At a Glance
- Tasks: Shape luxury communications and activate multi-channel campaigns for iconic brands.
- Company: Join a leading brand known for its innovative client experiences.
- Benefits: Competitive pay, flexible working, and opportunities for professional growth.
- Other info: Dynamic role with a focus on collaboration and continuous improvement.
- Why this job: Make an impact on customer journeys and enhance brand storytelling.
- Qualifications: Experience in CRM, campaign strategy, and data-driven communication.
The predicted salary is between 30.22 - 30.22 £ per hour.
Do you have experience of working in CRM or campaign strategy, with expertise in multi-channel campaign activation? As a CRM Campaign Automation Specialist, you will play a pivotal role in shaping strategic, modern luxury communications across the full client lifecycle for iconic brands, defining meaningful touchpoints and supporting the future direction of client experience. If campaign activation, customer journeys and data-led storytelling are your strengths, the CRM Campaign Automation Specialist opportunity is built for you.
What You Will Do:
- Support the implementation of the Global Contact Strategy, ensuring alignment with the Client Experience Framework
- Help deliver global strategic omni-channel communications programmes across the end-to-end client lifecycle
- Assist with rolling out global communications programmes across markets, driving best-practice campaign activation
- Collaborate with key stakeholders to maintain strong relationships through regular engagement and clear communication
- Contribute to continuous improvement through data-led reporting that strengthens personalised, strategic communications
- Bring customer journeys to life by mapping touchpoints
We think you need these skills to ace CRM Campaign Automation Specialist
CRM Experience
Campaign Strategy
Multi-Channel Campaign Activation
Client Experience Framework
Omni-Channel Communications
Data-Led Storytelling
Stakeholder Engagement
