineer position.
✨Tip Number 4
Research the company's global presence and recent projects. Understanding their mission and values will help you align your responses during interviews, making it clear that you're a great fit for their team.
We think you need these skills to ace Service Engineer in Coalville
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights relevant experience in machine tool service roles and showcases your technical skills, particularly in mechanical and electrical systems. Emphasise any direct customer liaison experience and your ability to solve complex problems.
Craft a Compelling Cover Letter:Write a cover letter that reflects your passion for technology and your eagerness to contribute to the company's mission. Mention specific experiences that demonstrate your expertise in service engineering and your commitment to customer satisfaction.
Highlight Relevant Qualifications:Clearly state your Level 3 apprenticeship or equivalent qualifications in your application. If you have training in Renishaw Ball-Bar or laser calibration equipment, make sure to include this as it directly relates to the role.
Include Contact Information:Ensure your application includes your name, email address, phone number, and location (postcode, town, or county). This is crucial for the recruitment process to proceed smoothly.
How to prepare for a job interview at Jonathan Lee Recruitment
✨Showcase Your Technical Skills
Be prepared to discuss your experience with multi-axis CNC systems and any relevant training you've had, such as with Renishaw equipment. Highlight specific examples of how you've solved technical problems in previous roles.
✨Demonstrate Customer Liaison Experience
Since the role involves direct communication with customers, share instances where you've successfully managed customer relationships. Emphasise your problem-solving skills and how you ensure customer satisfaction during service visits.
✨Prepare for Travel Questions
As this position requires global travel, be ready to discuss your flexibility and willingness to travel. Mention any previous experiences that involved travel and how you managed your time effectively while on the road.
✨Research the Company and Its Innovations
Familiarise yourself with the company's Ultra-Precision Polishing Solutions and its impact on various industries. Showing knowledge about their products and patents will demonstrate your genuine interest in the role and the company.
